CCW-Training Academy

MS Word Beginner Training
2025-11-27, 2025-12-18 | 5-7 Museum Place, Cardiff, CF10 3BD, 5-7 Museum Place, Cardiff, CF10 3BD, United Kingdom
Microsoft Word Training
Our Microsoft Word course, and Microsoft word training is an excellent and high quality training around the widely used Microsoft Word software. Familiarity with word is a requirement for every individual either in education, in the workplace or otherwise. It is the most commonly use MS office application in organisations across sectors and industries. It enables user to produce high quality documents for a variety of purposes and requirements. It can be used to complete mail merges and other postal communication documents, create forms and documents for other to complete, create template documents to help improve efficiency of individuals and much more. We provide high quality Microsoft Word Training that will bring you up to a working standard.
Microsoft Word is a word processing programme that all individuals within an organisation will be required to use on a daily basis in their work life. It is one of the most utilised and required proficiencies that employees looking for employment in an office environment require. Word is about more than typing, it is a matter of utilising the available tools to improve on the quality and content of your documents.
Computers are used in most jobs. The likelihood is high that you and your team will need to know how to use Microsoft Word. Our Microsoft Word training course will take you through the basics of the word processor and give you insight into different features such as keyboard commands, formatting and fundamentals. Our Microsoft Word training can be bespoke to your ability, we run training for beginners, intermediate and advanced users.
Who Should Attend
The training is both relevant and required by anyone who wishes to find work in an office environment. Everyone, from administration to directors will require to know how use MS word to some degree. You will also greatly benefit if you intend to go into further education.
Microsoft Word Training Course Content
This course will cover the following:

The Fundamentals – Working with and Editing Text
Document Basics – Formatting Characters and Paragraphs
Formatting the Page – Working with Themes and Styles
Working with Mailings – Mail merging and other useful tools
Working with Outlines, Long Documents and References – Using reference tools and good practises
Creating and Working with Templates – Improving productivity with templates

Learning Outcomes
By the end of the course learners will be able to:

Confidently use word to create and publish documents
Create high quality, professional documents
Complete Mail merges and other related tasks
Utilise all of Words functions to improve the quality of your documents

Microsoft Word Training Format
The course comes at 3 levels; Beginner, Intermediate and Advanced. The beginner’s level is an introduction only. The course duration depends on the level of study but will take 1 day per level.
Our Microsoft Word training Cardiff is a 1 day intensive course

AAT Exam Date
2025-11-28, 2025-12-12
On this day we will have an AAT exam date. You can contact us to book. We host all exams on the same day, whether Level 1 or Level 4.

Introduction to Project Management (1-Day Intensive)
2025-11-28
Introduction to Project Management (1-Day Intensive) – £150 + VAT
Course overview

Why would an Introduction to Project Management training course be necessary? In today’s dynamic and fast-evolving work environment, effective project management is no longer optional, it’s essential. This one-day intensive course offers a practical, engaging introduction to the principles, practices, and people-centred approaches that drive successful projects. Designed for busy professionals, it delivers a comprehensive foundation without the need for lengthy formal training, convoluted processes and steps.
Whether you’re stepping into project work for the first time or seeking to sharpen your understanding, this course equips you with the tools, terminology, and mindset to manage projects with confidence and clarity.
Aims & objectives
By the end of this course, participants will:

Understand what sets project work apart from routine operations
Explore the key principles and lifecycle of project management, and the importance of Critical Path.
Learn how to deliver projects on time, within budget, and to quality standards with the necessary tools
Gain insight into structured approaches that apply across industries and sectors including risk management
Learnt good practices, the implication of good leadership skills in managing successful project/s.

