CCW-Training Academy

Microsoft PowerPoint Training
2025-03-20 | 5-7 Museum Place, Cardiff, CF10 3BD, 5-7 Museum Place, Cardiff, CF10 3BD, United Kingdom
Microsoft PowerPoint Training
We run high quality and excellent Microsoft Powerpoint training and Microsoft Powerpoint course. These courses are held in small classes to ensure we can provide the highest quality possible for our candidates.
As a manager, team leader or someone who needs to communicate effectively; you will be expected to present and inform other teams of what you are doing and how certain aspects of your day-to-day are progressing. With MS PowerPoint you can professionally present and inform others of what you are doing and the progress you are making. It is a powerful tool and has revolutionised the way information can be transmitted. It has been greatly used in Education and training to effectively communicate complex subjects with ease. We provide high quality Microsoft PowerPoint Training in Cardiff, South Wales.
Microsoft Powerpoint is the leading presentation software used by organisations around the world for its easy to use user interface and robust design. Since it is used globally, proficiency in this software can be very useful for your career development or as a supplement to your CV. Organisations worldwide will know the power of PowerPoint and the benefits it offers. If you need presentation help then our training can help you as it takes you through how to use Powerpoints many different options, such as animation. Our 1 day intensive training course will prepare and ready you to use it in your work life. Our Microsoft Powerpoint training course is great because it takes you through everything you need to know about the software. Our Microsoft Powerpoint training in Cardiff is based on you and your ability, we have beginners, intermediate and advanced.
Who Should Attend
Anyone who is in a position where you may be required to present or train learners; particularly those who wish to know how to use Microsoft Powerpoint. There are no prerequisites for this course but users will need to have some knowledge of operating systems and general computer use.
Microsoft Powerpoint Course Content
This course will cover the following:

Navigating a Presentation – Both when presenting and when designing a presentation.
Editing Text – How to use effects and styles to improve the look of your presentation
Working with a Table – How to arrange information into tables to display useful information
Changing PowerPoint’s Default Options – Creating presentation templates and styles for your company image
Applying a Custom Animation Effect – How to use animations to emphasise points and how not to overdo it.

Powerpoint Training Learning Outcomes
By the end of the course learners will be able to:

Edit their presentations with a professional look
Create their own animation effects
Work effectively on Microsoft PowerPoint
Be able to manage their slides
Import Charts and data from other MS office applications

Lean Six Sigma Yellow Belt Training Course
2025-03-24 - 2025-03-25, 2025-04-28 - 2025-04-29, 2025-05-12 - 2025-05-13
Lean Six Sigma Yellow Belt Training Course
Lean Six Sigma Yellow Belt Training Course – Our Lean Six Sigma Yellow Belt course covers the foundational concepts and tools of Lean Six Sigma methodologies.
Who is it for?
The Lean Six Sigma Yellow Belt Training Course is designed for individuals who want to deepen their understanding of process improvement methodologies. It is suitable for professionals, team members, and employees who work within an organization and want to contribute to process optimisation. The Yellow Belt training covers essential concepts such as process mapping, data collection, root cause analysis, and basic statistical tools. Whether you are directly involved in process improvement projects or simply interested in building foundational knowledge, this course provides valuable insights.
Below are the learning outcomes for our Lean Six Sigma Yellow Belt training:
The learning outcomes for such a course generally include:

Understanding Lean Six Sigma Fundamentals

Introduction to Lean Six Sigma Yellow Belt Training:

Comprehend the history, principles, and goals of Lean Six Sigma.
Understand the DMAIC (Define, Measure, Analyse, Improve, Control) methodology.

Roles and Responsibilities:
Identify the roles and responsibilities of Yellow Belts, Green Belts, Black Belts, and other team members within Lean Six Sigma projects.
Lean Principles
Lean Tools and Techniques:

Learn key Lean tools such as 5S, Value Stream Mapping, Kaizen, and Waste Identification (Muda)
Understand how to apply Lean principles to identify and eliminate waste in processes
Six Sigma Principles

Six Sigma Tools and Techniques:

Gain knowledge of basic Six Sigma concepts such as Variation, Process Capability, and
Critical to Quality (CTQ).
Learn to use basic Six Sigma tools such as Pareto Charts, cause, and effect diagrams (Fishbone), and Control Charts.

