CCW-Training Academy

Setting Out Training
2025-09-01 - 2025-09-03 | 5-7 Museum Place, Cardiff, CF10 3BD, 5-7 Museum Place, Cardiff, CF10 3BD, United Kingdom
Setting Out Training Cardiff
This Setting Out Training Cardiff course has been developed to provide a general overview of basic setting out techniques using manual and electronic equipment related to the transfer of design information to produce data for setting out on site.
Course Aims:
The course will give the candidate a brief insight and understanding of setting out principles and equipment. Candidates will gain practical experiences in the use of manuals and electronic equipment to successfully implement co-ordinated setting out position of points, profiles and batter rails. These will also include on-site calculations and the installation of ‘profiles’ and ‘batter rails’ for trench work, earthwork and road construction.
Course Outline
1. Introduction to setting out
2. Conversion of design information to setting out data
3. Calculation of polar rectangular and grid co-ordinates
4. Levelling operations used in set finished levels
5. Setting out by co-ordinates using electronic survey equipment
6. Setting out by angle and horizontal distance
7. Setting out and installing profile boards and batter rails
8. Survey checks and as-built drawings using digital information
Delivery Methodology:

Presentation by tutor, case study and examples
Practical site setting out (on-site) using EDM – Total Station
Revision and feedback activity

Benefits Perceived by attendees:

Maintain and updating existing skills
Gain practical setting out experience on site with practicing surveyor/engineer

Testimonials
“I completed a training course in Surveying and Setting-Out. The facilities were good and the training was excellent and able to be tailored to my specific needs. Very well informed, tutor used good written and practical aids. They come highly recommended A+++” – Andy Cole
Intended for:
Construction industry professionals who wish to update their existing setting out skills or who are in the early part of their careers and who wish to gain useful practical experience in setting out for construction purposes.
Course Duration: 3 Days
Homework : 3 Day

Lone Worker Training and Workshop
2025-08-22
Lone Worker Training and Workshop
Here you can find our lone worker training and workshop. This is a half day workshop, half day revision and assessment course.
“Empowering your team with a bespoke safety training”
Our Lone Worker training course is specifically designed to protect employees by addressing the unique challenges and risks they may face in their day-to-day roles. This comprehensive programme includes a half-day, face-to-face workshop and/or followed by a half-day of revision and assessment, ensuring participants gain both a solid understanding and practical application of the training material.
Empower your employees with the knowledge and tools to prioritise their safety, build confidence, and contribute to a safer working environment.
Why choose our training?

Tailored approach – We carry out a detailed needs analysis to create a course bespoke to your workplace, aligning the content with your employees’ risk profiles.
Interactive and practical sessions – Our engaging workshops are thought-provoking and designed to promote knowledge retention and behavioural change. Participants benefit from group activities, peer-to-peer learning, and real-world applications, creating an immersive and effective training experience.
Experienced trainers – Our trainers bring extensive expertise to deliver content that is relevant, relatable, and impactful, ensuring your team feels empowered and prepared.

Course highlights:

Legal knowledge – Provide your team with a clear understanding of the laws and responsibilities related to lone working for both employers and employees.
Personal safety – Learn about risk assessments, best practices for home visits, tips for safe travel, and the implementation of effective tracing systems.
Certification and resources – Participants will receive an attendance certificate and an accredited certificate from an approved UK awarding body.

Ideal for your team members

This course is ideal for staff needing a foundational understanding of personal safety in lone working scenarios, particularly those less likely to encounter conflict situations. The workshops are structured to encourage active participation and peer learning, enhancing both individual insights and workplace safety overall.

Key topics covered:

Lone working – an introduction along with the applicable legal framework
Risk assessments – comprehensive strategies for identifying and mitigating workplace risks
Tracing systems – ensuring employees remain traceable in emergency situations
Home visits – best practices for maintaining personal safety during off-site engagements
Travel safety – essential guidance for staying secure across different modes of transport

Contact us for more info through 029 21 156 603 or email info@careerchangewales.co.uk

Taith Programme Pathway 1: 18-25 and 26+ Projects
2025-08-01 - 2025-08-31

AAT Exam Date
2025-07-31, 2025-07-15, 2025-07-01, 2025-06-19
On this day we will have an AAT exam date. You can contact us to book. We host all exams on the same day, whether Level 1 or Level 4.

