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DTSTART;VALUE=DATE:20260402
DTEND;VALUE=DATE:20260403
DTSTAMP:20260406T074704
CREATED:20251003T133518Z
LAST-MODIFIED:20251003T142247Z
UID:11643-1775088000-1775174399@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day-6/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260327
DTEND;VALUE=DATE:20260328
DTSTAMP:20260406T074704
CREATED:20251003T133747Z
LAST-MODIFIED:20251003T133747Z
UID:11654-1774569600-1774655999@www.careerchangewales.co.uk
SUMMARY:Introduction to Project Management (1-Day Intensive)
DESCRIPTION:Introduction to Project Management (1-Day Intensive) – £150 + VAT\nCourse overview\n\n\n\nWhy would an Introduction to Project Management training course be necessary? In today’s dynamic and fast-evolving work environment\, effective project management is no longer optional\, it’s essential. This one-day intensive course offers a practical\, engaging introduction to the principles\, practices\, and people-centred approaches that drive successful projects. Designed for busy professionals\, it delivers a comprehensive foundation without the need for lengthy formal training\, convoluted processes and steps. \nWhether you’re stepping into project work for the first time or seeking to sharpen your understanding\, this course equips you with the tools\, terminology\, and mindset to manage projects with confidence and clarity. \nAims & objectives\nBy the end of this course\, participants will: \n\nUnderstand what sets project work apart from routine operations\nExplore the key principles and lifecycle of project management\, and the importance of Critical Path.\nLearn how to deliver projects on time\, within budget\, and to quality standards with the necessary tools\nGain insight into structured approaches that apply across industries and sectors including risk management\nLearnt good practices\, the implication of good leadership skills in managing successful project/s.\n\nCourse format\nThis is a hands-on\, tutor-led workshop built around a relatable case study. Participants will actively explore each stage of the project management process from initiation to closure\, through interactive exercises\, group discussion\, and practical application. \nImpact for attendees\nAttending this one-day Project Management training course can be a transformative experience for professionals at any stage of their career. It empowers participants with a clear\, structured understanding of how projects are planned\, executed\, and delivered\, equipping them to contribute more confidently and effectively in project environments. The course demystifies key concepts and terminology\, fostering better communication and collaboration across teams. For those considering a future in project management\, it lays a strong foundation for further study and career progression. For others\, it enhances their ability to support project success from any role\, gain more confident\, making them more agile\, informed\, and valuable within their organisation. \nDuration and General Information\n1 Full Day of training\, training is 09:30AM to 16:30PM. \nTraining takes place at 5-7 Museum Place\, Cardiff\, CF10 3BD\, providing training in small classes to ensure quality courses. For any questions or to sign up please contact us on 029 21 156 603 or email info@careerchangewales.co.uk. \nCheck out our other courses HERE. \nKeep up with us through TWITTER and FACEBOOK.
URL:https://www.careerchangewales.co.uk/event/introduction-to-project-management-1-day-intensive-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260326
DTEND;VALUE=DATE:20260327
DTSTAMP:20260406T074704
CREATED:20251003T140259Z
LAST-MODIFIED:20251003T140259Z
UID:11727-1774483200-1774569599@www.careerchangewales.co.uk
SUMMARY:Crisis Management Training
DESCRIPTION:Crisis Management Training\n\n\n\nCrisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations\, it’s vital for small\, medium and micro businesses as well. You can ensure you have the preparedness\, risk mitigation\, effective decision making\, team coordination to get through and crisis. \nThis course will also teach you how to manage your reputation\, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation. \nWho Should Attend\nThis course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO\, manager\, HR\, business owners\, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills. \nCourse Contents\n\nThe definition and understanding crisis management\nRisk assessments and identification\nCrisis communication strategies\nCrisis response planning\nPsychological first aid\nLegal and ethical decision making in crisis management\nPost crisis evaluation and continuous development\n\nLearning Outcomes\n\nUnderstand what crisis management is\, and how to conduct it\nUnderstand how to conduct a risk assessment and identify a crisis\nWhat crisis communication strategies are useful for your organisation\nHow to conduct a crisis management response plan\nUnderstand what psychological first aid is\nRecognise the legal and ethical considerations of crisis management\nHow to conduct a post crisis evaluation\n\nPrerequisites of Crisis Management Training\nNo specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience\, making it accessible to those with diverse backgrounds and roles within an organisation. \nCourse Format\nThis is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place\, Cardiff\, CF10 3BD. If you do have 4 or more individuals\, we may also be able to run the course at your location. \nCheck out our Social Media: \n\nOur Twitter\nOur Facebook\n\nYou can find our other courses HERE