Process Improvement
DMAIC Phases:

Define: Understand problem definition, project charters, and the importance of customer requirements.
Measure: Learn the basics of data collection, measurement techniques, and descriptive statistics.
Analyse: Understand root cause analysis and basic hypothesis testing.
Improve: Learn about solution generation and basic improvement strategies.
Control: Understand control plans, monitoring techniques, and the importance of sustaining improvements.

Practical Application
Project Participation:

Gain experience in participating in Lean Six Sigma projects.
Learn to assist in data collection and analysis.
Understand how to support Green and Black Belts in project execution.

Soft Skills
Teamwork and Communication:

Develop skills for effective communication and teamwork within Lean Six Sigma projects.
Understand the importance of stakeholder engagement and management.

Problem-Solving
Problem-Solving Techniques:

Learn and apply basic problem-solving techniques within the context of Lean Six Sigma.
Develop the ability to identify problems, analyse root causes, and propose solutions.
Certification Preparation

Certification Readiness:

Prepare for the Lean Six Sigma Yellow Belt certification examination by reviewing key concepts, tools, and techniques.
Understand the certification process and requirements.

By the end of the Lean Six Sigma Yellow Belt course, participants should be well-equipped with the fundamental knowledge and skills to contribute effectively to process improvement initiatives within their organisations.

Confirmed: Day 2 Train the Trainer Course – ILM Recognised Programme
2025-03-25
Train the Trainer Course – ILM Recognised Programme
Train the Trainer Course – ILM Recognised Programme (Theoretical & Practical skills)
This Train the Trainer is a bespoke programme designed for new and practicing trainers to evaluate their teaching styles, methodologies and innovation. This course is useful for learners to receive an ILM Recognised Programme to enhance their CPD (Continuous Professional Development).
This is a unique ‘Train the Trainer – Theoretical & Practical training sessions’ that is truly different and incredibly useful for trainers. The course has been designed with all of our experience, skill, innovative excellence and imagination to provide a course that will liberate trainers from their fears and empower them to use their most potent developmental weapon … themselves.
This Train the Trainer course redefines the trainer‘s role. You will agree that a facilitator works with people, using imagination, flexibility, persuasion, passion and a shared sense of ‘higher self’. This Train the Trainer course enables all of the delegates to have the confidence and skill to become facilitators. We will encourage them to leave their egos behind and feel empowered and excited by the experience. This is not just a course for experienced trainers. People with little or no experience will benefit from a course that takes the fear out of training, replacing it with passion for teaching.
Who Should Attend
This course is designed for anyone who would like to become a teacher, tutor or for those who want to do public speaking. You don’t need any previous experience to take this course. Anyone in a position where they need to teach, instruct or plan training will benefit from this course.
Train the Trainer Course Content
Day 1

The prime concept of development – it is not about me; it is about them and their needs and objectives. Fear is irrelevant, as there is no chance of failure
Taking ego out of the training room – replacing it with strength, empathy, a shared feeling of ‘service’ and a concept of the ‘higher self’ when developing people
How to use your imagination and originality – Get the most out of the messages and your delegates
What is the key to learning when you train delegates? – The experience, strengths and ingenuity of delegates. We highlight this to your trainers so they too, get the best results out of their training
A new look at useful ‘props’ – visual aids, materials, exercises, energisers, ice breakers and role play in the training environment

Day 2

Prepare and deliver a 15 minutes training/presentation (on a specific chosen topic) to a small group of learners
Take part in a peer review and to be reviewed by the peers
Training and support on using computer, zoom, teams for the training (such as; connecting, settings, trouble shooting of IT compatibility challenges)
Receive a constructive tutor review
Lesson learnt and summary

Learning Outcomes
By the end of the course learners will be able to:

Inspire and motivate a self-actualised group of imaginative, inspired and motivational trainers with the confidence and skills to train and develop your people
Develop a limitless number of fresh ideas to use when on training courses in your or any organisation

AAT Exam Date
2025-03-26, 2025-04-09, 2025-04-15
On this day we will have an AAT exam date. You can contact us to book. We host all exams on the same day, whether Level 1 or Level 4.