Finance for non financial managers
2025-07-30
This finance for managers training course will help you to understand basic financial principals and the documents used in business. You will learn how to interpret the information in these documents, and use this to manage day-to-day business activity. This knowledge will enable you to be more effective in your managerial role and to be more sustainable.
Duration: 1-day short course
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
Finance for Managers Course contents

Understanding the income statement account and statement of financial position
Using information from the income statement account and statement of financial position
Controlling cash
Using budgets to manage business activity
Cost types and cost behaviours
Finance functions and how they intertwine with types of organisations

Learning outcomes
After completing the finance for non-financial managers training programme, you will be able to:

Understand basic financial documents used in business
Interpret the information in these documents, and use it to manage day-to-day business activity
Be more effective in your managerial role
Have more in-depth and meaningful dialogue with your finance team

Contact us for more information or if you would like to sign up:

029 21 156 603
Info@CareerChangeWales.co.uk

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Topographical Surveying
2025-07-29 - 2025-07-31
Topographical Surveying Training Cardiff Module 1
This Topographical Surveying Training Cardiff has been developed to provide a general overview of basic land surveying and measurement techniques using manual and electronic equipment, transfer of field data to digital terrain modelling software and to produce 2 or 3 dimensional survey output files for computer aided design (CAD).
Course Aims:
The course will give the candidate a brief insight and understanding of surveying principles and equipment.
Candidates will gain practical experience in the use of manual and electronic equipment to successfully carry out levelling surveys and topographical surveys of project sites, and to digitally transfer the topographical field data to Land Surveying Software to produce a 3 dimensional model of the site and output ACAD compatible files for design purposes.
Course Outline:
1. Introduction to land surveying.
2. Levelling operations: a) Height of collimation method; b) Rise and fall method; c) Use of ordnance survey bench marks
3. Use of electronic surveying instruments.
4. Undertaking a topographical survey.
5. Establishment of survey control: a) Three point resection; b) Using digital Ordnance survey maps; c) Using GPS
6. Digital data transfer from survey instruments: a) Leica geo office tools; b) Topcon tools
7. Survey data processing
8. Use of AutoCAD in surveying
Delivery Methodology:

Presentation by tutor
Workshop and case study
Feedback activity

Benefits Perceived by attendees:

Maintain existing and updating surveying skills
Gain practical experience in Land Surveying, on-site working with surveyors and engineers

Intended for:
Construction industry professionals who wish to update their existing surveying skills or who are in the early part of their careers and who wish to gain useful practical experience in land surveying.
Course Duration: 3 Days

Microsoft Project Training
2025-07-28 - 2025-07-29
We provide 2 days of Microsoft Project training Cardiff and Microsoft Project course. The training is to a high quality due to the small numbers of candidates we run the classes in. We provide the training at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD
Day 1 – Introduction to Microsoft Project
Day 2 – Intermediate Level – Practical Application (Optional)
Project management is an essential skill for so many managers and leaders in various sectors of work. Being a skilled project manager can mean the difference between a project running to schedule and running over on cost, time and resources. When projects run over it costs organisations thousands of pounds and risks their reputation as a project managing organisation. By training your staff to better manage projects we can understand how and what to prepare for whilst managing resources simultaneously and identifying where any why the project has run over.
MS projects is Microsoft’s answer to contemporary project management tools. It has been designed to assist project managers to plan, assign resources and track project progress towards completions. It has become one of the most popular and the fastest growing project management tool available on the market. In addition to these features MS Projects can be used to track project related aspects. More recent features to be added include ‘inactive tasks’ that allow for ‘what if’ analysis, synchronisation of project aspects over sharepoint and for multiple projects to share a pool of resources. This Microsoft Project training Cardiff has been designed to assist individuals with minimal or no experience in Microsoft project on the correct use of these functions and for individuals with some experience but whom are unfamiliar with more advanced functions of MS Projects.
Who Should Attend
Anyone with experience with project management, in a position that requires regular use of MS projects or individuals who possess no formal qualifications in project management. This Microsoft Project training Cardiff course has been designed for individuals with little to no experience with Microsoft Project
Learning Outcomes for Microsoft Project Training
By the end of the course learners will be able to:

Create and manage projects using Microsoft Project
Use resources efficiently to greatly improve the projects running
Adjust projects of a project e.g more resources, less hours.
schedule tasks to individuals or positions

Microsoft Project Course Format
This Microsoft Project Training Cardiff comes in 2 levels, an introductory level and an intermediate level. The Introduction level is a 1 day and you have the option of doing the intermediate course as well which is also a 1 day course.
There are no hidden costs for training. All of our training includes; on site parking, refreshments, training material, registration and all other related costs.
If you would like any additional information about this course then please contact us on 02921156603 or email Admin@CareerChangeWales.co.uk

Intermediate AutoCAD Training
2025-07-24 - 2025-07-25
Intermediate AutoCAD Training
This intermediate AutoCAD training course is designed for the experienced AutoCAD® user who requires additional training. It incorporates the features, commands, and techniques for becoming more productive when creating, annotating, and printing drawings with AutoCAD. This intermediate-level course continues to build on the basic concepts of the AutoCAD Essentials course.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This intermediate AutoCAD training course has been created for users with experience in using AutoCAD but who want to improve on their abilities. This course goes well with the beginner course.
Course Content (Intermediate AutoCAD Training)
This course will cover the following:

Extended Object visibility control
Working with multiple documents
Utility Commands
Creating Layouts & Plotting
Advanced Layouts
Block creation and management

Learning Outcomes
By the end of the course learner will be able to:

Create Custom Workspaces
Create Parametric Drawings
Use external References
Annotate Styles
Create advanced Layouts

Course Format
This intermediate AutoCAD training course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.

ILM Level 3 in Construction
2025-07-23 - 2025-07-25
ILM Level 3 in Construction Award & Certificate for the Construction Industry

Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. Management is used in every sector but this ILM Level 3 in construction qualification is aimed at the construction industry. This course will give you skills that you can use in any sector as well as a lot of management skills specific to the construction and built environment.

What makes management within the construction industry any different to management in an office environment? In the construction industry you will be required to know a lot more health and safety standards, you will have higher risks than a manager in an office and this will affect the amount of time you put in to risk assessments. This qualification will give you the tools that you need to become a manager within the construction industry.

This ILM Level 3 in construction Award and Certificate in Leadership and Management qualification is an entry level qualification for anyone with management responsibilities but no formal qualification. This qualification is aimed at those within the construction and built environment industries.

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Training Venue: 5-7 Museum Place, Cardiff, CF10 3BD

For training dates, have a look at our calendar – CLICK HERE

Who Should Attend

Anyone in a management or supervisory position within the construction and built environment sector will benefit from this ILM Level in construction 3 Certificate or Award course. This is an entry level qualification but you will need to be in a construction related workplace to complete the assignments. The Certificate can be undertaken to gain the CSCS Gold Card.

Course Content

This course will cover the following:

Leadership and Management Practice for the Construction and Built Environment Sector – This module will help you to develop your management skills specifically in the construction sector. You will learn techniques that can be used within other industries as well as techniques which will be specific to the built environment sector.

Delivery of Site Operations and Logistics – One of the main duties for a manager within the construction industry is being able to understand logistics and use them effectively to ensure the smooth running of site operations. This module will teach you how to deal with logistics on site and how to deliver to specified site operations.

Understanding Commercial Awareness – This module will help a manager within any sector. Every manager will need to be commercially aware and know when a project is not commercially viable, when you might need to bring in more equipment and what to charge or pay for it.

Handling Difficult Situations – A difficult situation can be anything from a disgruntled employee to problems with equipment on site. This module will teach you how to not only deal with the situation but also how to solve it.

Achieving Performance Through People – As a manager your best resources are the people that work for you. You will need to get and develop the best employees to help you to achieve your goals. This module will teach you how to achieve performance using the employees who work for you.