URL:https://www.careerchangewales.co.uk/event/crisis-management-training-13/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260306
DTEND;VALUE=DATE:20260307
DTSTAMP:20260406T074704
CREATED:20251003T135609Z
LAST-MODIFIED:20251003T135609Z
UID:11703-1772755200-1772841599@www.careerchangewales.co.uk
SUMMARY:Master Facilitation Skills
DESCRIPTION:Master Facilitation Skills\nAim/Objective\n\n\n\nMaster facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively\, setting and achieving targets\, and improving time management\, organisation\, and planning. Additionally\, the course equips participants with strategies to manage team conflict and address personal challenges\, fostering a more cohesive and supportive work environment. \nEffective facilitation is about creating an environment for discussions to flow smoothly\, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings\, foster mutual understanding\, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes. \nMaster Facilitation Skills Course content\n\nManaging effective meetings\nUnderstanding the dynamics of a group within an organisation\nBody language and effective communication skills\nTools and practical skills\nKeeping emotions under control\nHow to control a discussion and skills to defuse arguments\nProblem solving skills\nHow to manage a conflict\nWorking on a meeting agenda\nHow to present challenging news\nFocusing on processes\n\nLearning outcome\n\nYou will learn how to give good feedback\nYou will develop your managing skills\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you\, if you have any dietary requirements\, please let us know by emailing Info@CareerChangeWales.co.uk. \nCheck out our other courses HERE \nYou can keep up with us through FACEBOOK or TWITTER
URL:https://www.careerchangewales.co.uk/event/master-facilitation-skills-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260306
DTEND;VALUE=DATE:20260307
DTSTAMP:20260406T074704
CREATED:20251003T133503Z
LAST-MODIFIED:20251003T133523Z
UID:11642-1772755200-1772841599@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day-5/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260212
DTEND;VALUE=DATE:20260213
DTSTAMP:20260406T074704
CREATED:20251003T140245Z
LAST-MODIFIED:20251003T140245Z
UID:11728-1770854400-1770940799@www.careerchangewales.co.uk
SUMMARY:Crisis Management Training
DESCRIPTION:Crisis Management Training\n\n\n\nCrisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations\, it’s vital for small\, medium and micro businesses as well. You can ensure you have the preparedness\, risk mitigation\, effective decision making\, team coordination to get through and crisis. \nThis course will also teach you how to manage your reputation\, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation. \nWho Should Attend\nThis course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO\, manager\, HR\, business owners\, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills. \nCourse Contents\n\nThe definition and understanding crisis management\nRisk assessments and identification\nCrisis communication strategies\nCrisis response planning\nPsychological first aid\nLegal and ethical decision making in crisis management\nPost crisis evaluation and continuous development\n\nLearning Outcomes\n\nUnderstand what crisis management is\, and how to conduct it\nUnderstand how to conduct a risk assessment and identify a crisis\nWhat crisis communication strategies are useful for your organisation\nHow to conduct a crisis management response plan\nUnderstand what psychological first aid is\nRecognise the legal and ethical considerations of crisis management\nHow to conduct a post crisis evaluation\n\nPrerequisites of Crisis Management Training\nNo specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience\, making it accessible to those with diverse backgrounds and roles within an organisation. \nCourse Format\nThis is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place\, Cardiff\, CF10 3BD. If you do have 4 or more individuals\, we may also be able to run the course at your location. \nCheck out our Social Media: \n\nOur Twitter\nOur Facebook\n\nYou can find our other courses HERE
URL:https://www.careerchangewales.co.uk/event/crisis-management-training-12/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260206
DTEND;VALUE=DATE:20260207
DTSTAMP:20260406T074704
CREATED:20251003T133447Z
LAST-MODIFIED:20251003T133528Z
