Train the Trainer
2026-03-23 - 2026-03-24 | 5-7 Museum Place, Cardiff, CF10 3BD, 5-7 Museum Place, Cardiff, CF10 3BD, United Kingdom
Train the Trainer Training in Wales – ILM Recognised Programme
Why Choose Our Train the Trainer Course?

Our bespoke Train the Trainer programme combines creative methods, professional insight, and continuous support to help you develop a learner-centred approach. You’ll transform your presentation style with proven props and energisers, build confidence through practical coaching, earn an ILM-accredited certificate, and access blended delivery in Cardiff or live online via Zoom.
This unique course is designed to empower trainers by drawing on our extensive experience, creativity, and innovative methods. It goes beyond traditional training techniques, helping participants overcome self-doubt and unlock their most powerful tool – themselves.
Who Should Attend
This course is perfect for:

Aspiring teachers, tutors and corporate trainers
Public speakers and workshop facilitators
HR professionals, L&D specialists and subject-matter experts
Anyone responsible for planning, delivering or assessing training

No prior experience is required, just a passion for sharing knowledge and inspiring others.
Course Content
Day 1: Foundations of Facilitation

Understanding the shift from “instructor” to “facilitator”
Putting learners’ objectives first: creating learner-centred sessions
Removing ego: building empathy, service orientation and self-awareness
Unlocking creativity: using imagination, visual aids and interactive props
Designing icebreakers, energisers and role-plays to maximise engagement

Day 2: Practice, Feedback & Improvement

Delivering a 5–10 minute mini-session on your chosen topic
Participating in peer reviews to sharpen your delivery skills
Receiving constructive tutor feedback for continuous growth
Mastering feedback techniques to refine future sessions
Summarising lessons learned and creating an improvement plan

Learning Outcomes
By course end, you will be able to:

Design and deliver engaging, learner-focused training sessions
Inspire and motivate groups using a facilitative leadership style
Apply innovative techniques to captivate diverse audiences
Use feedback effectively to enhance your training impact
Confidently manage group dynamics and challenging situations

Course Logistics

Location: 5–7 Museum Place, Cardiff, CF10 3BD or via Zoom
Duration: 2 days of interactive workshops + tutor support
Includes: ILM registration, all materials, refreshments and certification
Price & Dates: View our calendar or contact us for bespoke group bookings

Ready to Transform Your Training?
Invest in your professional development today. Contact us to discuss course dates, pricing or on-site delivery options:

info@careerchangewales.co.uk 029 21 156 603

Empower yourself to become a confident facilitator who inspires real learning, and take your first step towards ILM-accredited success in Wales.
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ILM Level 3 Leadership and Management
2026-03-25 - 2026-03-27, 2026-04-28 - 2026-04-30
ILM Level 3 Leadership and Management – Accredited Training in Wales

Looking to take your leadership skills to the next level? Our ILM Level 3 Award in Leadership and Management is ideal for aspiring and practicing managers across Wales who want to lead with confidence, improve team performance, and gain a nationally recognised qualification.
Delivered by CCW-Training Academy, this course blends practical leadership tools with strategic thinking—perfect for those managing teams, projects, or departments.
Why Choose Us?

ILM Accredited Qualification Recognised across the UK and internationally, ILM is a trusted benchmark for leadership excellence.
Flexible Delivery Options Attend in-person at our Cardiff centre or join live online sessions, accessible to learners across Wales.
Expert Tutors Learn from seasoned professionals with decades of experience in leadership, HR, and project management.
Supportive Learning Environment We offer assignment tutorials, email support, and guidance throughout your learning journey.

For training dates, have a look at our calendar – CLICK HERE
Our training is held at 5-7 Museum Place, Cardiff, CF10 3BD, however if you’re unable to come to location we also offer our training through Zoom. This is high quality tutor lead training but from your home or workplace. If you have course enquiries, tell us which type of training you would prefer!
To find out the price of the course, or if you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Award / Certificate / Diploma:
The Level 3 qualification comes in 3 variations, there’s the Award , the Certificate and the Diploma. The difference in between these 3 is the number of modules required to sit and pass before gaining the certification. The Award is the shortest version of the Level 3 qualification.
What can we offer?
Our Institute of Leadership and Management training modules are new and innovative programmes. These management programmes have been designed to reflect the present economic climate and enable candidates to complete our streamlined programme.
Who is this Qualification For?
The Level 3 Award in Leadership and Management in Wales is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities.
ILM Level 3 Leadership and Management in Wales Course Modules
For the ILM Level 3 Award, you would need to complete 2 of the below 3 modules:

Understanding Leadership
Solving Problems and Making Decisions
Managing Workplace Projects

To complete the Certificate you would need to complete at least 2 of the modules above + the below modules:

Understanding Recruitment and Selection of New Staff
Understanding Training and Coaching in the Workplace
Understanding Health and Safety in the Workplace
Understanding Marketing for Managers

If you are interested in the Diploma please contact us and we can discuss the possible options available.
Course Format

Duration: 2 days of training + optional assignment tutorial day
Assessment: 2 written assignments (one per module)
Support: Email, phone, and tutorial guidance included

We also offer the ILM Level 3 Certificate, which includes additional modules for a more comprehensive leadership qualification.
Assignments
It is recommended that for each assignment, you should plan to spend approximately 7 hours researching your workplace context, preparing for and writing or presenting the outcomes. The ‘nominal’ word count for each assignment is 1200 words: the suggested range is between 1000 and 1400 words per assignment.
ILM Level 3 Leadership and Management General Information
Ready to enhance your leadership potential? Contact us to book your place or learn more about our ILM Level 3 Leadership and Management training in Wales.
Email: info@CareerChangeWales.co.uk Call: 029 21 156 603
You can find more details about the specific modules we offer below. You can also check out our other courses -> HERE