ILM Level 5 Leadership and Management
2025-03-26 - 2025-03-28
ILM Level 5 Leadership and Management
Course Overview
This ILM Level 5 Leadership and Management qualification is suitable for anyone in a management or supervisory position. This course follows on from the ILM Level 4, while it may be useful to have completed the Level 4 it is not necessary. The ILM Level 5 Leadership and Management is an excellent, world-renowned qualification which has a variety of modules to suit the course to your job role. Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. As a manager you have the power to enable people, allowing them to better themselves and those around them.
Course Duration
This ILM Level 5 leadership and management course takes up to 1 month to be completed, there are 3 days training, 1 day optional assignment tutorial and then you have 1 month from the last training day to submit and pass the assignments.
ILM Level 5 Leadership and Management Course Outcome
You will receive an ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
Assessments
There is 1 assignment to be written per module. For the Level 5 Award that is 2 assignments, around 2,500 words.
ILM Level 5 Course Content
The course content will depend on the modules sat, some examples of the modules we run are:

Developing Individuals in the Workplace
Managing a Healthy and Safe Environment
Managing Problems by Making Effective Decisions
Managing Improvement
Leading Innovation and Change
Managing Customer Relations
Managing Project in the Organisation
Managing Risk in the Workplace

MS Word Beginner Training
2025-03-27, 2025-04-16, 2025-05-08
Microsoft Word Training
Our Microsoft Word course, and Microsoft word training is an excellent and high quality training around the widely used Microsoft Word software. Familiarity with word is a requirement for every individual either in education, in the workplace or otherwise. It is the most commonly use MS office application in organisations across sectors and industries. It enables user to produce high quality documents for a variety of purposes and requirements. It can be used to complete mail merges and other postal communication documents, create forms and documents for other to complete, create template documents to help improve efficiency of individuals and much more. We provide high quality Microsoft Word Training that will bring you up to a working standard.
Microsoft Word is a word processing programme that all individuals within an organisation will be required to use on a daily basis in their work life. It is one of the most utilised and required proficiencies that employees looking for employment in an office environment require. Word is about more than typing, it is a matter of utilising the available tools to improve on the quality and content of your documents.
Computers are used in most jobs. The likelihood is high that you and your team will need to know how to use Microsoft Word. Our Microsoft Word training course will take you through the basics of the word processor and give you insight into different features such as keyboard commands, formatting and fundamentals. Our Microsoft Word training can be bespoke to your ability, we run training for beginners, intermediate and advanced users.
Who Should Attend
The training is both relevant and required by anyone who wishes to find work in an office environment. Everyone, from administration to directors will require to know how use MS word to some degree. You will also greatly benefit if you intend to go into further education.
Microsoft Word Training Course Content
This course will cover the following:

The Fundamentals – Working with and Editing Text
Document Basics – Formatting Characters and Paragraphs
Formatting the Page – Working with Themes and Styles
Working with Mailings – Mail merging and other useful tools
Working with Outlines, Long Documents and References – Using reference tools and good practises
Creating and Working with Templates – Improving productivity with templates

Learning Outcomes
By the end of the course learners will be able to:

Confidently use word to create and publish documents
Create high quality, professional documents
Complete Mail merges and other related tasks
Utilise all of Words functions to improve the quality of your documents

Microsoft Word Training Format
The course comes at 3 levels; Beginner, Intermediate and Advanced. The beginner’s level is an introduction only. The course duration depends on the level of study but will take 1 day per level.
Our Microsoft Word training Cardiff is a 1 day intensive course

Intermediate AutoCAD Training
2025-03-31 - 2025-04-01
Intermediate AutoCAD Training
Intermediate AutoCAD Training. Offsite Training: We are able to offer training at your premises subject to a minimum number of candidates. We can also offer bespoke training to your line of business at all levels. If interested please contact us at Info@CareerChangeWales.co.uk or call 029 21 156 603, and we will be able to give you a very competitive rate.
This intermediate AutoCAD training course is designed for the experienced AutoCAD® user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD. This intermediate-level course continues to build on the basic concepts of the AutoCAD Essentials course.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This intermediate AutoCAD training course has been created for users with experience in using AutoCAD but who want to improve on their abilities. This course goes well with the beginner course.
Course Content (Intermediate AutoCAD Training)
This course will cover the following:

Extended Object visibility control
Working with multiple documents
Utility Commands
Creating Layouts & Plotting
Advanced Layouts
Block creation and management

Learning Outcomes
By the end of the course learner will be able to:

Create Custom Workspaces
Create Parametric Drawings
Use external References
Annotate Styles
Create advanced Layouts

Topographical Surveying
2025-03-31 - 2025-04-02
Topographical Surveying Training Cardiff Module 1
This Topographical Surveying Training Cardiff has been developed to provide a general overview of basic land surveying and measurement techniques using manual and electronic equipment, transfer of field data to digital terrain modelling software and to produce 2 or 3 dimensional survey output files for computer aided design (CAD).
Course Aims:
The course will give the candidate a brief insight and understanding of surveying principles and equipment.
Candidates will gain practical experience in the use of manual and electronic equipment to successfully carry out levelling surveys and topographical surveys of project sites, and to digitally transfer the topographical field data to Land Surveying Software to produce a 3 dimensional model of the site and output ACAD compatible files for design purposes.
Course Outline:
1. Introduction to land surveying
2. Levelling operations: a) Height of collimation method; b) Rise and fall method; c) Use of ordnance survey bench marks
3. Use of electronic surveying instruments.
4. Undertaking a topographical survey.
5. Establishment of survey control: a) Three point resection; b) Using digital Ordnance survey maps; c) Using GPS
6. Digital data transfer from survey instruments: a) Leica geo office tools; b) Topcon tools
7. Survey data processing
8. Use of AutoCAD in surveying
Delivery Methodology:

Presentation by tutor
Workshop and case study
Feedback activity

Benefits Perceived by attendees:

Maintain existing and updating surveying skills
Gain practical experience in Land Surveying, on-site working with surveyors and engineers

Intended for:
Construction industry professionals who wish to update their existing surveying skills or who are in the early part of their careers and who wish to gain useful practical experience in land surveying.
Course Duration: 3 Days

Microsoft Project Beginner and Intermediate
2025-04-01 - 2025-04-02
Microsoft Project Training
We provide 2 days of Microsoft Project training Cardiff and Microsoft Project course. The training is to a high quality due to the small numbers of candidates we run the classes in. We provide the training at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD
Day 1 – Introduction to Microsoft Project
Day 2 – Intermediate Level – Practical Application (Optional)
Project management is an essential skill for so many managers and leaders in various sectors of work. Being a skilled project manager can mean the difference between a project running to schedule and running over on cost, time and resources. When projects run over it costs organisations thousands of pounds and risks their reputation as a project managing organisation. By training your staff to better manage projects we can understand how and what to prepare for whilst managing resources simultaneously and identifying where any why the project has run over.
MS projects is Microsoft’s answer to contemporary project management tools. It has been designed to assist project managers to plan, assign resources and track project progress towards completions. It has become one of the most popular and the fastest growing project management tool available on the market. In addition to these features MS Projects can be used to track project related aspects. More recent features to be added include ‘inactive tasks’ that allow for ‘what if’ analysis, synchronisation of project aspects over sharepoint and for multiple projects to share a pool of resources. This Microsoft Project training Cardiff has been designed to assist individuals with minimal or no experience in Microsoft project on the correct use of these functions and for individuals with some experience but whom are unfamiliar with more advanced functions of MS Projects.
Who Should Attend
Anyone with experience with project management, in a position that requires regular use of MS projects or individuals who possess no formal qualifications in project management. This Microsoft Project training Cardiff course has been designed for individuals with little to no experience with Microsoft Project
Course Content for Microsoft Project Training Cardiff
This course will cover the following :

(Introduction Course)
(Intermediate Course)

Project Planning
Resourcing a Project

Customising MS Project
Baselining

Scheduling MS Project
Project Costs and Control

Task Entry
Resource Overallocation

Linking Tasks
Critical Path

Constraints and Lag
Reporting, Master and Subprojects

Printing
Resource Pool

Learning Outcomes for Microsoft Project Training
By the end of the course learners will be able to:

Create and manage projects using Microsoft Project
Use resources efficiently to greatly improve the projects running
Adjust projects of a project e.g more resources, less hours.
schedule tasks to individuals or positions

Microsoft Project Course Format
This Microsoft Project Training Cardiff comes in 2 levels, an introductory level and an intermediate level. The Introduction level is a 1 day and you have the option of doing the intermediate course as well which is also a 1 day course.