UID:11641-1770336000-1770422399@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day-4/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260202
DTEND;VALUE=DATE:20260203
DTSTAMP:20260406T074704
CREATED:20251003T135552Z
LAST-MODIFIED:20251003T135552Z
UID:11702-1769990400-1770076799@www.careerchangewales.co.uk
SUMMARY:Master Facilitation Skills
DESCRIPTION:Master Facilitation Skills\nAim/Objective\n\n\n\nMaster facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively\, setting and achieving targets\, and improving time management\, organisation\, and planning. Additionally\, the course equips participants with strategies to manage team conflict and address personal challenges\, fostering a more cohesive and supportive work environment. \nEffective facilitation is about creating an environment for discussions to flow smoothly\, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings\, foster mutual understanding\, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes. \nMaster Facilitation Skills Course content\n\nManaging effective meetings\nUnderstanding the dynamics of a group within an organisation\nBody language and effective communication skills\nTools and practical skills\nKeeping emotions under control\nHow to control a discussion and skills to defuse arguments\nProblem solving skills\nHow to manage a conflict\nWorking on a meeting agenda\nHow to present challenging news\nFocusing on processes\n\nLearning outcome\n\nYou will learn how to give good feedback\nYou will develop your managing skills\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you\, if you have any dietary requirements\, please let us know by emailing Info@CareerChangeWales.co.uk. \nCheck out our other courses HERE \nYou can keep up with us through FACEBOOK or TWITTER
URL:https://www.careerchangewales.co.uk/event/master-facilitation-skills-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260130
DTEND;VALUE=DATE:20260131
DTSTAMP:20260406T074704
CREATED:20251003T133714Z
LAST-MODIFIED:20251003T133724Z
UID:11655-1769731200-1769817599@www.careerchangewales.co.uk
SUMMARY:Introduction to Project Management (1-Day Intensive)
DESCRIPTION:Introduction to Project Management (1-Day Intensive) – £150 + VAT\nCourse overview\n\n\n\nWhy would an Introduction to Project Management training course be necessary? In today’s dynamic and fast-evolving work environment\, effective project management is no longer optional\, it’s essential. This one-day intensive course offers a practical\, engaging introduction to the principles\, practices\, and people-centred approaches that drive successful projects. Designed for busy professionals\, it delivers a comprehensive foundation without the need for lengthy formal training\, convoluted processes and steps. \nWhether you’re stepping into project work for the first time or seeking to sharpen your understanding\, this course equips you with the tools\, terminology\, and mindset to manage projects with confidence and clarity. \nAims & objectives\nBy the end of this course\, participants will: \n\nUnderstand what sets project work apart from routine operations\nExplore the key principles and lifecycle of project management\, and the importance of Critical Path.\nLearn how to deliver projects on time\, within budget\, and to quality standards with the necessary tools\nGain insight into structured approaches that apply across industries and sectors including risk management\nLearnt good practices\, the implication of good leadership skills in managing successful project/s.\n\nCourse format\nThis is a hands-on\, tutor-led workshop built around a relatable case study. Participants will actively explore each stage of the project management process from initiation to closure\, through interactive exercises\, group discussion\, and practical application. \nImpact for attendees\nAttending this one-day Project Management training course can be a transformative experience for professionals at any stage of their career. It empowers participants with a clear\, structured understanding of how projects are planned\, executed\, and delivered\, equipping them to contribute more confidently and effectively in project environments. The course demystifies key concepts and terminology\, fostering better communication and collaboration across teams. For those considering a future in project management\, it lays a strong foundation for further study and career progression. For others\, it enhances their ability to support project success from any role\, gain more confident\, making them more agile\, informed\, and valuable within their organisation. \nDuration and General Information\n1 Full Day of training\, training is 09:30AM to 16:30PM. \nTraining takes place at 5-7 Museum Place\, Cardiff\, CF10 3BD\, providing training in small classes to ensure quality courses. For any questions or to sign up please contact us on 029 21 156 603 or email info@careerchangewales.co.uk. \nCheck out our other courses HERE. \nKeep up with us through TWITTER and FACEBOOK.
