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SUMMARY:Train the Trainer
DESCRIPTION:Train the Trainer Training in Wales – ILM Recognised Programme\nWhy Choose Our Train the Trainer Course?\n\n\n\nOur bespoke Train the Trainer programme combines creative methods\, professional insight\, and continuous support to help you develop a learner-centred approach. You’ll transform your presentation style with proven props and energisers\, build confidence through practical coaching\, earn an ILM-accredited certificate\, and access blended delivery in Cardiff or live online via Zoom. \nThis unique course is designed to empower trainers by drawing on our extensive experience\, creativity\, and innovative methods. It goes beyond traditional training techniques\, helping participants overcome self-doubt and unlock their most powerful tool – themselves. \nWho Should Attend\nThis course is perfect for: \n\nAspiring teachers\, tutors and corporate trainers\nPublic speakers and workshop facilitators\nHR professionals\, L&D specialists and subject-matter experts\nAnyone responsible for planning\, delivering or assessing training\n\nNo prior experience is required\, just a passion for sharing knowledge and inspiring others. \nCourse Content\nDay 1: Foundations of Facilitation\n\nUnderstanding the shift from “instructor” to “facilitator”\nPutting learners’ objectives first: creating learner-centred sessions\nRemoving ego: building empathy\, service orientation and self-awareness\nUnlocking creativity: using imagination\, visual aids and interactive props\nDesigning icebreakers\, energisers and role-plays to maximise engagement\n\nDay 2: Practice\, Feedback & Improvement\n\nDelivering a 5–10 minute mini-session on your chosen topic\nParticipating in peer reviews to sharpen your delivery skills\nReceiving constructive tutor feedback for continuous growth\nMastering feedback techniques to refine future sessions\nSummarising lessons learned and creating an improvement plan\n\nLearning Outcomes\nBy course end\, you will be able to: \n\nDesign and deliver engaging\, learner-focused training sessions\nInspire and motivate groups using a facilitative leadership style\nApply innovative techniques to captivate diverse audiences\nUse feedback effectively to enhance your training impact\nConfidently manage group dynamics and challenging situations\n\nCourse Logistics\n\nLocation: 5–7 Museum Place\, Cardiff\, CF10 3BD or via Zoom\nDuration: 2 days of interactive workshops + tutor support\nIncludes: ILM registration\, all materials\, refreshments and certification\nPrice & Dates: View our calendar or contact us for bespoke group bookings\n\nReady to Transform Your Training?\nInvest in your professional development today. Contact us to discuss course dates\, pricing or on-site delivery options: \n\n info@careerchangewales.co.uk  029 21 156 603\n\nEmpower yourself to become a confident facilitator who inspires real learning\, and take your first step towards ILM-accredited success in Wales. \nCheck out our Twitter. You can also see our other courses HERE.
URL:https://www.careerchangewales.co.uk/event/train-the-trainer-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:CPD and HR Related Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
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DTSTART;VALUE=DATE:20260220
DTEND;VALUE=DATE:20260221
DTSTAMP:20260501T125002
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UID:11803-1771545600-1771631999@www.careerchangewales.co.uk
SUMMARY:Managing Difficult Situations Training
DESCRIPTION:Managing Difficult Situations Training\nEmpowering professionals to respond with clarity\, compassion\, and control \nCourse Overview\nAre you regularly faced with emotionally charged situations\, conflict\, or safeguarding concerns in your role? Whether you’re supporting individuals\, managing volunteers\, or working on the frontline\, today’s workplace demands confident\, compassionate\, and inclusive responses. \nOur Managing Difficult Situations Training course is designed to help professionals navigate challenging interactions with confidence and care. Delivered by experienced tutors at CCW-Training Academy\, this interactive programme blends reflective learning with practical strategies to help you stay grounded\, assertive\, and inclusive in your approach. \nWhat You’ll Gain\nThrough engaging discussions\, role-play scenarios\, and guided exercises\, you will: \n\n Reflect on your own behavioural patterns\, emotional triggers\, and communication style\n Explore safeguarding principles and understand your duty of care responsibilities\n Develop assertiveness and boundary-setting techniques to protect yourself and others\n Learn practical strategies to de-escalate conflict and foster respectful dialogue\n Understand how unconscious bias and inclusive language shape interactions and outcomes\n\nLearning Outcomes\nBy the end of the Managing Difficult Situations Training\, you will be able to: \n\nRecognise and regulate emotional responses in high-pressure situations\nCommunicate assertively to maintain boundaries and build trust\nApply conflict resolution tools to reduce escalation and promote constructive outcomes\nIdentify safeguarding risks and respond appropriately within professional frameworks\nCreate inclusive\, respectful environments that support wellbeing and psychological safety\n\nWho Should Attend\nThis course is ideal for professionals who work directly with individuals or small groups\, especially in roles that involve care\, support\, or community engagement. Suitable for: \n\nSupport workers and care staff\nFrontline professionals in health\, housing\, or public services\nVolunteers and volunteer coordinators\nCommunity engagement officers\nYouth workers and social care professionals\n\nWhy Train with CCW-Training Academy?\n\nAccredited training provider with a proven track record across Wales and the UK\nDelivered by experienced tutors with real-world expertise in safeguarding\, leadership\, and conflict resolution\nPractical\, classroom-based learning in Cardiff or bespoke delivery for organisations\nCertificate of completion and CPD recognition available\n\nContact Us\nTo enquire about course dates\, bespoke delivery options\, or group bookings\, please get in touch: \nCCW-Training Academy 5–7 Museum Place\, Cardiff\, CF10 3BD \n\n Email: info@careerchangewales.co.uk\n Phone: 029 21 156 603\n Website: www.careerchangewales.co.uk\n\nKeep up with us through our TWITTER – and check out our other courses HERE.
URL:https://www.careerchangewales.co.uk/event/managing-difficult-situations-training-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:CPD and HR Related Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
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