Lean Six Sigma Training – White Belt Course
2025-04-03, 2025-05-09
Lean Six Sigma Training – White Belt Course
The Lean Six Sigma Training, White Belt course is designed to provide a basic understanding of Lean Six Sigma methodologies, introducing participants to key concepts and principles.
Who is this course for?
The Lean Six Sigma White Belt Course is designed for individuals who want to enhance their understanding of process improvement methodologies. It is an excellent starting point for anyone interested in Lean Six Sigma principles and tools. Whether you are a professional seeking to optimise processes within your organization or an individual looking to build foundational knowledge, this course provides valuable insights into process mapping, waste reduction, 5S organization, visual management, and mistake-proofing techniques.
Below are the typical learning outcomes for a Lean Six Sigma White Belt course:
Understanding Lean Six Sigma Fundamentals
Introduction to Lean Six Sigma:

Understand the basics of Lean and Six Sigma methodologies.
Learn about the history, principles, and objectives of Lean Six Sigma.

Key Concepts and Terminology:

Familiarise with essential Lean Six Sigma terminology and concepts such as waste
(Muda), variation, and continuous improvement.
Understand the significance of quality and process eƯiciency.
Lean Principles

Lean Basics:

Understand the fundamental principles of Lean, including the focus on value and the elimination of waste.
Learn about the eight types of waste and how they impact processes.

Six Sigma Principles
Six Sigma Basics:

Gain a basic understanding of Six Sigma principles and the importance of reducing process variation.
Learn about the DMAIC (Define, Measure, Analyse, Improve, Control) framework and its application in process improvement.
Process Improvement Awareness

Process Improvement Introduction:

Recognise the importance of process improvement and its benefits for organizations.
Understand the role of data in making informed decisions and driving improvements.

Roles and Responsibilities
Roles in Lean Six Sigma:

Identify the different roles within a Lean Six Sigma project team, including White Belts,
Yellow Belts, Green Belts, and Black Belts.
Understand the contribution of White Belts in supporting Lean Six Sigma initiatives.
Basic Tools and Techniques

Introduction to Basic Tools:

Learn about simple Lean Six Sigma tools such as 5S (Sort, Set-in order, Shine, Standardise, Sustain and basic data collection techniques).
Understand the purpose and application of these tools in process improvement efforts.
Organisational Impact

Benefits of Lean Six Sigma:

Recognise how Lean Six Sigma can drive organizational improvements, enhance quality, and increase efficiency
Understand the impact of Lean Six Sigma on customer satisfaction and business performance
Certification Preparation

Certification Awareness:

Prepare for the Lean Six Sigma White Belt certification by reviewing key concepts and understanding the certification process.
Gain awareness of the opportunities for further Lean Six Sigma training and certification (e.g., Yellow Belt, Green Belt, Black Belt).

By the end of the Lean Six Sigma White Belt course, participants should have a foundational understanding of Lean Six Sigma principles, be familiar with basic tools and concepts, and be prepared to support Lean Six Sigma projects within their organisation.

Customer Service Training Essentials
2025-04-04
Customer Service Training Essentials
Customer service training is essential to the growth of any business that works with customers, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening, call reviews and customer reviews, sensitivity, emotional intelligence and more!
Our course will also cover the theories and the “why?” of customer service. You will learn important aspects of how to deal with problems that arise from customers, as well as how to follow a call book. Our customer service training is for both front of house and call staff.
Training outcomes
Learn how to become the best representative of your organisation, whether you take phone calls in a call centre, or whether you’re front of house staff. You will learn how to deal with difficult situations, gain emotional intelligence and know how to use this to solve problems. You will understand how to use active listening to your advantage and give the best impression of your organisation.
Who should attend
This course is for anyone who deals with customers, whether that is over the phone or face to face. If you feel you need confidence and possibly knowledge of the theories and “how’s” of customer service, then this course is built for you.
Customer service training content
This course covers:

What is customer service?
Why is customer service important for the individuals and the organisation?
An understanding of reflective and active listening
How to understand the products you have and how to sell, solve problems around these
Understand a call review and why it’s important
Emotional intelligence and how to use this to your organisations advantage
Understand a product breakdown
How to use basic problem-solving skills
What are the differences of face to face and call customer service?

