Train the Trainer
2026-01-22 - 2026-01-23, 2026-02-02 - 2026-02-03, 2026-03-03 - 2026-03-04, 2026-03-23 - 2026-03-24 | 5-7 Museum Place, Cardiff, CF10 3BD, 5-7 Museum Place, Cardiff, CF10 3BD, United Kingdom
Train the Trainer Training in Wales – ILM Recognised Programme
Why Choose Our Train the Trainer Course?

Our bespoke Train the Trainer programme combines creative methods, professional insight, and continuous support to help you develop a learner-centred approach. You’ll transform your presentation style with proven props and energisers, build confidence through practical coaching, earn an ILM-accredited certificate, and access blended delivery in Cardiff or live online via Zoom.
This unique course is designed to empower trainers by drawing on our extensive experience, creativity, and innovative methods. It goes beyond traditional training techniques, helping participants overcome self-doubt and unlock their most powerful tool – themselves.
Who Should Attend
This course is perfect for:

Aspiring teachers, tutors and corporate trainers
Public speakers and workshop facilitators
HR professionals, L&D specialists and subject-matter experts
Anyone responsible for planning, delivering or assessing training

No prior experience is required, just a passion for sharing knowledge and inspiring others.
Course Content
Day 1: Foundations of Facilitation

Understanding the shift from “instructor” to “facilitator”
Putting learners’ objectives first: creating learner-centred sessions
Removing ego: building empathy, service orientation and self-awareness
Unlocking creativity: using imagination, visual aids and interactive props
Designing icebreakers, energisers and role-plays to maximise engagement

Day 2: Practice, Feedback & Improvement

Delivering a 5–10 minute mini-session on your chosen topic
Participating in peer reviews to sharpen your delivery skills
Receiving constructive tutor feedback for continuous growth
Mastering feedback techniques to refine future sessions
Summarising lessons learned and creating an improvement plan

Learning Outcomes
By course end, you will be able to:

Design and deliver engaging, learner-focused training sessions
Inspire and motivate groups using a facilitative leadership style
Apply innovative techniques to captivate diverse audiences
Use feedback effectively to enhance your training impact
Confidently manage group dynamics and challenging situations

Course Logistics

Location: 5–7 Museum Place, Cardiff, CF10 3BD or via Zoom
Duration: 2 days of interactive workshops + tutor support
Includes: ILM registration, all materials, refreshments and certification
Price & Dates: View our calendar or contact us for bespoke group bookings

Ready to Transform Your Training?
Invest in your professional development today. Contact us to discuss course dates, pricing or on-site delivery options:

info@careerchangewales.co.uk 029 21 156 603

Empower yourself to become a confident facilitator who inspires real learning, and take your first step towards ILM-accredited success in Wales.
Check out our Twitter. You can also see our other courses HERE.

Managing Difficult Situations Training
2026-01-27, 2026-02-20, 2026-04-15
Managing Difficult Situations Training
Empowering professionals to respond with clarity, compassion, and control
Course Overview
Are you regularly faced with emotionally charged situations, conflict, or safeguarding concerns in your role? Whether you’re supporting individuals, managing volunteers, or working on the frontline, today’s workplace demands confident, compassionate, and inclusive responses.
Our Managing Difficult Situations Training course is designed to help professionals navigate challenging interactions with confidence and care. Delivered by experienced tutors at CCW-Training Academy, this interactive programme blends reflective learning with practical strategies to help you stay grounded, assertive, and inclusive in your approach.
What You’ll Gain
Through engaging discussions, role-play scenarios, and guided exercises, you will:

Reflect on your own behavioural patterns, emotional triggers, and communication style
Explore safeguarding principles and understand your duty of care responsibilities
Develop assertiveness and boundary-setting techniques to protect yourself and others
Learn practical strategies to de-escalate conflict and foster respectful dialogue
Understand how unconscious bias and inclusive language shape interactions and outcomes

Learning Outcomes
By the end of the Managing Difficult Situations Training, you will be able to:

Recognise and regulate emotional responses in high-pressure situations
Communicate assertively to maintain boundaries and build trust
Apply conflict resolution tools to reduce escalation and promote constructive outcomes
Identify safeguarding risks and respond appropriately within professional frameworks
Create inclusive, respectful environments that support wellbeing and psychological safety

Who Should Attend
This course is ideal for professionals who work directly with individuals or small groups, especially in roles that involve care, support, or community engagement. Suitable for:

Support workers and care staff
Frontline professionals in health, housing, or public services
Volunteers and volunteer coordinators
Community engagement officers
Youth workers and social care professionals

Why Train with CCW-Training Academy?

Accredited training provider with a proven track record across Wales and the UK
Delivered by experienced tutors with real-world expertise in safeguarding, leadership, and conflict resolution
Practical, classroom-based learning in Cardiff or bespoke delivery for organisations
Certificate of completion and CPD recognition available

Contact Us
To enquire about course dates, bespoke delivery options, or group bookings, please get in touch:
CCW-Training Academy 5–7 Museum Place, Cardiff, CF10 3BD

Email: info@careerchangewales.co.uk
Phone: 029 21 156 603
Website: www.careerchangewales.co.uk

Keep up with us through our TWITTER – and check out our other courses HERE.