URL:https://www.careerchangewales.co.uk/event/introduction-to-project-management-1-day-intensive-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260109
DTEND;VALUE=DATE:20260110
DTSTAMP:20260406T074704
CREATED:20251003T133434Z
LAST-MODIFIED:20251003T133535Z
UID:11640-1767916800-1768003199@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260108
DTEND;VALUE=DATE:20260109
DTSTAMP:20260406T074704
CREATED:20251003T140230Z
LAST-MODIFIED:20251003T140230Z
UID:11729-1767830400-1767916799@www.careerchangewales.co.uk
SUMMARY:Crisis Management Training
DESCRIPTION:Crisis Management Training\n\n\n\nCrisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations\, it’s vital for small\, medium and micro businesses as well. You can ensure you have the preparedness\, risk mitigation\, effective decision making\, team coordination to get through and crisis. \nThis course will also teach you how to manage your reputation\, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation. \nWho Should Attend\nThis course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO\, manager\, HR\, business owners\, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills. \nCourse Contents\n\nThe definition and understanding crisis management\nRisk assessments and identification\nCrisis communication strategies\nCrisis response planning\nPsychological first aid\nLegal and ethical decision making in crisis management\nPost crisis evaluation and continuous development\n\nLearning Outcomes\n\nUnderstand what crisis management is\, and how to conduct it\nUnderstand how to conduct a risk assessment and identify a crisis\nWhat crisis communication strategies are useful for your organisation\nHow to conduct a crisis management response plan\nUnderstand what psychological first aid is\nRecognise the legal and ethical considerations of crisis management\nHow to conduct a post crisis evaluation\n\nPrerequisites of Crisis Management Training\nNo specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience\, making it accessible to those with diverse backgrounds and roles within an organisation. \nCourse Format\nThis is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place\, Cardiff\, CF10 3BD. If you do have 4 or more individuals\, we may also be able to run the course at your location. \nCheck out our Social Media: \n\nOur Twitter\nOur Facebook\n\nYou can find our other courses HERE
URL:https://www.careerchangewales.co.uk/event/crisis-management-training-11/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260107
DTEND;VALUE=DATE:20260108
DTSTAMP:20260406T074704
CREATED:20251003T135535Z
LAST-MODIFIED:20251003T135535Z
UID:11701-1767744000-1767830399@www.careerchangewales.co.uk
SUMMARY:Master Facilitation Skills
DESCRIPTION:Master Facilitation Skills\nAim/Objective\n\n\n\nMaster facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively\, setting and achieving targets\, and improving time management\, organisation\, and planning. Additionally\, the course equips participants with strategies to manage team conflict and address personal challenges\, fostering a more cohesive and supportive work environment. \nEffective facilitation is about creating an environment for discussions to flow smoothly\, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings\, foster mutual understanding\, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes. \nMaster Facilitation Skills Course content\n\nManaging effective meetings\nUnderstanding the dynamics of a group within an organisation\nBody language and effective communication skills\nTools and practical skills\nKeeping emotions under control\nHow to control a discussion and skills to defuse arguments\nProblem solving skills\nHow to manage a conflict\nWorking on a meeting agenda\nHow to present challenging news\nFocusing on processes\n\nLearning outcome\n\nYou will learn how to give good feedback\nYou will develop your managing skills\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you\, if you have any dietary requirements\, please let us know by emailing Info@CareerChangeWales.co.uk. \nCheck out our other courses HERE \nYou can keep up with us through FACEBOOK or TWITTER
URL:https://www.careerchangewales.co.uk/event/master-facilitation-skills/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251210
DTEND;VALUE=DATE:20251211
DTSTAMP:20260406T074704
CREATED:20250410T110350Z
LAST-MODIFIED:20250410T110350Z
UID:11337-1765324800-1765411199@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-9/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251205
DTEND;VALUE=DATE:20251206
DTSTAMP:20260406T074704
CREATED:20251003T133419Z
LAST-MODIFIED:20251003T133539Z
UID:11639-1764892800-1764979199@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251128
DTEND;VALUE=DATE:20251129
DTSTAMP:20260406T074704
CREATED:20251003T133657Z
LAST-MODIFIED:20251003T133657Z
UID:11656-1764288000-1764374399@www.careerchangewales.co.uk
SUMMARY:Introduction to Project Management (1-Day Intensive)