Learning Outcomes

By the end of the course learners will be able to:

Understand the difference between managing and leading

Manage employees and contractors effectively

Deliver projects to the specs that have been specified

Use logistics to their advantage when working on projects

Understand commercial awareness

Solve problems on and off site

Handle difficult situations

Work to deadlines and achieve project success

Course Format

To complete this ILM Level 3 in construction course you will be required to undertake 15 to 36 credits worth of modules for the Certificate and between 2 and 14 credits for the Award. The course will take between 2 days to several weeks to complete depending on the level of study. For the Certificate the training course will be 7 days of training and you will need to complete 5 assignments. For the Award you will need to sit 3 days of training and then complete 2 assignments. You will only receive your ILM qualification once you have completed all the necessary assignments.

Introduction to bid writing for all sectors
2025-07-22, 2025-07-04
Introduction to Bid Writing Overview:
This is our Introduction to Bid Writing training course. Bid Writing requires skills and knowledge specific to this subject. Our beginner course will give you the fundamentals to Bid Writing. This introductory course will allow you an understanding to PQQ, ITT and Open Tendering stages. We also have an Intermediate and Advanced course if you feel that what this course covers it too basic for you.
This course will be covering the basics of bid writing, including how to carry out a well structured and robust bid for a tender within any sector. This course is tutor-lead in the Cardiff city centre by an individual with years of experienced bidding within various sectors and at various levels of funding.
Aims and Objectives:
The aim of this course is to provide learners with an introduction to Bid Writing. It will also allow you to understand how to research, prepare, and submit a successful bid document/s.
Bid Writing Course Delivery:
Learners will be introduced to learning experience by working through a generic Bid Writing document covering all the fundamental aspects within a workshop environment.
Duration of Course:
The duration of this course is one-day workshop for beginner’s level.
Learning Outcomes:
Upon completion of the course, individuals will understand the Bid Writing processes and can carry out a well-planned structured approach to submitting a bid document, including providing financial aspects (i.e. providing mini-quotation, pricing, and related matters).
Audience and who is it for?
The course is intended to benefit those individuals seeking to understand the working practices of Bid Writing with or without any prior knowledge of the subject matter.

For those individuals seeking to understand bid writing skills and those starting to work on bid writing.
For having a better understanding with a sound working knowledge of the basic principles, terminology used.
For those interested in the Bid Writing.

CDM 2015 Training Course
2025-07-22
An understanding of the CDM 2015 Regulation
This is our new CDM 2015 training course. The Construction (Design and Management) Regulations 2015 came into force on 6th April 2015. These changes represent a significant change in the way that health and safety is managed in the construction industry. The key changes that will be covered in our training are:

CDM Coordinator role replaced by a ‘Principal Designer’.
Client duties strengthened.
Client’s “key project advisor” role removed.
Principal Designer and Principal Contractor required for all projects with more than one “trade” Contractor on site.
Construction Phase Plan is required for all projects.
Notification (Threshold).
‘Explicit competence’ requirements removed.
Duties to be applicable to domestic projects.

The Construction (Design and Management) Regulations 2015 places legal duties for those involved in construction projects. These duties will be explained in our training in 6 modules as shown below:

The Role of the Client:
The roles and responsibilities allocated to clients under CDM regulations
Role of the Principal Designer:
Which responsibilities the principle designers have under the CDM regulations
Role of the Designer:
The roles and responsibilities of designers under CDM regulations
Role of the Principal Contractor:
What responsibilities belong to the principal contractor under CDM regulations
Role of the Contractors:
What roles and responsibilities belong to the contractors under CDM regulations
Role of the Workers:
The roles and responsibilities of workers under the CDM regulations

We run our CDM 2015 training in small classes to ensure the highest quality of training possible. We ensure quality by providing the training through a chartered engineer as our tutor.
If you are interested in our CDM 2015 training course, you can contact us either by telephone or by email.