Project Management
2026-05-05, 2026-06-17, 2026-07-30, 2026-08-03, 2026-09-11, 2026-10-06
Project Management Training Cardiff – 1 Day Course | CCW
Overview

Our 1‑day Project Management Training in Cardiff is designed for professionals who want a clear, practical introduction to project management without committing to lengthy qualifications. Delivered by an experienced project manager and director, this course provides the essential tools, techniques, and confidence to manage projects effectively across industries.
Whether you’re new to project management or looking to strengthen your skills, this course offers a hands‑on, workshop‑based approach that focuses on real‑world application.
Why Choose CCW’s Project Management Training?

Accredited training provider in Cardiff: Trusted by professionals and organisations across Wales.
Practical, workshop‑based learning: Apply techniques immediately to real projects.
Expert tutors: Learn from practising project managers with years of industry experience.
Career progression: Gain a strong foundation for further CPD or qualifications such as PRINCE2.
Local delivery: Conveniently located at CCW’s Cardiff training centre, 5–7 Museum Place, CF10 3BD.

What You’ll Learn
By the end of the course, you will understand:

Project initiation and planning: Setting objectives, scope, and timelines.
Cost monitoring and reporting: Keeping projects on budget.
Risk management: Identifying and mitigating challenges.
Execution and control: Managing tasks and resources effectively.
Communication and stakeholder management: Building strong project relationships.
Project closure and lessons learned: Reviewing outcomes for continuous improvement.

Course Details

Duration: 1 full day (09:30 – 16:30).
Location: CCW Training Academy, 5-7 Museum Place, Cardiff City Centre, CF10 3BD.
Audience: Ideal for professionals, career changers, and those working alongside project teams.
Format: Tutor‑led presentations, case studies, and interactive workshops.

Benefits of Attending

Gain confidence in managing projects from start to finish.
Learn industry terminology used by project management professionals.
Improve career prospects with recognised training in Cardiff.
Step into further qualifications with a solid foundation in project management principles.

How to Book
Secure your place today by contacting us:

Phone: 029 21 156 603
Email: info@careerchangewales.co.uk

You can check out our other courses -> HERE
You can also keep up with us through our TWITTER and FACEBOOK

Master Facilitation Skills
2026-05-08, 2026-06-30, 2026-07-31, 2026-08-31, 2026-09-17, 2026-10-30
Master Facilitation Skills
Aim/Objective

Master facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively, setting and achieving targets, and improving time management, organisation, and planning. Additionally, the course equips participants with strategies to manage team conflict and address personal challenges, fostering a more cohesive and supportive work environment.
Effective facilitation is about creating an environment for discussions to flow smoothly, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings, foster mutual understanding, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes.
Master Facilitation Skills Course content

Managing effective meetings
Understanding the dynamics of a group within an organisation
Body language and effective communication skills
Tools and practical skills
Keeping emotions under control
How to control a discussion and skills to defuse arguments
Problem solving skills
How to manage a conflict
Working on a meeting agenda
How to present challenging news
Focusing on processes

Learning outcome

You will learn how to give good feedback
You will develop your managing skills

General Information
This is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you, if you have any dietary requirements, please let us know by emailing Info@CareerChangeWales.co.uk.
Check out our other courses HERE
You can keep up with us through FACEBOOK or TWITTER

Introduction to bid writing
2026-05-08, 2026-06-19, 2026-07-06, 2026-08-20, 2026-09-08, 2026-10-23
Introduction to Bid Writing Overview:
This is our Introduction to Bid Writing training course. Bid Writing requires skills and knowledge specific to this subject. Our beginner course will give you the fundamentals to Bid Writing. This introductory course will allow you an understanding to PQQ, ITT and Open Tendering stages. We also have an Intermediate and Advanced course if you feel that what this course covers it too basic for you.
This course will be covering the basics of bid writing, including how to carry out a well structured and robust bid for a tender within any sector. This course is tutor-lead in the Cardiff city centre by an individual with years of experienced bidding within various sectors and at various levels of funding.
Aims and Objectives:
The aim of this course is to provide learners with an introduction to Bid Writing. It will also allow you to understand how to research, prepare, and submit a successful bid document/s.
Bid Writing Course Delivery:
Learners will be introduced to learning experience by working through a generic Bid Writing document covering all the fundamental aspects within a workshop environment.
Duration of Course:
The duration of this course is one-day workshop for beginner’s level.
Learning Outcomes:
Upon completion of the course, individuals will understand the Bid Writing processes and can carry out a well-planned structured approach to submitting a bid document, including providing financial aspects (i.e. providing mini-quotation, pricing, and related matters).
Audience and who is it for?
The course is intended to benefit those individuals seeking to understand the working practices of Bid Writing with or without any prior knowledge of the subject matter.

For those individuals seeking to understand bid writing skills and those starting to work on bid writing.
For having a better understanding with a sound working knowledge of the basic principles, terminology used.
For those interested in the Bid Writing.