DESCRIPTION:Introduction to Project Management (1-Day Intensive) – £150 + VAT\nCourse overview\n\n\n\nWhy would an Introduction to Project Management training course be necessary? In today’s dynamic and fast-evolving work environment\, effective project management is no longer optional\, it’s essential. This one-day intensive course offers a practical\, engaging introduction to the principles\, practices\, and people-centred approaches that drive successful projects. Designed for busy professionals\, it delivers a comprehensive foundation without the need for lengthy formal training\, convoluted processes and steps. \nWhether you’re stepping into project work for the first time or seeking to sharpen your understanding\, this course equips you with the tools\, terminology\, and mindset to manage projects with confidence and clarity. \nAims & objectives\nBy the end of this course\, participants will: \n\nUnderstand what sets project work apart from routine operations\nExplore the key principles and lifecycle of project management\, and the importance of Critical Path.\nLearn how to deliver projects on time\, within budget\, and to quality standards with the necessary tools\nGain insight into structured approaches that apply across industries and sectors including risk management\nLearnt good practices\, the implication of good leadership skills in managing successful project/s.\n\nCourse format\nThis is a hands-on\, tutor-led workshop built around a relatable case study. Participants will actively explore each stage of the project management process from initiation to closure\, through interactive exercises\, group discussion\, and practical application. \nImpact for attendees\nAttending this one-day Project Management training course can be a transformative experience for professionals at any stage of their career. It empowers participants with a clear\, structured understanding of how projects are planned\, executed\, and delivered\, equipping them to contribute more confidently and effectively in project environments. The course demystifies key concepts and terminology\, fostering better communication and collaboration across teams. For those considering a future in project management\, it lays a strong foundation for further study and career progression. For others\, it enhances their ability to support project success from any role\, gain more confident\, making them more agile\, informed\, and valuable within their organisation. \nDuration and General Information\n1 Full Day of training\, training is 09:30AM to 16:30PM. \nTraining takes place at 5-7 Museum Place\, Cardiff\, CF10 3BD\, providing training in small classes to ensure quality courses. For any questions or to sign up please contact us on 029 21 156 603 or email info@careerchangewales.co.uk. \nCheck out our other courses HERE. \nKeep up with us through TWITTER and FACEBOOK.
URL:https://www.careerchangewales.co.uk/event/introduction-to-project-management-1-day-intensive/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251112
DTEND;VALUE=DATE:20251113
DTSTAMP:20260406T074704
CREATED:20250410T110338Z
LAST-MODIFIED:20250410T110338Z
UID:11336-1762905600-1762991999@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-8/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251107
DTEND;VALUE=DATE:20251108
DTSTAMP:20260406T074704
CREATED:20251003T133228Z
LAST-MODIFIED:20251003T133228Z
UID:11637-1762473600-1762559999@www.careerchangewales.co.uk
SUMMARY:Project Management Essentials (1/2 day)
DESCRIPTION:Project Management Essentials (1/2 day) – £75 + VAT\nIntroduction\n\n\n\nThis practical half day introduction course in project management essentials is ideal for professionals working within project teams\, especially new project officer\, manager\, engineers\, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries\, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers. \nCourse aims\nParticipants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including: \n\nProject initiation and stakeholder engagement\nRisk management and estimating\nContracts and planning\nExecution and project closure\n\nBy the end of the day\, attendees will be equipped with tools to contribute effectively to any project environment. \nCourse outline\nThrough interactive sessions and practical exercises\, you’ll explore how to: \n\nDefine project scope and identify stakeholders across the lifecycle\nClarify team roles and responsibilities\nApply scheduling\, budgeting\, and critical path analysis\nManage change while maintaining project integrity\nUse risk management techniques to anticipate challenges\nEmbrace best practices and foster innovation\nCapture and share lessons/good practices learned to drive continuous improvement\n\nDelivery methodology\n\nExpert-led presentations\nHands-on workshop and case study analysis\nGroup feedback and reflection activities\n\nParticipant benefits\n\nA clear overview of project management tools and techniques\nPractical strategies to navigate each phase of the project lifecycle\nConfidence to manage complexity and contribute to project success\n\nWho should attend\nThis course is designed for: \n\nTeam members involved in project delivery\nEngineers and professionals transitioning into management roles\nAnyone seeking to strengthen their project planning and coordination skills\n\nContact us either through 029 21 156 603 or email info@careerchangewales.co.uk \nKeep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!