Crisis Management Training
2026-03-26, 2026-04-27
Crisis Management Training

Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents

The definition and understanding crisis management
Risk assessments and identification
Crisis communication strategies
Crisis response planning
Psychological first aid
Legal and ethical decision making in crisis management
Post crisis evaluation and continuous development

Learning Outcomes

Understand what crisis management is, and how to conduct it
Understand how to conduct a risk assessment and identify a crisis
What crisis communication strategies are useful for your organisation
How to conduct a crisis management response plan
Understand what psychological first aid is
Recognise the legal and ethical considerations of crisis management
How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.
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Introduction to Project Management (1-Day Intensive)
2026-03-27
Introduction to Project Management (1-Day Intensive) – £150 + VAT
Course overview

Why would an Introduction to Project Management training course be necessary? In today’s dynamic and fast-evolving work environment, effective project management is no longer optional, it’s essential. This one-day intensive course offers a practical, engaging introduction to the principles, practices, and people-centred approaches that drive successful projects. Designed for busy professionals, it delivers a comprehensive foundation without the need for lengthy formal training, convoluted processes and steps.
Whether you’re stepping into project work for the first time or seeking to sharpen your understanding, this course equips you with the tools, terminology, and mindset to manage projects with confidence and clarity.
Aims & objectives
By the end of this course, participants will:

Understand what sets project work apart from routine operations
Explore the key principles and lifecycle of project management, and the importance of Critical Path.
Learn how to deliver projects on time, within budget, and to quality standards with the necessary tools
Gain insight into structured approaches that apply across industries and sectors including risk management
Learnt good practices, the implication of good leadership skills in managing successful project/s.

Course format
This is a hands-on, tutor-led workshop built around a relatable case study. Participants will actively explore each stage of the project management process from initiation to closure, through interactive exercises, group discussion, and practical application.
Impact for attendees
Attending this one-day Project Management training course can be a transformative experience for professionals at any stage of their career. It empowers participants with a clear, structured understanding of how projects are planned, executed, and delivered, equipping them to contribute more confidently and effectively in project environments. The course demystifies key concepts and terminology, fostering better communication and collaboration across teams. For those considering a future in project management, it lays a strong foundation for further study and career progression. For others, it enhances their ability to support project success from any role, gain more confident, making them more agile, informed, and valuable within their organisation.
Duration and General Information
1 Full Day of training, training is 09:30AM to 16:30PM.
Training takes place at 5-7 Museum Place, Cardiff, CF10 3BD, providing training in small classes to ensure quality courses. For any questions or to sign up please contact us on 029 21 156 603 or email info@careerchangewales.co.uk.
Check out our other courses HERE.
Keep up with us through TWITTER and FACEBOOK.

Intermediate AutoCAD Training
2026-03-30 - 2026-03-31, 2026-04-23 - 2026-04-24
Intermediate AutoCAD Training
Intermediate AutoCAD Training. Offsite Training: We are able to offer training at your premises subject to a minimum number of candidates. We can also offer bespoke training to your line of business at all levels. If interested please contact us at Info@CareerChangeWales.co.uk or call 029 21 156 603, and we will be able to give you a very competitive rate.

This intermediate AutoCAD training course is designed for the experienced AutoCAD® user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD. This intermediate-level course continues to build on the basic concepts of the AutoCAD Essentials course.
We run our course at 5-7 Museum Place, Cardiff, CF10 3BD, however if you can’t come to Cardiff we can also offer the course through Zoom. We also offer the training at your venue if you have a minimum number of candidates.
For training dates, have a look at our calendar – CLICK HERE
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Who Should Attend
This intermediate AutoCAD training course has been created for users with experience in using AutoCAD but who want to improve on their abilities. This course goes well with the beginner course.
Course Content (Intermediate AutoCAD Training)
This course will cover the following:

Extended Object visibility control
Working with multiple documents
Utility Commands
Creating Layouts & Plotting
Advanced Layouts
Block creation and management

Learning Outcomes
By the end of the course learner will be able to:

Create Custom Workspaces
Create Parametric Drawings
Use external References
Annotate Styles
Create advanced Layouts

Course Format
This intermediate AutoCAD training course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.
If you would like any additional information about this course then please contact us on 02921156603 or email Admin@CareerChangeWales.co.uk
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Surveying Module 1 – Topographical Surveying
2026-03-31 - 2026-04-02
Topographical Surveying Training Cardiff Module 1
This Topographical Surveying Training Cardiff has been developed to provide a general overview of basic land surveying and measurement techniques using manual and electronic equipment, transfer of field data to digital terrain modelling software and to produce 2 or 3 dimensional survey output files for computer aided design (CAD).
Course Aims:
The course will give the candidate a brief insight and understanding of surveying principles and equipment.
Candidates will gain practical experience in the use of manual and electronic equipment to successfully carry out levelling surveys and topographical surveys of project sites, and to digitally transfer the topographical field data to Land Surveying Software to produce a 3 dimensional model of the site and output ACAD compatible files for design purposes.
Course Outline:
1. Introduction to land surveying.
2. Levelling operations: a) Height of collimation method; b) Rise and fall method; c) Use of ordnance survey bench marks
3. Use of electronic surveying instruments.
4. Undertaking a topographical survey.
5. Establishment of survey control: a) Three point resection; b) Using digital Ordnance survey maps; c) Using GPS
6. Digital data transfer from survey instruments: a) Leica geo office tools; b) Topcon tools
7. Survey data processing
8. Use of AutoCAD in surveying
Delivery Methodology:

Presentation by tutor
Workshop and case study
Feedback activity

Benefits Perceived by attendees:

Maintain existing and updating surveying skills
Gain practical experience in Land Surveying, on-site working with surveyors and engineers

Intended for:
Construction industry professionals who wish to update their existing surveying skills or who are in the early part of their careers and who wish to gain useful practical experience in land surveying.
Course Duration: 3 Days
Homework : 3 Days
General:
Refreshments and lunch will be provided including course notes.