General Information
There are no hidden costs for training. All our training includes; refreshments, training material, registration, coaching, evaluation, and all other related costs.

ILM Level 3 Award in Leadership and Management
2025-04-07 - 2025-04-09, 2025-05-05 - 2025-05-07
ILM Level 3 Award in Leadership and Management
About CCW-Training Academy
CCW Training Academy (CCW), located in Cardiff, South Wales, is an innovative training provider specialising in leadership, management, ICT, and Health & Safety training, including the design and delivery of bespoke training programmes. Our aim is to help and support micro businesses and SMEs in upskilling or reskilling, with a focus on supporting professionals across various industry sectors. We are known for our passion, creativity, and excellence. The academy is an accredited ILM centre, AAT exam centre, CIHT, and ihasco approved training provider and test centre in Wales, dedicated to full customer satisfaction and flexibility to meet client needs.
We specialise in designing bespoke training and accredited programmes via the Institute of Leadership and Management (i-l-m). These include personal development training courses tailored to individual needs with a focus on delivering results. We are focused on our clients’ needs and we only deliver training in small groups up to a maximum of 10 candidates per cohort guaranteeing that we offer quality training. Candidates enrolled on our management courses will receive a free 1-day mentoring and coaching support from our professional team (if required).
What can we offer?
Our Institute of Leadership and Management training modules are new and innovative programmes. These management programmes have been designed to reflect the present economic climate and enable candidates to complete our ‘fast-track’ programme. Our training modules consist of blended learning (face to face, online, Zoom and 1-2-1 support for completion of assignments). All training materials will be provided, including the use of our training platform. Assignment support is provided through a 1-2-1 basis via Zoom/face to face, as well as through emails and phone calls if required.
Our Capabilities
The Level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people though; organisational change, budget cuts or for personal development.
ILM Level 3 Course Modules
To complete and achieve a Level 3 Award in Leadership and Management, you will need to complete the training programme and submit assignments for a minimum of 2 modules chosen from below from our most popular topics:

Module 1: Understanding Leadership
Module 2: Solving Problems and Making Decisions
Module 3: Understanding Recruitment and Selection of New Staff
Module 4: Understanding Training and Coaching in the Workplace
Module 5: Managing Workplace Projects
Module 6: Understanding Health and Safety in the Workplace
Module 7: Understanding Marketing for Managers
Module 8: Understanding Sustainability and Environmental Issues
Module 9: Understanding Conflict Management in the Workplace
Module 10: Understand How to Lead Effective Meetings

Assignments
You should plan to spend approximately 7 hours researching your workplace context, preparing for and writing or presenting the outcomes of each assignment for assessment for the ILM Level 3. The ‘nominal’ word count for each assignment is 1000 words: the suggested range is between 800 and 1200 words per assignment.

Microsoft Excel Training
2025-04-10
Who Should Attend Excel Courses
Any office based worker who is likely to use Excel, or simply anyone who would like the knowledge of how it works. There are no prerequisites for this course but learners will greatly benefit from some knowledge of computers and understanding of how operating systems can be used.
Microsoft Excel Courses Content
This Excel Course will cover the following:

Managing Cells in Excel – Insert, remove, manage and maintain spreadsheets
Creating Charts – Using the graph tool to create visual representations of data
Using/Creating Templates – creating templates for others to use
Using different forms/sheets – using multiple excel sheets
Creating/Using Macros – using formulas and macros to calculate data
And much more…

Learning Outcomes
By the end of the course learners will be able to:

Create their own Macros
Use different charts for different types of data
Create templates for other users
Use many of Excels tools and functions to improve the quality of you work.
Use functions to create complex formulas.