Phone: 029 21 156 603
Email: Info@CareerChangeWales.co.uk
Venue: 5-7 Museum Place, Cardiff. CF10 3BD

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ILM Level 5 Leadership and Management
2025-07-21 - 2025-07-23, 2025-06-23 - 2025-06-25
ILM Level 5 Leadership and Management
Course Overview
This ILM Level 5 Leadership and Management qualification is suitable for anyone in a management or supervisory position. This course follows on from the ILM Level 4, while it may be useful to have completed the Level 4 it is not necessary. The ILM Level 5 Leadership and Management is an excellent, world-renowned qualification which has a variety of modules to suit the course to your job role. Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. As a manager you have the power to enable people, allowing them to better themselves and those around them.
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Course Duration
This ILM Level 5 leadership and management course takes up to 1 month to be completed, there are 3 days training, 1 day optional assignment tutorial and then you have 1 month from the last training day to submit and pass the assignments.
ILM Level 5 Leadership and Management Course Outcome
You will receive an ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
Assessments
There is 1 assignment to be written per module. For the Level 5 Award that is 2 assignments, around 2,500 words.
ILM Level 5 Course Content
The course content will depend on the modules sat, some examples of the modules we run are:

Developing Individuals in the Workplace
Managing a Healthy and Safe Environment
Managing Problems by Making Effective Decisions
Managing Improvement
Leading Innovation and Change
Managing Customer Relations
Managing Project in the Organisation
Managing Risk in the Workplace

PRACTICAL PROJECT MANAGEMENT TRAINING
2025-07-18, 2025-06-30
PRACTICAL PROJECT MANAGEMENT TRAINING
Practical Project Management Training Overview:
This new practical project management course aims to provide an overall awareness of the many aspects of project management. Successful project management relies on the application of sound principles, practice, methodology, techniques, and, above all, people. It is specifically designed for individuals who want a quick but comprehensive insight into the fundamental aspects of project management without undergoing lengthy, in-depth formal qualification-oriented training. This training course has been designed and will be delivered by a very experience practicing project manager and project director.
Project management is a skill in itself, this course will provide you with the valuable techniques to become a productive and high quality project manager.
Aims and objectives:
The primary aim of this practical project management training course is to provide learners with an understanding of project management and how projects differ from normal “Business as Usual” activities. The course introduces practical key principles of project management and provides an overview of techniques/tools that help deliver projects on time and within budget, while meeting quality and performance criteria. By understanding these techniques, learners can adopt a structured practical approach to managing projects across various industries and business sectors.
Course strategy:
The course features experienced tutor-led presentations/workshop linked to a predetermined case studies. Students actively participate in their learning experience by working through a generic project management process during workshops. The focus is on covering all fundamental aspects of project management within a workshop environment.
Duration of Course:
This course is scheduled for one full day.
Intended Audience:

Introduction to Project Management
Project Initiation, Planning, Cost Monitoring, and Reporting
Risk Management
Project Execution and Control
Communication and Stakeholder Management
Project Closure and Lessons Learned
Tools and Techniques
Case Studies, Good Practices, and Practical Exercises

Learning outcomes:
Upon completing the course, individuals will have learned the basics of the project management process and the benefits of a structured approach to project management. They will also become familiar with the general terminology used by the project management community.
For students considering a career in project management, this course provides essential knowledge as a stepping stone toward more formal project management training and qualifications. Even for those working on the periphery of projects or not pursuing a project management career, it offers a solid understanding of basic principles and terminology used by project management professionals.

Crisis Management Training
2025-07-17, 2025-06-27
Crisis Management Training
Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents

The definition and understanding crisis management
Risk assessments and identification
Crisis communication strategies
Crisis response planning
Psychological first aid
Legal and ethical decision making in crisis management
Post crisis evaluation and continuous development

Learning Outcomes

Understand what crisis management is, and how to conduct it
Understand how to conduct a risk assessment and identify a crisis
What crisis communication strategies are useful for your organisation
How to conduct a crisis management response plan
Understand what psychological first aid is
Recognise the legal and ethical considerations of crisis management
How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.

Critical Thinking Training
2025-07-16, 2025-06-20
Critical Thinking Training Course
Every successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems, use your creativity to implement innovative ideas within your organisation.
Who Should Attend
The training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role.
Critical Thinking Training Course Content
This training course will cover the following:

The Rhetorical Triangle – Ethos, Pathos and Logos.
The Practical Application.
Careful Intentional Thinking
Use of Reason or Logic
Judgement About Beliefs
Thoughtful Arguments
Use of Emotion in Critical Thinking
Types of Opinions

Learning Outcomes
By the end of the course learners will be:

Able to communicate with others in sharing ideas effectively
Able to foresee how things will turn out
Able to evaluate issues without bias
Able to solve complex issues/problems
Able to implement practical Critical Thinking skills in practise
Able to build Leadership capabilities

General Information
This is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk

ILM Level Award 2 in Leadership and Team Skills
2025-07-14 - 2025-07-15
Who Should Attend
The Level 2 Award/Certificate, in Leadership and Team Skills is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people through; organisational change, budget cuts or for personal development.
ILM Level 2 Course Content
This course will cover the following:

Leading Your Work Team – Not every leader is a manager but by showing the willing to lead your work team you show that you have good management qualities. By the end of this module you will be able to lead your work team confidently and competently.
Meeting Customer Needs – One of the necessities of marketing and business is to meet your customer needs, this means you need to set and expectation and then reach it. This module will teach you how to meet and exceed your customers needs and wants.
Methods of Communicating in the Workplace – Communication is key to a successful business, if there are communication problems the business will not last long, and this course will teach you the key points to great communication skills
Setting Team Objectives in the Workplace – Every workplace needs objectives to reach for, to make the workplace keep trying harder and to make sure everyone improves. By setting objectives that are reachable, once completed everyone will feel great and you’ll have a much higher morale in the workplace.
Understanding Training and Coaching – Training and coaching are very important aspects of any supervisor or managers job. You need to make sure your staff are the best, and that you mold them into your perfect employee. This module will teach you how to spot what weaknesses your staff have and how to improve them with different training and coaching techniques.
Understanding Leadership – Leadership is a large subject and understanding it is a key point to becoming a great leader. This module will teach you how to lead from the front and how to use that to your advantage no matter what position you hold.
Solving Problems and Making Decisions – Everyone comes across problems but managers tend to come across problems more often than not. This module is perfect for anyone looking at a management position as it will teach you not only how to solve any problems that come your way but also how to be decisive and make the correct decisions in a short period of time.

Learning Outcomes
By the end of the course learners will be able to:

Explain and understand the difference between leadership styles
Understand leadership qualities and be able to review your own leadership potential
Exceeding the needs of your customers
Using different techniques to keep your customers happy
How to solve problems quickly and efficiently
Explain the different training and coaching techniques available
How to communicate properly in your workplace
Set objectives that are both challenging and achievable

MS Word Beginner Training
2025-07-14, 2025-06-26
Microsoft Word Training
Our Microsoft Word course, and Microsoft word training is an excellent and high quality training around the widely used Microsoft Word software. Familiarity with word is a requirement for every individual either in education, in the workplace or otherwise. It is the most commonly use MS office application in organisations across sectors and industries. It enables user to produce high quality documents for a variety of purposes and requirements. It can be used to complete mail merges and other postal communication documents, create forms and documents for other to complete, create template documents to help improve efficiency of individuals and much more. We provide high quality Microsoft Word Training that will bring you up to a working standard.
Microsoft Word is a word processing programme that all individuals within an organisation will be required to use on a daily basis in their work life. It is one of the most utilised and required proficiencies that employees looking for employment in an office environment require. Word is about more than typing, it is a matter of utilising the available tools to improve on the quality and content of your documents.
Computers are used in most jobs. The likelihood is high that you and your team will need to know how to use Microsoft Word. Our Microsoft Word training course will take you through the basics of the word processor and give you insight into different features such as keyboard commands, formatting and fundamentals. Our Microsoft Word training can be bespoke to your ability, we run training for beginners, intermediate and advanced users.
Who Should Attend
The training is both relevant and required by anyone who wishes to find work in an office environment. Everyone, from administration to directors will require to know how use MS word to some degree. You will also greatly benefit if you intend to go into further education.
Microsoft Word Training Course Content
This course will cover the following:

The Fundamentals – Working with and Editing Text
Document Basics – Formatting Characters and Paragraphs
Formatting the Page – Working with Themes and Styles
Working with Mailings – Mail merging and other useful tools
Working with Outlines, Long Documents and References – Using reference tools and good practises
Creating and Working with Templates – Improving productivity with templates

Learning Outcomes
By the end of the course learners will be able to:

Confidently use word to create and publish documents
Create high quality, professional documents
Complete Mail merges and other related tasks
Utilise all of Words functions to improve the quality of your documents