CDM 2015 Training Course
2026-04-01
An understanding of the CDM 2015 Regulation
This is our new CDM 2015 training course. The Construction (Design and Management) Regulations 2015 came into force on 6th April 2015. These changes represent a significant change in the way that health and safety is managed in the construction industry. The key changes that will be covered in our training are:

CDM Coordinator role replaced by a ‘Principal Designer’.
Client duties strengthened.
Client’s “key project advisor” role removed.
Principal Designer and Principal Contractor required for all projects with more than one “trade” Contractor on site.
Construction Phase Plan is required for all projects.
Notification (Threshold).
‘Explicit competence’ requirements removed.
Duties to be applicable to domestic projects.

The Construction (Design and Management) Regulations 2015 places legal duties for those involved in construction projects. These duties will be explained in our training in 6 modules as shown below:

The Role of the Client:
The roles and responsibilities allocated to clients under CDM regulations
Role of the Principal Designer:
Which responsibilities the principle designers have under the CDM regulations
Role of the Designer:
The roles and responsibilities of designers under CDM regulations
Role of the Principal Contractor:
What responsibilities belong to the principal contractor under CDM regulations
Role of the Contractors:
What roles and responsibilities belong to the contractors under CDM regulations
Role of the Workers:
The roles and responsibilities of workers under the CDM regulations

We run our CDM 2015 training in small classes to ensure the highest quality of training possible. We ensure quality by providing the training through a chartered engineer as our tutor.
If you are interested in our CDM 2015 training course, you can contact us either by telephone or by email.

Phone: 029 21 156 603
Email: Info@CareerChangeWales.co.uk
Cost: £175 per candidate
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
When: Bi-monthly

Check out our other courses HERE
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Project Management Essentials (1/2 day)
2026-04-02
Project Management Essentials (1/2 day) – £75 + VAT
Introduction

This practical half day introduction course in project management essentials is ideal for professionals working within project teams, especially new project officer, manager, engineers, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers.
Course aims
Participants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including:

Project initiation and stakeholder engagement
Risk management and estimating
Contracts and planning
Execution and project closure

By the end of the day, attendees will be equipped with tools to contribute effectively to any project environment.
Course outline
Through interactive sessions and practical exercises, you’ll explore how to:

Define project scope and identify stakeholders across the lifecycle
Clarify team roles and responsibilities
Apply scheduling, budgeting, and critical path analysis
Manage change while maintaining project integrity
Use risk management techniques to anticipate challenges
Embrace best practices and foster innovation
Capture and share lessons/good practices learned to drive continuous improvement

Delivery methodology

Expert-led presentations
Hands-on workshop and case study analysis
Group feedback and reflection activities

Participant benefits

A clear overview of project management tools and techniques
Practical strategies to navigate each phase of the project lifecycle
Confidence to manage complexity and contribute to project success

Who should attend
This course is designed for:

Team members involved in project delivery
Engineers and professionals transitioning into management roles
Anyone seeking to strengthen their project planning and coordination skills

Contact us either through 029 21 156 603 or email info@careerchangewales.co.uk
Keep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!

Good Friday - Office Closed
2026-04-03
Good Friday – Office Closed

Easter Monday - Office Closed
2026-04-06
Easter Monday – Office Closed

Finance for non financial managers
2026-04-07
Finance for non financial managers

This finance for managers training course will help you to understand basic financial principals and the documents used in business. You will learn how to interpret the information in these documents, and use this to manage day-to-day business activity. This knowledge will enable you to be more effective in your managerial role and to be more sustainable.
Duration: 1-day short course
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
Finance for Managers Course contents

Understanding the income statement account and statement of financial position
Using information from the income statement account and statement of financial position
Controlling cash
Using budgets to manage business activity
Cost types and cost behaviours
Finance functions and how they intertwine with types of organisations

Learning outcomes
After completing the finance for non-financial managers training programme, you will be able to:

Understand basic financial documents used in business
Interpret the information in these documents, and use it to manage day-to-day business activity
Be more effective in your managerial role
Have more in-depth and meaningful dialogue with your finance team

Contact us for more information or if you would like to sign up:

029 21 156 603
Info@CareerChangeWales.co.uk

Check out our OTHER COURSES
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Online and Zoom-pro based training
We are offering online and Zoom based training as well as our usual classroom courses. Should there be further lockdown restrictions more courses are likely to be done either through Zoom or via online. However as of this moment, we are providing all of our training as normal in classrooms. We are also ensuring that classroom training courses are done in very small numbers of no more than 4. This is so we can not only provide the highest quality of training, but also we ensure everyone’s safety during these times.
Should you be interested in Zoom training you will need to have a PC or laptop and a free Zoom account. If you do not have a Zoom account, we can help you to setup one.

ILM Level 4 Leadership and Management
2026-04-08 - 2026-04-10
ILM Level 4 Leadership and Management – Middle Manager Training in Wales

Empower your middle management career with our ILM Level 4 in Leadership and Management, delivered by Career Change Wales (CCW) – Training Academy. Designed for aspiring and practising managers across Wales, this qualification deepens your strategic thinking, refines your leadership style, and equips you to lead complex teams and projects.
The Level 4 emphasises the importance of balancing team leadership with strategic thinking. Participants learn how to manage resources efficiently, lead through change, and align team objectives with organisational goals. This qualification also fosters a strong ability to solve problems, make informed decisions, and communicate effectively with diverse stakeholders.
Why Choose CCW for ILM Level 4 Training in Wales?