Course Format
This Microsoft Excel training can be delivered as a 1 or 2 day course.
There are no hidden costs for training. All of our training includes; onsite parking, refreshments, training material, registration and all other related costs.
If you would like any additional information about this course then please contact us on 02921156603 or email Admin@CareerChangeWales.co.uk

Beginner AutoCAD Course
2025-04-10 - 2025-04-11
Beginner AutoCAD Course
This beginner AutoCAD course focuses on the basic features, commands, and techniques for creating, editing, and printing drawings with AutoCAD 2019®. Using hands-on exercises, students explore how to create 1 Dimension production drawings.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This beginner AutoCAD course is created for anyone looking to get in to AutoCAD but hasn’t used it before, or for anyone looking for a refresher course.
Course Content
This course will cover the following:

Using the properties Palette
Using Line types
Using inquiry commands
Altering Objects
Trimming and extending objects to defined boundaries
Creating parallel and offset geometry
Joining objects
Inputting Data
Creating basic objects
Using Polar tracking and Polar Snap

Learning Outcomes
By the end of the course learner will be able to:

Understand the different tabs
Create Basic Drawings
Manipulate objects
Draw inquiry commands
Draw Organisation commands

Course Format (Beginner AutoCAD Course)
This beginner AutoCAD course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.

Crisis Management Training
2025-04-14, 2025-05-01
Crisis Management Training
Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents

The definition and understanding crisis management
Risk assessments and identification
Crisis communication strategies
Crisis response planning
Psychological first aid
Legal and ethical decision making in crisis management
Post crisis evaluation and continuous development

Learning Outcomes

Understand what crisis management is, and how to conduct it
Understand how to conduct a risk assessment and identify a crisis
What crisis communication strategies are useful for your organisation
How to conduct a crisis management response plan
Understand what psychological first aid is
Recognise the legal and ethical considerations of crisis management
How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.

Train the Trainer Course – ILM Recognised Programme
2025-04-17 - 2025-04-18

ILM Level 5 Leadership and Management
2025-04-21 - 2025-04-23
ILM Level 5 Leadership and Management
Course Overview
This ILM Level 5 Leadership and Management qualification is suitable for anyone in a management or supervisory position. This course follows on from the ILM Level 4, while it may be useful to have completed the Level 4 it is not necessary. The ILM Level 5 Leadership and Management is an excellent, world-renowned qualification which has a variety of modules to suit the course to your job role. Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. As a manager you have the power to enable people, allowing them to better themselves and those around them.
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Course Duration
This ILM Level 5 leadership and management course takes up to 1 month to be completed, there are 3 days training, 1 day optional assignment tutorial and then you have 1 month from the last training day to submit and pass the assignments.
ILM Level 5 Leadership and Management Course Outcome
You will receive an ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
Assessments
There is 1 assignment to be written per module. For the Level 5 Award that is 2 assignments, around 2,500 words.
ILM Level 5 Course Content
The course content will depend on the modules sat, some examples of the modules we run are:

Developing Individuals in the Workplace
Managing a Healthy and Safe Environment
Managing Problems by Making Effective Decisions
Managing Improvement
Leading Innovation and Change
Managing Customer Relations
Managing Project in the Organisation
Managing Risk in the Workplace

Lone Worker Training and Workshop
2025-04-24
Lone Worker Training and Workshop
Here you can find our lone worker training and workshop. This is a half day workshop, half day revision and assessment course.
“Empowering your team with a bespoke safety training”
Our Lone Worker training course is specifically designed to protect employees by addressing the unique challenges and risks they may face in their day-to-day roles. This comprehensive programme includes a half-day, face-to-face workshop and/or followed by a half-day of revision and assessment, ensuring participants gain both a solid understanding and practical application of the training material.
Empower your employees with the knowledge and tools to prioritise their safety, build confidence, and contribute to a safer working environment.
Why choose our training?

Tailored approach – We carry out a detailed needs analysis to create a course bespoke to your workplace, aligning the content with your employees’ risk profiles.
Interactive and practical sessions – Our engaging workshops are thought-provoking and designed to promote knowledge retention and behavioural change. Participants benefit from group activities, peer-to-peer learning, and real-world applications, creating an immersive and effective training experience.
Experienced trainers – Our trainers bring extensive expertise to deliver content that is relevant, relatable, and impactful, ensuring your team feels empowered and prepared.