URL:https://www.careerchangewales.co.uk/event/project-management-essentials-1-2-day/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251010
DTEND;VALUE=DATE:20251011
DTSTAMP:20260406T074704
CREATED:20250410T110324Z
LAST-MODIFIED:20250410T110324Z
UID:11335-1760054400-1760140799@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-7/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250911
DTEND;VALUE=DATE:20250912
DTSTAMP:20260406T074704
CREATED:20250410T105705Z
LAST-MODIFIED:20250410T105705Z
UID:11334-1757548800-1757635199@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-6/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250716
DTEND;VALUE=DATE:20250717
DTSTAMP:20260406T074704
CREATED:20250410T105533Z
LAST-MODIFIED:20250410T105533Z
UID:11333-1752624000-1752710399@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-5/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250620
DTEND;VALUE=DATE:20250621
DTSTAMP:20260406T074704
CREATED:20240704T091527Z
LAST-MODIFIED:20250107T112049Z
UID:10803-1750377600-1750463999@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-4/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250616
DTEND;VALUE=DATE:20250617
DTSTAMP:20260406T074704
CREATED:20240704T100318Z
LAST-MODIFIED:20250107T111433Z
UID:10813-1750032000-1750118399@www.careerchangewales.co.uk
SUMMARY:Customer Service Training Essentials
DESCRIPTION:Customer Service Training Essentials\nCustomer service training is essential to the growth of any business that works with customers\, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening\, call reviews and customer reviews\, sensitivity\, emotional intelligence and more! \nOur course will also cover the theories and the “why?” of customer service. You will learn important aspects of how to deal with problems that arise from customers\, as well as how to follow a call book. Our customer service training is for both front of house and call staff. \nTraining outcomes\nLearn how to become the best representative of your organisation\, whether you take phone calls in a call centre\, or whether you’re front of house staff. You will learn how to deal with difficult situations\, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation. \nWho should attend\nThis course is for anyone who deals with customers\, whether that is over the phone or face to face. If you feel you need confidence and possibly knowledge of the theories and “how’s” of customer service\, then this course is built for you. \nCustomer service training content\nThis course covers: \n\nWhat is customer service?\nWhy is customer service important for the individuals and the organisation?\nAn understanding of reflective and active listening\nHow to understand the products you have and how to sell\, solve problems around these\nUnderstand a call review and why it’s important\nEmotional intelligence and how to use this to your organisations advantage\nUnderstand a product breakdown\nHow to use basic problem-solving skills\nWhat are the differences of face to face and call customer service?\n\nGeneral Information\nThere are no hidden costs for training. All our training includes; refreshments\, training material\, registration\, coaching\, evaluation\, and all other related costs.
URL:https://www.careerchangewales.co.uk/event/customer-service-training-essentials-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250530
DTEND;VALUE=DATE:20250531
DTSTAMP:20260406T074704
CREATED:20240704T100302Z
LAST-MODIFIED:20250107T111027Z
UID:10812-1748563200-1748649599@www.careerchangewales.co.uk
SUMMARY:Customer Service Training Essentials
DESCRIPTION:Customer Service Training Essentials\nCustomer service training is essential to the growth of any business that works with customers\, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening\, call reviews and customer reviews\, sensitivity\, emotional intelligence and more! \nOur course will also cover the theories and the “why?” of customer service. You will learn important aspects of how to deal with problems that arise from customers\, as well as how to follow a call book. Our customer service training is for both front of house and call staff. \nTraining outcomes\nLearn how to become the best representative of your organisation\, whether you take phone calls in a call centre\, or whether you’re front of house staff. You will learn how to deal with difficult situations\, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation. \nWho should attend\nThis course is for anyone who deals with customers\, whether that is over the phone or face to face. If you feel you need confidence and possibly knowledge of the theories and “how’s” of customer service\, then this course is built for you. \nCustomer service training content\nThis course covers: \n\nWhat is customer service?\nWhy is customer service important for the individuals and the organisation?\nAn understanding of reflective and active listening\nHow to understand the products you have and how to sell\, solve problems around these\nUnderstand a call review and why it’s important\nEmotional intelligence and how to use this to your organisations advantage\nUnderstand a product breakdown\nHow to use basic problem-solving skills\nWhat are the differences of face to face and call customer service?\n\nGeneral Information\nThere are no hidden costs for training. All our training includes; refreshments\, training material\, registration\, coaching\, evaluation\, and all other related costs.