ILM-Accredited Qualification: Recognised UK-wide for leadership excellence.
Construction of Bespoke Cohorts: Small groups (max 10 learners) ensure personalised attention.
Flexible: Delivery In-person in Cardiff or live online via Zoom.
Expert Tutors & Free Mentoring: Seasoned professionals plus one day of one-to-one coaching.
Relevant to Welsh Industry: Practical modules tailored to public, private, and third-sector needs.

Course Options & Modules
Award (2 modules):

Developing People in the Workplace
Motivating People in the Workplace

Certificate (+3 modules):

Managing Marketing Activities
Managing a Healthy & Safe Environment
Solving Problems by Making Effective Decisions

Diploma: Contact us to design a bespoke module package for strategic leadership needs.
Format & Duration

Award: 2 days training + assignment support
Certificate: 5 days training + assignment support
Assignments: 1,350-word nominal word count; full guidance provided

Location & Accessibility

Venue: 5–7 Museum Place, Cardiff, CF10 3BD
Online: Live Zoom sessions, ideal for remote learners across Wales
On-site: Group bookings (min. 4 delegates) at your premises

What You’ll Learn

Balance operational duties with strategic vision
Manage resources, budgets, and stakeholder relationships
Lead teams through change and performance challenges
Apply effective decision-making and problem-solving techniques
Communicate strategic goals with clarity and influence

Who Should Attend?
The ILM Level 4 qualification is suitable mainly for middle managers, but can also be applicable for junior or operational managers. The ILM Level 4 in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities.
Enrol Today
Take the next step in your leadership journey. Call us or email to discuss dates, pricing, and bespoke delivery options for your team.
info@CareerChangeWales.co.uk 029 21 156 603
You can find more of our courses here -> HERE

Beginner AutoCAD Course
2026-04-09 - 2026-04-10
Foundation / Beginner AutoCAD Course
Beginner AutoCAD course training. Offsite Training: We are able to offer training at your premises subject to a minimum number of candidates. We can also offer bespoke training to your line of business at all levels. If interested please contact us at Info@CareerChangeWales.co.uk or call 029 21 156 603, and we will be able to give you a very competitive rate.

This beginner AutoCAD course focuses on the basic features, commands, and techniques for creating, editing, and printing drawings with AutoCAD. Using hands-on exercises, students explore how to create 1 Dimension production drawings.
We run our course at 5-7 Museum Place, Cardiff, CF10 3BD, however if you can’t come to Cardiff we can also offer the course through Zoom. We also offer the training at your venue if you have a minimum number of candidates.
For training dates, have a look at our calendar – CLICK HERE
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Who Should Attend
This beginner AutoCAD course is created for anyone looking to get in to AutoCAD but hasn’t used it before, or for anyone looking for a refresher course.
Course Content
This course will cover the following:

Using the properties Palette
Using Line types
Using inquiry commands
Altering Objects
Trimming and extending objects to defined boundaries
Creating parallel and offset geometry
Joining objects
Inputting Data
Creating basic objects
Using Polar tracking and Polar Snap

Learning Outcomes
By the end of the course learner will be able to:

Understand the different tabs
Create Basic Drawings
Manipulate objects
Draw inquiry commands
Draw Organisation commands

Course Format (Beginner AutoCAD Course)
This beginner AutoCAD course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.
If you would like any additional information about this course then please contact us on 02921156603 or email Admin@CareerChangeWales.co.uk
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Master Facilitation Skills
2026-04-13, 2026-05-08
Master Facilitation Skills
Aim/Objective

Master facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively, setting and achieving targets, and improving time management, organisation, and planning. Additionally, the course equips participants with strategies to manage team conflict and address personal challenges, fostering a more cohesive and supportive work environment.
Effective facilitation is about creating an environment for discussions to flow smoothly, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings, foster mutual understanding, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes.
Master Facilitation Skills Course content

Managing effective meetings
Understanding the dynamics of a group within an organisation
Body language and effective communication skills
Tools and practical skills
Keeping emotions under control
How to control a discussion and skills to defuse arguments
Problem solving skills
How to manage a conflict
Working on a meeting agenda
How to present challenging news
Focusing on processes

Learning outcome

You will learn how to give good feedback
You will develop your managing skills

General Information
This is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you, if you have any dietary requirements, please let us know by emailing Info@CareerChangeWales.co.uk.
Check out our other courses HERE
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ILM Level 2 Award in Leadership and Team Skills
2026-04-13 - 2026-04-14
ILM Level 2 Award in Leadership and Team Skills – Management Training in Wales

The ILM Level 2 Leadership and Team Skills Training is an entry level qualification for anyone with management responsibilities but no formal qualification. It is also useful for anyone hoping to progress into a management position but who have not yet formalised their understanding with any training. It will benefit anyone with a management or supervisory position.
In this course we will look into what makes a manager good or bad and assist those with an interest in the course in investigating how we can avoid the mistakes of the manager we worked with previously and see what made the good managers we have worked with make us smile or make our day.
For training dates, have a look at our calendar – CLICK HERE
Our training is held at 5-7 Museum Place, Cardiff, CF10 3BD, however if you’re unable to come to location we also offer our training through Zoom. This is high quality tutor lead training but from your home or workplace. If you have course enquiries, tell us which type of training you would prefer!
To find out the price of the course, or if you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Award / Certificate:
The Level 2 qualification comes in 2 variations, there’s the Award and the Certificate. The difference in between these 2 is the number of modules required to sit and pass before gaining the certification. The Award is the shortest version of the Level 2 qualification.
Who Should Attend
This program supports practicing team leader/s seeking to move to the next level of management and managers who need to lead people through; organisational change, budget cuts or for personal development.
ILM Level 2 Leadership and Team Skills Training Content
The Award variant of the Level 2 qualification covers:

Leading Your Work Team
Methods of Communicating in the Workplace

The Certificate variant of the Level 2 qualification will cover the above 2 modules, alongside the below modules:

Meeting Customer Needs
Setting Team Objectives in the Workplace
Understanding Training and Coaching
Understanding Leadership
Solving Problems and Making Decisions

Learning Outcomes
By the end of the course learners will be able to:

Explain and understand the difference between leadership styles
Understand leadership qualities and be able to review your own leadership potential
Exceeding the needs of your customers
Using different techniques to keep your customers happy
How to solve problems quickly and efficiently
How to communicate properly in your workplace
Set objectives that are both challenging and achievable

Course Format
To complete this Award course you will be required to undertake 2 modules. For the Certificate you would be required to undertake 8 modules. The Award will take 2 days of training alongside an optional assignment tutorial day. The Certificate will take a couple of weeks to complete which will be 6 days of training alongside an optional assignment tutorial day.
There is an assignment to be completed per module. For the Award this means there would be 2 assignments to complete. We offer a lot of support to ensure the best chance to pass including an optional assignment tutorial day, emails and phone calls.
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Managing Difficult Situations Training
2026-04-15
Managing Difficult Situations Training
Empowering professionals to respond with clarity, compassion, and control
Course Overview
Are you regularly faced with emotionally charged situations, conflict, or safeguarding concerns in your role? Whether you’re supporting individuals, managing volunteers, or working on the frontline, today’s workplace demands confident, compassionate, and inclusive responses.
Our Managing Difficult Situations Training course is designed to help professionals navigate challenging interactions with confidence and care. Delivered by experienced tutors at CCW-Training Academy, this interactive programme blends reflective learning with practical strategies to help you stay grounded, assertive, and inclusive in your approach.
What You’ll Gain
Through engaging discussions, role-play scenarios, and guided exercises, you will:

Reflect on your own behavioural patterns, emotional triggers, and communication style
Explore safeguarding principles and understand your duty of care responsibilities
Develop assertiveness and boundary-setting techniques to protect yourself and others
Learn practical strategies to de-escalate conflict and foster respectful dialogue
Understand how unconscious bias and inclusive language shape interactions and outcomes

Learning Outcomes
By the end of the Managing Difficult Situations Training, you will be able to:

Recognise and regulate emotional responses in high-pressure situations
Communicate assertively to maintain boundaries and build trust
Apply conflict resolution tools to reduce escalation and promote constructive outcomes
Identify safeguarding risks and respond appropriately within professional frameworks
Create inclusive, respectful environments that support wellbeing and psychological safety

Who Should Attend
This course is ideal for professionals who work directly with individuals or small groups, especially in roles that involve care, support, or community engagement. Suitable for:

Support workers and care staff
Frontline professionals in health, housing, or public services
Volunteers and volunteer coordinators
Community engagement officers
Youth workers and social care professionals

Why Train with CCW-Training Academy?

Accredited training provider with a proven track record across Wales and the UK
Delivered by experienced tutors with real-world expertise in safeguarding, leadership, and conflict resolution
Practical, classroom-based learning in Cardiff or bespoke delivery for organisations
Certificate of completion and CPD recognition available

Contact Us
To enquire about course dates, bespoke delivery options, or group bookings, please get in touch:
CCW-Training Academy 5–7 Museum Place, Cardiff, CF10 3BD

Email: info@careerchangewales.co.uk
Phone: 029 21 156 603
Website: www.careerchangewales.co.uk

Keep up with us through our TWITTER – and check out our other courses HERE.

ILM Level 5 Leadership and Management
2026-04-15 - 2026-04-17
ILM Level 5 Leadership and Management – Strategic Training in Wales
Course Overview

Elevate your senior management capabilities with CCW’s ILM Level 5 in Leadership and Management, delivered across Wales. This advanced qualification equips experienced professionals with strategic thinking, innovation tools, and change-management expertise essential for leading organisations through complex challenges.
At this level, managers are encouraged to develop a comprehensive understanding of organisational dynamics, strategic planning, and the effective use of resources. The ILM Level 5 qualification provides practical tools for managing teams, leading change, and navigating the complexities of leadership in today’s fast-paced world.
For training dates, have a look at our calendar – CLICK HERE
Why Choose CCW for ILM Level 5 Training in Wales?

Accredited by the Institute of Leadership & Management (ILM), recognised UK-wide
Delivery in Cardiff or via live online sessions (Zoom/MS Teams)
Bespoke on-site training for groups of 6+ delegates
Expert tutors with hands-on leadership and sector experience
Dedicated assignment support, tutorials, and mentoring

Course Overview
The ILM Level 5 suite offers three pathways:

Award (2 modules)
Certificate (5 modules)

Each pathway combines practical workshops with written assignments (nominal 2,200 words each) to embed learning in your workplace context.
Who Should Attend?
This course is designed for senior and middle managers aiming for promotion, project leaders and functional specialists, professionals responsible for strategic or change leadership, and organisations investing in leadership succession planning.
Core Modules
Award (2 modules):

Becoming an Effective Leader
Managing Projects in the Organisation (incl. White Belt Lean Six Sigma)

Certificate (adds 3 modules):

Managing Individual Development
Solving Problems by Making Effective Decisions
Leading Innovation and Change

Format & Duration

Award: 2 days training + optional tutorial day
Certificate: 4 days training + tutorial support
Assignments: 1 assignment for each module undertaken

Location & Delivery

In-person: 5–7 Museum Place, Cardiff, CF10 3BD
Online: Live Zoom or MS Teams sessions
On-site: Group bookings of 6+ delegates anywhere in Wales