Course highlights:

Legal knowledge – Provide your team with a clear understanding of the laws and responsibilities related to lone working for both employers and employees.
Personal safety – Learn about risk assessments, best practices for home visits, tips for safe travel, and the implementation of effective tracing systems.
Certification and resources – Participants will receive an attendance certificate and an accredited certificate from an approved UK awarding body.

Ideal for your team members

This course is ideal for staff needing a foundational understanding of personal safety in lone working scenarios, particularly those less likely to encounter conflict situations. The workshops are structured to encourage active participation and peer learning, enhancing both individual insights and workplace safety overall.

Key topics covered:

Lone working – an introduction along with the applicable legal framework
Risk assessments – comprehensive strategies for identifying and mitigating workplace risks
Tracing systems – ensuring employees remain traceable in emergency situations
Home visits – best practices for maintaining personal safety during off-site engagements
Travel safety – essential guidance for staying secure across different modes of transport

Contact us for more info through 029 21 156 603 or email info@careerchangewales.co.uk

Intermediate AutoCAD Training
2025-04-24 - 2025-04-25
Intermediate AutoCAD Training
This intermediate AutoCAD training course is designed for the experienced AutoCAD® user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD. This intermediate-level course continues to build on the basic concepts of the AutoCAD Essentials course.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This intermediate AutoCAD training course has been created for users with experience in using AutoCAD but who want to improve on their abilities. This course goes well with the beginner course.
Course Content (Intermediate AutoCAD Training)
This course will cover the following:

Extended Object visibility control
Working with multiple documents
Utility Commands
Creating Layouts & Plotting
Advanced Layouts
Block creation and management

Learning Outcomes
By the end of the course learner will be able to:

Create Custom Workspaces
Create Parametric Drawings
Use external References
Annotate Styles
Create advanced Layouts

Course Format
This intermediate AutoCAD training course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.

PRACTICAL PROJECT MANAGEMENT TRAINING
2025-04-30
PRACTICAL PROJECT MANAGEMENT TRAINING
Practical Project Management Training Overview:
This new practical project management course aims to provide an overall awareness of the many aspects of project management. Successful project management relies on the application of sound principles, practice, methodology, techniques, and, above all, people. It is specifically designed for individuals who want a quick but comprehensive insight into the fundamental aspects of project management without undergoing lengthy, in-depth formal qualification-oriented training. This training course has been designed and will be delivered by a very experience practicing project manager and project director.
Project management is a skill in itself, this course will provide you with the valuable techniques to become a productive and high quality project manager.
Aims and objectives:
The primary aim of this practical project management training course is to provide learners with an understanding of project management and how projects differ from normal “Business as Usual” activities. The course introduces practical key principles of project management and provides an overview of techniques/tools that help deliver projects on time and within budget, while meeting quality and performance criteria. By understanding these techniques, learners can adopt a structured practical approach to managing projects across various industries and business sectors.
Course strategy:
The course features experienced tutor-led presentations/workshop linked to a predetermined case studies. Students actively participate in their learning experience by working through a generic project management process during workshops. The focus is on covering all fundamental aspects of project management within a workshop environment.
Duration of Course:
This course is scheduled for one full day.
Intended Audience:

Introduction to Project Management
Project Initiation, Planning, Cost Monitoring, and Reporting
Risk Management
Project Execution and Control
Communication and Stakeholder Management
Project Closure and Lessons Learned
Tools and Techniques
Case Studies, Good Practices, and Practical Exercises

Learning outcomes:
Upon completing the course, individuals will have learned the basics of the project management process and the benefits of a structured approach to project management. They will also become familiar with the general terminology used by the project management community.
For students considering a career in project management, this course provides essential knowledge as a stepping stone toward more formal project management training and qualifications. Even for those working on the periphery of projects or not pursuing a project management career, it offers a solid understanding of basic principles and terminology used by project management professionals.

AAT Exam Date
2025-05-02
On this day we will have an AAT exam date. You can contact us to book. We host all exams on the same day, whether Level 1 or Level 4. a