Course format
This is a hands-on, tutor-led workshop built around a relatable case study. Participants will actively explore each stage of the project management process from initiation to closure, through interactive exercises, group discussion, and practical application.
Impact for attendees
Attending this one-day Project Management training course can be a transformative experience for professionals at any stage of their career. It empowers participants with a clear, structured understanding of how projects are planned, executed, and delivered, equipping them to contribute more confidently and effectively in project environments. The course demystifies key concepts and terminology, fostering better communication and collaboration across teams. For those considering a future in project management, it lays a strong foundation for further study and career progression. For others, it enhances their ability to support project success from any role, gain more confident, making them more agile, informed, and valuable within their organisation.
Duration and General Information
1 Full Day of training, training is 09:30AM to 16:30PM.
Training takes place at 5-7 Museum Place, Cardiff, CF10 3BD, providing training in small classes to ensure quality courses. For any questions or to sign up please contact us on 029 21 156 603 or email info@careerchangewales.co.uk.
Check out our other courses HERE.
Keep up with us through TWITTER and FACEBOOK.

ILM Level 3 Award in Leadership and Management
2025-12-01 - 2025-12-03
ILM Level 3 Award in Leadership and Management
About CCW-Training Academy
CCW Training Academy (CCW), located in Cardiff, South Wales, is an innovative training provider specialising in leadership, management, ICT, and Health & Safety training, including the design and delivery of bespoke training programmes. Our aim is to help and support micro businesses and SMEs in upskilling or reskilling, with a focus on supporting professionals across various industry sectors. We are known for our passion, creativity, and excellence. The academy is an accredited ILM centre, AAT exam centre, CIHT, and ihasco approved training provider and test centre in Wales, dedicated to full customer satisfaction and flexibility to meet client needs.
We specialise in designing bespoke training and accredited programmes via the Institute of Leadership and Management (i-l-m). These include personal development training courses tailored to individual needs with a focus on delivering results. We are focused on our clients’ needs and we only deliver training in small groups up to a maximum of 10 candidates per cohort guaranteeing that we offer quality training. Candidates enrolled on our management courses will receive a free 1-day mentoring and coaching support from our professional team (if required).
What can we offer?
Our Institute of Leadership and Management training modules are new and innovative programmes. These management programmes have been designed to reflect the present economic climate and enable candidates to complete our ‘fast-track’ programme. Our training modules consist of blended learning (face to face, online, Zoom and 1-2-1 support for completion of assignments). All training materials will be provided, including the use of our training platform. Assignment support is provided through a 1-2-1 basis via Zoom/face to face, as well as through emails and phone calls if required.
Our Capabilities
The Level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people though; organisational change, budget cuts or for personal development.
ILM Level 3 Course Modules
To complete and achieve a Level 3 Award in Leadership and Management, you will need to complete the training programme and submit assignments for a minimum of 2 modules chosen from below from our most popular topics:

Module 1: Understanding Leadership
Module 2: Solving Problems and Making Decisions
Module 3: Understanding Recruitment and Selection of New Staff
Module 4: Understanding Training and Coaching in the Workplace
Module 5: Managing Workplace Projects
Module 6: Understanding Health and Safety in the Workplace
Module 7: Understanding Marketing for Managers
Module 8: Understanding Sustainability and Environmental Issues
Module 9: Understanding Conflict Management in the Workplace
Module 10: Understand How to Lead Effective Meetings

Assignments
You should plan to spend approximately 7 hours researching your workplace context, preparing for and writing or presenting the outcomes of each assignment for assessment for the ILM Level 3. The ‘nominal’ word count for each assignment is 1000 words: the suggested range is between 800 and 1200 words per assignment.