URL:https://www.careerchangewales.co.uk/event/customer-service-training-essentials-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250529
DTEND;VALUE=DATE:20250530
DTSTAMP:20260406T074704
CREATED:20240704T091443Z
LAST-MODIFIED:20250107T111021Z
UID:10801-1748476800-1748563199@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-2/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250528
DTEND;VALUE=DATE:20250529
DTSTAMP:20260406T074704
CREATED:20240704T091456Z
LAST-MODIFIED:20250107T111310Z
UID:10802-1748390400-1748476799@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-3/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250404
DTEND;VALUE=DATE:20250405
DTSTAMP:20260406T074704
CREATED:20240704T100334Z
LAST-MODIFIED:20250107T110708Z
UID:10814-1743724800-1743811199@www.careerchangewales.co.uk
SUMMARY:Customer Service Training Essentials
DESCRIPTION:Customer Service Training Essentials\nCustomer service training is essential to the growth of any business that works with customers\, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening\, call reviews and customer reviews\, sensitivity\, emotional intelligence and more! \nOur course will also cover the theories and the “why?” of customer service. You will learn important aspects of how to deal with problems that arise from customers\, as well as how to follow a call book. Our customer service training is for both front of house and call staff. \nTraining outcomes\nLearn how to become the best representative of your organisation\, whether you take phone calls in a call centre\, or whether you’re front of house staff. You will learn how to deal with difficult situations\, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation. \nWho should attend\nThis course is for anyone who deals with customers\, whether that is over the phone or face to face. If you feel you need confidence and possibly knowledge of the theories and “how’s” of customer service\, then this course is built for you. \nCustomer service training content\nThis course covers: \n\nWhat is customer service?\nWhy is customer service important for the individuals and the organisation?\nAn understanding of reflective and active listening\nHow to understand the products you have and how to sell\, solve problems around these\nUnderstand a call review and why it’s important\nEmotional intelligence and how to use this to your organisations advantage\nUnderstand a product breakdown\nHow to use basic problem-solving skills\nWhat are the differences of face to face and call customer service?\n\nGeneral Information\nThere are no hidden costs for training. All our training includes; refreshments\, training material\, registration\, coaching\, evaluation\, and all other related costs.
URL:https://www.careerchangewales.co.uk/event/customer-service-training-essentials-4/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250314
DTEND;VALUE=DATE:20250315
DTSTAMP:20260406T074704
CREATED:20240704T091422Z
LAST-MODIFIED:20250107T110142Z
UID:10800-1741910400-1741996799@www.careerchangewales.co.uk
SUMMARY:Critical Thinking Training
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250218
DTEND;VALUE=DATE:20250219
DTSTAMP:20260406T074704
CREATED:20240628T145324Z
LAST-MODIFIED:20241025T134302Z
UID:10689-1739836800-1739923199@www.careerchangewales.co.uk
SUMMARY:CRITICAL THINKING TRAINING COURSE
DESCRIPTION:Critical Thinking Training Course\nEvery successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems\, use your creativity to implement innovative ideas within your organisation. \nWho Should Attend\nThe training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role. \nCritical Thinking Training Course Content\nThis training course will cover the following: \n\nThe Rhetorical Triangle – Ethos\, Pathos and Logos.\nThe Practical Application.\nCareful Intentional Thinking\nUse of Reason or Logic\nJudgement About Beliefs\nThoughtful Arguments\nUse of Emotion in Critical Thinking\nTypes of Opinions\n\nLearning Outcomes\nBy the end of the course learners will be: \n\nAble to communicate with others in sharing ideas effectively\nAble to foresee how things will turn out\nAble to evaluate issues without bias\nAble to solve complex issues/problems\nAble to implement practical Critical Thinking skills in practise\nAble to build Leadership capabilities\n\nGeneral Information\nThis is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk
URL:https://www.careerchangewales.co.uk/event/critical-thinking-training-course/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250207