Learning Outcomes
By course end, you will be able to:

Develop and communicate strategic vision
Manage complex projects and resources
Foster innovation and lead organisational change
Apply commercial awareness in decision-making
Mentor and develop high-performing teams

Enrol Today
Ready to transform your leadership impact? Email info@CareerChangeWales.co.uk or call 029 21 156 603 to discuss dates, pricing, or bespoke delivery.
Check out our other ILM courses: HERE

Surveying Module 2 – Setting Out Training
2026-04-20 - 2026-04-22
Setting Out Training Cardiff
This Setting Out Training Cardiff course has been developed to provide a general overview of basic setting out techniques using manual and electronic equipment related to the transfer of design information to produce data for setting out on site.
Course Aims:
The course will give the candidate a brief insight and understanding of setting out principles and equipment. Candidates will gain practical experiences in the use of manuals and electronic equipment to successfully implement co-ordinated setting out position of points, profiles and batter rails. These will also include on-site calculations and the installation of ‘profiles’ and ‘batter rails’ for trench work, earthwork and road construction.
Course Outline:
1. Introduction to setting out
2. Conversion of design information to setting out data
3. Calculation of polar rectangular and grid co-ordinates
4. Levelling operations used in set finished levels
5. Setting out by co-ordinates using electronic survey equipment
6. Setting out by angle and horizontal distance
7. Setting out and installing profile boards and batter rails
8. Survey checks and as-built drawings using digital information
Delivery Methodology:

Presentation by tutor, case study and examples
Practical site setting out (on-site) using EDM – Total Station
Revision and feedback activity

Benefits Perceived by attendees:

Maintain and updating existing skills
Gain practical setting out experience on site with practicing surveyor/engineer

Testimonials
“I completed a training course in Surveying and Setting-Out. The facilities were good and the training was excellent and able to be tailored to my specific needs. Very well informed, tutor used good written and practical aids. They come highly recommended A+++” – Andy Cole
Intended for:
Construction industry professionals who wish to update their existing setting out skills or who are in the early part of their careers and who wish to gain useful practical experience in setting out for construction purposes.
Course Duration: 3 Days
Homework : 3 Day
General:
Refreshments and lunch will be provided including course notes.

Banksman Training course (Traffic Marshal Training)
2026-04-23
Banksman Training course (Traffic Marshal Training)
Banksman training course (Traffic Marshal Training): Health & Safety / Warehouse, Storage & Logistics
Providing your fleet to work in a safe environment with banksman training
What is the role of a banksman?
Introduction:

According to the Health and Safety Executive (HSE), circa 7 workers die each year as a result of accidents involving vehicles, mobile plant and equipment on construction sites. A role and duties of the vehicle banksman is to be in charge of directing the vehicular movements on a construction site. This includes building construction site, warehouse, and factory by using a system of hand signals or a radio link in order to prevent accidents and keep workers safe. The training will also ensure that any vehicular manoeuvres made during loading and unloading do not put the driver or other within the close vicinity in danger.
Why is the banksman training required?
On many sites, reversing manoeuvres are common, and can be dangerous – particularly in confined spaces and or challenging site conditions. Banksman training ensures that organisations meet their legal requirements and reduce the risk of costly accidents when carrying out large vehicle reversing manoeuvres.
Who is banksman training for? (Traffic Marshal Training)
This banksman training courses are for all those involved in manoeuvring, loading and unloading vehicles. Delegates will learn how to guide large goods vehicles, both rigid and articulated, using the HSE approved code of signals.
This one-day Banksman Duties training course ensures that an organisation meets its obligations to provide training for those involved in the safe guidance of Large Goods Vehicles and reduces the risk of accidents when carrying out common reversing manoeuvres.
Learning Outcomes:

Understand the various causes of accidents involving vehicles at work
Understand the legal responsibilities of the employer for the movement of vehicles
Understand the responsibilities of the Banksman
Understand the risks and control measures involved in the movement of vehicles
Guide Large Goods Vehicles in a confined space in line with legal and best practice requirements
Receive a qualification from a globally recognised provider of health and safety training

Your organisation will also benefit from:

Peace of mind from training when completed this training that can reduce the number and/or cost of accidents caused by reversing vehicles
Flexibility – the course is delivered at a time and location that suits your business
Efficient and effective learning – theory and practical elements are covered in a one-day course, minimising time out of the workplace
Ensuring that your organisation demonstrates its commitment to workplace health and safety

If you have any questions contact us through 029 21 156 603 or email Info@CareerChangeWales.co.uk
Find out about OUR COURSES HERE
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Microsoft Word Beginner Training
2026-05-01
Microsoft Word Beginner Training

Microsoft Word Beginner Training
Location: CCW-Training Academy, 5-7 Museum Place, Cardiff, CF10 3BD
Contact: 029 21 156 603 | info@careerchangewales.co.uk
Duration: 1 Day | Level: Beginner | Format: In-Person Training
Dates: Check out our CALENDAR (https://www.careerchangewales.co.uk/events/) or contact us.
Take Control of Your Word Documents
Are you new to Microsoft Word or looking to boost your confidence with the basics? This one-day Microsoft Word beginner training course is designed to give you the practical skills to create, edit, and format professional-looking documents with ease.
What You Will Learn

Navigating the Word interface with confidence
Creating, saving, and managing documents
Basic text formatting: fonts, sizes, alignment, and styles
Using bullet points and numbering effectively
Page layout: margins, spacing, and orientation
Inserting and formatting images and tables
Headers, footers, and page numbers
Spelling and grammar tools
Printing and exporting documents (PDFs)
Time-saving tips and tricks

Microsoft Word Beginner Training Outcomes
By the end of the course, learners will be able to:
Confidently create and edit Word documents
Apply professional formatting and layout techniques
Insert visuals and organise content for clarity
Use key tools to improve productivity and accuracy
Prepare documents for printing or sharing digitally
Why Choose CCW-Training Academy?