Microsoft Word Training Format
The course comes at 3 levels; Beginner, Intermediate and Advanced. The beginner’s level is an introduction only. The course duration depends on the level of study but will take 1 day per level.
Our Microsoft Word training Cardiff is a 1 day intensive course

Beginner AutoCAD Training
2025-07-10 - 2025-07-11
Beginner AutoCAD Course
This beginner AutoCAD course focuses on the basic features, commands, and techniques for creating, editing, and printing drawings with AutoCAD 2019®. Using hands-on exercises, students explore how to create 1 Dimension production drawings.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This beginner AutoCAD course is created for anyone looking to get in to AutoCAD but hasn’t used it before, or for anyone looking for a refresher course.
Course Content
This course will cover the following:

Using the properties Palette
Using Line types
Using inquiry commands
Altering Objects
Trimming and extending objects to defined boundaries
Creating parallel and offset geometry
Joining objects
Inputting Data
Creating basic objects
Using Polar tracking and Polar Snap

Learning Outcomes
By the end of the course learner will be able to:

Understand the different tabs
Create Basic Drawings
Manipulate objects
Draw inquiry commands
Draw Organisation commands

Course Format (Beginner AutoCAD Course)
This beginner AutoCAD course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.

Flower Arranging Course, PROFESSIONAL FLORISTRY (5-day course)
2025-07-07 - 2025-07-11
Floristry is an exciting and varied career that will keep you on your toes. It is a lot more than just playing with flowers. Getting the right technical knowledge is essential as it is the foundation for other opportunities within the flower industry. You could be running your own business, freelance for other florists, choose to specialise in events, funerals, floral art or go on to manage the retail/wholesale side of the industry.
Each day covers theory as well as practical aspects. This is the perfect platform to ask lots of floristry questions to set your mind at ease. There are no practical assessments. Attendees will receive a Certificate of Attendance on full completion of the course.
Who Should Attend?
This course is designed for:

complete beginners who want to work in the floral industry
anyone with basic knowledge of flowers and want a crash course in floristry training
anyone embarking on a career change and want to work in a shop or start their own business

Part 1 – Course Content
This course will cover the following:

Flower sourcing and buying
Conditioning and care
The common and botanical names of frequently used commercial flowers and foliage
An introduction to the Elements and Principles of Floral Design
An introduction to Colour Theory
Learn the art of spiralling by creating a bouquet
Know the various flower arrangement shapes
Create table centrepieces using floral foam and non-foam alternative
An introduction to wiring techniques
Create a wired wearable corsage
Aftercare tips and advice to prolong the life of the flowers
How to cost materials and price for retail
Trends and social media

Part 2 – Course Outcome

Know where to buy flowers commercially
Know the conditioning methods for various flowers
Ability to recognise common florist jargon, commercial flower names and foliage
Ability to create a simple handtied bouquet
Ability to create a table centrepiece
Ability to wire a wearable accessory
Know what to do when flowers under perform
Know how to cost and price the design confidently
Know the importance of trends and who to follow on social media

Course Format
The course includes all the fresh materials, sundries and handouts.
Guidance is given throughout the course.
Attendees take home the arrangements that they create at the end of the course.

ILM Level 3 Award in Leadership and Management
2025-07-07 - 2025-07-09
ILM Level 3 Award in Leadership and Management
About CCW-Training Academy
CCW Training Academy (CCW), located in Cardiff, South Wales, is an innovative training provider specialising in leadership, management, ICT, and Health & Safety training, including the design and delivery of bespoke training programmes. Our aim is to help and support micro businesses and SMEs in upskilling or reskilling, with a focus on supporting professionals across various industry sectors. We are known for our passion, creativity, and excellence. The academy is an accredited ILM centre, AAT exam centre, CIHT, and ihasco approved training provider and test centre in Wales, dedicated to full customer satisfaction and flexibility to meet client needs.
We specialise in designing bespoke training and accredited programmes via the Institute of Leadership and Management (i-l-m). These include personal development training courses tailored to individual needs with a focus on delivering results. We are focused on our clients’ needs and we only deliver training in small groups up to a maximum of 10 candidates per cohort guaranteeing that we offer quality training. Candidates enrolled on our management courses will receive a free 1-day mentoring and coaching support from our professional team (if required).
What can we offer?
Our Institute of Leadership and Management training modules are new and innovative programmes. These management programmes have been designed to reflect the present economic climate and enable candidates to complete our ‘fast-track’ programme. Our training modules consist of blended learning (face to face, online, Zoom and 1-2-1 support for completion of assignments). All training materials will be provided, including the use of our training platform. Assignment support is provided through a 1-2-1 basis via Zoom/face to face, as well as through emails and phone calls if required.
Our Capabilities
The Level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people though; organisational change, budget cuts or for personal development.
ILM Level 3 Course Modules
To complete and achieve a Level 3 Award in Leadership and Management, you will need to complete the training programme and submit assignments for a minimum of 2 modules chosen from below from our most popular topics:

Module 1: Understanding Leadership
Module 2: Solving Problems and Making Decisions
Module 3: Understanding Recruitment and Selection of New Staff
Module 4: Understanding Training and Coaching in the Workplace
Module 5: Managing Workplace Projects
Module 6: Understanding Health and Safety in the Workplace
Module 7: Understanding Marketing for Managers
Module 8: Understanding Sustainability and Environmental Issues
Module 9: Understanding Conflict Management in the Workplace
Module 10: Understand How to Lead Effective Meetings

Assignments
You should plan to spend approximately 7 hours researching your workplace context, preparing for and writing or presenting the outcomes of each assignment for assessment for the ILM Level 3. The ‘nominal’ word count for each assignment is 1000 words: the suggested range is between 800 and 1200 words per assignment.

Train the Trainer Course – ILM Recognised Programme
2025-07-02 - 2025-07-03
Train the Trainer Course – ILM Recognised Programme
Train the Trainer Course – ILM Recognised Programme (Theoretical & Practical skills)
This Train the Trainer is a bespoke programme designed for new and practicing trainers to evaluate their teaching styles, methodologies and innovation. This course is useful for learners to receive an ILM Recognised Programme to enhance their CPD (Continuous Professional Development).
This is a unique ‘Train the Trainer – Theoretical & Practical training sessions’ that is truly different and incredibly useful for trainers. The course has been designed with all of our experience, skill, innovative excellence and imagination to provide a course that will liberate trainers from their fears and empower them to use their most potent developmental weapon … themselves.
This Train the Trainer course redefines the trainer‘s role. You will agree that a facilitator works with people, using imagination, flexibility, persuasion, passion and a shared sense of ‘higher self’. This Train the Trainer course enables all of the delegates to have the confidence and skill to become facilitators. We will encourage them to leave their egos behind and feel empowered and excited by the experience. This is not just a course for experienced trainers. People with little or no experience will benefit from a course that takes the fear out of training, replacing it with passion for teaching.
Who Should Attend
This course is designed for anyone who would like to become a teacher, tutor or for those who want to do public speaking. You don’t need any previous experience to take this course. Anyone in a position where they need to teach, instruct or plan training will benefit from this course.
Train the Trainer Course Content
Day 1

The prime concept of development – it is not about me; it is about them and their needs and objectives. Fear is irrelevant, as there is no chance of failure
Taking ego out of the training room – replacing it with strength, empathy, a shared feeling of ‘service’ and a concept of the ‘higher self’ when developing people
How to use your imagination and originality – Get the most out of the messages and your delegates
What is the key to learning when you train delegates? – The experience, strengths and ingenuity of delegates. We highlight this to your trainers so they too, get the best results out of their training
A new look at useful ‘props’ – visual aids, materials, exercises, energisers, ice breakers and role play in the training environment

Day 2

Prepare and deliver a 15 minutes training/presentation (on a specific chosen topic) to a small group of learners
Take part in a peer review and to be reviewed by the peers
Training and support on using computer, zoom, teams for the training (such as; connecting, settings, trouble shooting of IT compatibility challenges)
Receive a constructive tutor review
Lesson learnt and summary

Learning Outcomes
By the end of the course learners will be able to:

Inspire and motivate a self-actualised group of imaginative, inspired and motivational trainers with the confidence and skills to train and develop your people
Develop a limitless number of fresh ideas to use when on training courses in your or any organisation