DTEND;VALUE=DATE:20250208
DTSTAMP:20260406T074704
CREATED:20240704T100247Z
LAST-MODIFIED:20241025T134020Z
UID:10811-1738886400-1738972799@www.careerchangewales.co.uk
SUMMARY:Customer Service Training Essentials
DESCRIPTION:Customer Service Training Essentials\nCustomer service training is essential to the growth of any business that works with customers\, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening\, call reviews and customer reviews\, sensitivity\, emotional intelligence and more! \nOur course will also cover the theories and the “why?” of customer service. You will learn important aspects of how to deal with problems that arise from customers\, as well as how to follow a call book. Our customer service training is for both front of house and call staff. \nTraining outcomes\nLearn how to become the best representative of your organisation\, whether you take phone calls in a call centre\, or whether you’re front of house staff. You will learn how to deal with difficult situations\, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation. \nWho should attend\nThis course is for anyone who deals with customers\, whether that is over the phone or face to face. If you feel you need confidence and possibly knowledge of the theories and “how’s” of customer service\, then this course is built for you. \nCustomer service training content\nThis course covers: \n\nWhat is customer service?\nWhy is customer service important for the individuals and the organisation?\nAn understanding of reflective and active listening\nHow to understand the products you have and how to sell\, solve problems around these\nUnderstand a call review and why it’s important\nEmotional intelligence and how to use this to your organisations advantage\nUnderstand a product breakdown\nHow to use basic problem-solving skills\nWhat are the differences of face to face and call customer service?\n\nGeneral Information\nThere are no hidden costs for training. All our training includes; refreshments\, training material\, registration\, coaching\, evaluation\, and all other related costs.
URL:https://www.careerchangewales.co.uk/event/customer-service-training-essentials/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250205
DTEND;VALUE=DATE:20250206
DTSTAMP:20260406T074704
CREATED:20240628T145151Z
LAST-MODIFIED:20241025T134252Z
UID:10687-1738713600-1738799999@www.careerchangewales.co.uk
SUMMARY:CALL CENTRE TRAINING
DESCRIPTION:Call Centre Training\n\n\n\nCall centre training is essential to the growth of any business that works with customers through phone calls. Our call centre training course will cover what you and your candidates need to be the best front for your organisation. You will learn about call reviews\, tone of voice\, call handling techniques\, soft skills such as being assertive and how to take calls within policy and procedure! \nOur course will also cover the theories and the “why?” of taking calls. You will learn important aspects of how to deal with problems that arise from customers\, as well as how to follow a call book. Our call centre training is made for those taking calls within a call centre\, whether supervisor or employee. \nTraining outcomes\nLearn how to become the best representative of your organisation\, when taking calls. You will learn how to deal with difficult situations\, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation. \nWho should attend\nThis course is for anyone who deals with customers over the phone within a call centre. If you feel you need confidence and possibly knowledge of the theories and “how’s” of call centre etiquette\, then this course is built for you. \nCall centre training content\nThis course covers: \n\nHow to get an understanding of your products\, features and troubleshooting\nCommunication techniques such as active listening and clear articulation\nEmpathy and conflict resolution\nBasic problem-solving skills\nCall management and de-escalation strategies\nHandling difficult customers\nThe customer experience and how it can benefit your organisation\nBuilding rapport\nHow to understand and use company policies and procedures
URL:https://www.careerchangewales.co.uk/event/call-centre-training/
LOCATION:5-7 Museum Place\, Cardiff\, CF10 3BD\, 5-7 Museum Place\, Cardiff\, CF10 3BD\, United Kingdom
CATEGORIES:Soft Skills Courses
ATTACH;FMTTYPE=image/png:https://www.careerchangewales.co.uk/wp-content/uploads/2022/11/Quality-management-system-Logo.png
ORGANIZER;CN="CCW-Training Academy":MAILTO:Info@CareerChangeWales.co.uk
END:VEVENT
END:VCALENDAR