Expert trainers with real-world experience
Interactive and hands-on learning
Centrally located training office in Cardiff
Small group sizes for maximum support
Ideal for individuals and businesses looking to upskill

Secure Your Place Today!
Spaces are limited – call us on 029 21 156 603 or email info@careerchangewales.co.uk to book or learn more.
We can offer on-site training for a minimum number of candidates. We also offer bespoke group training tailored to your organisation’s specific needs.
Check out our excellent TRUSTPILOT REVIEWS.

Early May bank holiday - Office Closed
2026-05-04
Early May bank holiday – Office Closed

ILM Level 7 Award in Leadership and Management
2026-05-04 - 2026-05-07
ILM Level 7 Award in Leadership and Management – Strategic Leadership Training in Wales

Elevate your executive impact with the ILM Level 7 Award in Leadership and Management, designed for senior leaders, directors and CEOs across Wales. Delivered by Career Change Wales (CCW) – Training Academy, this world-renowned qualification equips you with the strategic insight and authority to lead organisations at the highest level..
The ILM Level 7 Leadership and Management Training that we offer in Wales, is an excellent and world renowned qualification which gives you the abilities to become a strategic leader. It will also give you a qualification which shows you know how to lead at the highest level of any organisation. Management is a universal skill, whether someone is at the bottom or top of an organisation and this qualification will teach you how to lead when you are at the top of an organisation.
Why Choose CCW for ILM Level 7 Training in Wales?

ILM-Accredited Excellence: Recognised UK-wide as the gold standard for strategic leadership.
Blended Delivery: 2.5 days in Cardiff or via live online sessions, plus optional assignment tutorial.
Dedicated Support: One-to-one mentoring, email guidance and tutorial days to ensure your success.
Group Discounts: Special rates for cohort bookings, ideal for leadership teams.

Course Overview
This Award requires completion of a single module (one 3,500-word assignment). The course content centres on four key areas:
You’ll learn how to developing strategic leadership and management capability, how to adopting a data-led approach to strategic management. Create a commercially focused organisation, that can evolve approaches in leadership and management. Participants select a module that best aligns with their strategic priorities and work through practical, assignment-based learning to embed new skills effectively.
Format & Duration

Training: 3 days of expert-led workshops
Tutorial: 1 optional day for assignment guidance
Assessment: 1 assignment of approximately 3,500 words

Location & Accessibility

In-person: CCW Training Academy, 5–7 Museum Place, Cardiff, CF10 3BD
Online: Live Zoom sessions, perfect for leaders across Wales
On-site: Bespoke delivery for groups of 6+ at your premises

Learning Outcomes
By course end, you will be able to:

Craft and communicate an organisation-wide strategic vision
Utilise data analytics to inform high-level decisions
Drive commercial performance in complex environments
Implement innovative leadership practices at the executive level
Navigate organisational change with confidence

Who Should Attend?
This qualification is ideal for senior leaders, directors, CEOs and executive teams ready to formalise and sharpen their strategic leadership capabilities.
Enrol Today
Secure your place on Wales’s premier ILM Level 7 leadership programme.
Email: info@CareerChangeWales.co.uk Call: 029 21 156 603
We offer our training blended, so if you can’t make it to Cardiff for a course we can offer it through Zoom. We provide a lot of support to ensure the highest quality of training, and the best chance for you to pass and gain the qualification.
Group Bookings
If you are booking on behalf of a number of individuals then we can offer discounted costs. For more information please contact us using the number or email above.

Project Management
2026-05-05
Project Management Training Cardiff – 1 Day Course | CCW
Overview

Our 1‑day Project Management Training in Cardiff is designed for professionals who want a clear, practical introduction to project management without committing to lengthy qualifications. Delivered by an experienced project manager and director, this course provides the essential tools, techniques, and confidence to manage projects effectively across industries.
Whether you’re new to project management or looking to strengthen your skills, this course offers a hands‑on, workshop‑based approach that focuses on real‑world application.
Why Choose CCW’s Project Management Training?

Accredited training provider in Cardiff: Trusted by professionals and organisations across Wales.
Practical, workshop‑based learning: Apply techniques immediately to real projects.
Expert tutors: Learn from practising project managers with years of industry experience.
Career progression: Gain a strong foundation for further CPD or qualifications such as PRINCE2.
Local delivery: Conveniently located at CCW’s Cardiff training centre, 5–7 Museum Place, CF10 3BD.

What You’ll Learn
By the end of the course, you will understand:

Project initiation and planning: Setting objectives, scope, and timelines.
Cost monitoring and reporting: Keeping projects on budget.
Risk management: Identifying and mitigating challenges.
Execution and control: Managing tasks and resources effectively.
Communication and stakeholder management: Building strong project relationships.
Project closure and lessons learned: Reviewing outcomes for continuous improvement.

Course Details

Duration: 1 full day (09:30 – 16:30).
Location: CCW Training Academy, 5-7 Museum Place, Cardiff City Centre, CF10 3BD.
Audience: Ideal for professionals, career changers, and those working alongside project teams.
Format: Tutor‑led presentations, case studies, and interactive workshops.

Benefits of Attending

Gain confidence in managing projects from start to finish.
Learn industry terminology used by project management professionals.
Improve career prospects with recognised training in Cardiff.
Step into further qualifications with a solid foundation in project management principles.

How to Book
Secure your place today by contacting us:

Phone: 029 21 156 603
Email: info@careerchangewales.co.uk

You can check out our other courses -> HERE
You can also keep up with us through our TWITTER and FACEBOOK

Topographical Surveying Training
2026-05-06 - 2026-05-07
Topographical Surveying Training – 2 Day Course in Cardiff
Overview

Our Topographical Surveying Training in Cardiff is a comprehensive three‑day programme designed to give construction professionals, engineers, and early‑career surveyors the practical skills they need to carry out accurate land surveys. Combining classroom learning with hands‑on fieldwork, the course covers everything from levelling operations and survey control methods to the use of modern electronic instruments and GPS technology. You’ll learn how to collect, process, and transfer survey data into CAD‑compatible formats, ensuring you can produce reliable outputs for real‑world projects.
Delivered by experienced tutors with industry expertise, this course is ideal for those looking to build a strong foundation in surveying or refresh their existing knowledge with up‑to‑date techniques. By the end of the programme, you’ll have the confidence to apply surveying principles on site, use tools effectively, and contribute to construction and engineering projects with precision.
Why Choose CCW’s Surveying Training?

Accredited training provider in Cardiff: Trusted across Wales for professional development.
Practical, hands‑on learning: Work directly with surveying instruments and software.
Industry‑relevant skills: Learn techniques used daily by surveyors and engineers.
Expert tutors: Delivered by experienced professionals in construction and surveying.
Career progression: Build a foundation for advanced surveying and CAD courses.

What You’ll Learn

Introduction to land surveying: Principles and terminology.
Levelling operations: Height of collimation, rise and fall methods, and use of Ordnance Survey benchmarks.
Electronic surveying instruments: Practical use of modern tools.
Topographical survey techniques: Collecting and processing field data.
Survey control methods: Three‑point resection, GPS, and digital mapping.
Digital data transfer: Using Leica Geo Office and Topcon tools.
Survey data processing: Converting field data into usable outputs.
AutoCAD applications: Producing 2D and 3D models for design purposes.

Course Details

Duration: 2 days (with additional homework).
Location: CCW Training Academy, Cardiff city centre.
Audience: Construction industry professionals, early‑career surveyors, and engineers.
Format: Tutor presentations, workshops, and case studies.
Extras: Course notes, refreshments, and lunch provided.

Benefits of Attending

Update existing surveying skills with modern techniques.
Gain practical experience on‑site with surveyors and engineers.
Produce CAD‑compatible outputs for professional projects.
Enhance career prospects in construction and engineering.

How to Book
Secure your place today:

Phone: 029 21 156 603
Email: info@careerchangewales.co.uk

Introduction to bid writing
2026-05-08
Introduction to Bid Writing Overview:
This is our Introduction to Bid Writing training course. Bid Writing requires skills and knowledge specific to this subject. Our beginner course will give you the fundamentals to Bid Writing. This introductory course will allow you an understanding to PQQ, ITT and Open Tendering stages. We also have an Intermediate and Advanced course if you feel that what this course covers it too basic for you.
This course will be covering the basics of bid writing, including how to carry out a well structured and robust bid for a tender within any sector. This course is tutor-lead in the Cardiff city centre by an individual with years of experienced bidding within various sectors and at various levels of funding.
Aims and Objectives:
The aim of this course is to provide learners with an introduction to Bid Writing. It will also allow you to understand how to research, prepare, and submit a successful bid document/s.
Bid Writing Course Delivery:
Learners will be introduced to learning experience by working through a generic Bid Writing document covering all the fundamental aspects within a workshop environment.
Duration of Course:
The duration of this course is one-day workshop for beginner’s level.
Learning Outcomes:
Upon completion of the course, individuals will understand the Bid Writing processes and can carry out a well-planned structured approach to submitting a bid document, including providing financial aspects (i.e. providing mini-quotation, pricing, and related matters).
Audience and who is it for?
The course is intended to benefit those individuals seeking to understand the working practices of Bid Writing with or without any prior knowledge of the subject matter.

For those individuals seeking to understand bid writing skills and those starting to work on bid writing.
For having a better understanding with a sound working knowledge of the basic principles, terminology used.
For those interested in the Bid Writing.

CDM 2015 Training
2026-05-11
An understanding of the CDM 2015 Regulation
This is our new CDM 2015 training course. The Construction (Design and Management) Regulations 2015 came into force on 6th April 2015. These changes represent a significant change in the way that health and safety is managed in the construction industry. The key changes that will be covered in our training are:

CDM Coordinator role replaced by a ‘Principal Designer’.
Client duties strengthened.
Client’s “key project advisor” role removed.
Principal Designer and Principal Contractor required for all projects with more than one “trade” Contractor on site.
Construction Phase Plan is required for all projects.
Notification (Threshold).
‘Explicit competence’ requirements removed.
Duties to be applicable to domestic projects.

The Construction (Design and Management) Regulations 2015 places legal duties for those involved in construction projects. These duties will be explained in our training in 6 modules as shown below:

The Role of the Client:
The roles and responsibilities allocated to clients under CDM regulations
Role of the Principal Designer:
Which responsibilities the principle designers have under the CDM regulations
Role of the Designer:
The roles and responsibilities of designers under CDM regulations
Role of the Principal Contractor:
What responsibilities belong to the principal contractor under CDM regulations
Role of the Contractors:
What roles and responsibilities belong to the contractors under CDM regulations
Role of the Workers:
The roles and responsibilities of workers under the CDM regulations

We run our CDM 2015 training in small classes to ensure the highest quality of training possible. We ensure quality by providing the training through a chartered engineer as our tutor.
If you are interested in our CDM 2015 training course, you can contact us either by telephone or by email.

Phone: 029 21 156 603
Email: Info@CareerChangeWales.co.uk
Cost: £175 per candidate
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