Train the Trainer Course – ILM Recognised Programme
2025-12-04 - 2025-12-05
Train the Trainer Course – ILM Recognised Programme
Train the Trainer Course – ILM Recognised Programme (Theoretical & Practical skills)
This Train the Trainer is a bespoke programme designed for new and practicing trainers to evaluate their teaching styles, methodologies and innovation. This course is useful for learners to receive an ILM Recognised Programme to enhance their CPD (Continuous Professional Development).
This is a unique ‘Train the Trainer – Theoretical & Practical training sessions’ that is truly different and incredibly useful for trainers. The course has been designed with all of our experience, skill, innovative excellence and imagination to provide a course that will liberate trainers from their fears and empower them to use their most potent developmental weapon … themselves.
This Train the Trainer course redefines the trainer‘s role. You will agree that a facilitator works with people, using imagination, flexibility, persuasion, passion and a shared sense of ‘higher self’. This Train the Trainer course enables all of the delegates to have the confidence and skill to become facilitators. We will encourage them to leave their egos behind and feel empowered and excited by the experience. This is not just a course for experienced trainers. People with little or no experience will benefit from a course that takes the fear out of training, replacing it with passion for teaching.
Who Should Attend
This course is designed for anyone who would like to become a teacher, tutor or for those who want to do public speaking. You don’t need any previous experience to take this course. Anyone in a position where they need to teach, instruct or plan training will benefit from this course.
Train the Trainer Course Content
Day 1

The prime concept of development – it is not about me; it is about them and their needs and objectives. Fear is irrelevant, as there is no chance of failure
Taking ego out of the training room – replacing it with strength, empathy, a shared feeling of ‘service’ and a concept of the ‘higher self’ when developing people
How to use your imagination and originality – Get the most out of the messages and your delegates
What is the key to learning when you train delegates? – The experience, strengths and ingenuity of delegates. We highlight this to your trainers so they too, get the best results out of their training
A new look at useful ‘props’ – visual aids, materials, exercises, energisers, ice breakers and role play in the training environment

Day 2

Prepare and deliver a 15 minutes training/presentation (on a specific chosen topic) to a small group of learners
Take part in a peer review and to be reviewed by the peers
Training and support on using computer, zoom, teams for the training (such as; connecting, settings, trouble shooting of IT compatibility challenges)
Receive a constructive tutor review
Lesson learnt and summary

Learning Outcomes
By the end of the course learners will be able to:

Inspire and motivate a self-actualised group of imaginative, inspired and motivational trainers with the confidence and skills to train and develop your people
Develop a limitless number of fresh ideas to use when on training courses in your or any organisation

Project Management Essentials (1/2 day)
2025-12-05, 2026-01-09
Project Management Essentials (1/2 day) – £75 + VAT
Introduction

This practical half day introduction course in project management essentials is ideal for professionals working within project teams, especially new project officer, manager, engineers, and technical staff stepping into leadership roles. It provides a simplified explanation of how project management principles that apply across industries, helping participants tackle challenges with confidence and clarity. Understanding essential leadership skills in assisting project managers.
Course aims
Participants will gain a foundational understanding of project management and how it differs from routine work. The course covers key concepts including:

Project initiation and stakeholder engagement
Risk management and estimating
Contracts and planning
Execution and project closure

By the end of the day, attendees will be equipped with tools to contribute effectively to any project environment.
Course outline
Through interactive sessions and practical exercises, you’ll explore how to:

Define project scope and identify stakeholders across the lifecycle
Clarify team roles and responsibilities
Apply scheduling, budgeting, and critical path analysis
Manage change while maintaining project integrity
Use risk management techniques to anticipate challenges
Embrace best practices and foster innovation
Capture and share lessons/good practices learned to drive continuous improvement

Delivery methodology

Expert-led presentations
Hands-on workshop and case study analysis
Group feedback and reflection activities

Participant benefits

A clear overview of project management tools and techniques
Practical strategies to navigate each phase of the project lifecycle
Confidence to manage complexity and contribute to project success

Who should attend
This course is designed for:

Team members involved in project delivery
Engineers and professionals transitioning into management roles
Anyone seeking to strengthen their project planning and coordination skills

Contact us either through 029 21 156 603 or email info@careerchangewales.co.uk
Keep up with us through TWITTER and FACEBOOK. Check out our OTHER COURSES HERE!

Beginner AutoCAD Training
2025-12-08 - 2025-12-09
Beginner AutoCAD Course
This beginner AutoCAD course focuses on the basic features, commands, and techniques for creating, editing, and printing drawings with AutoCAD 2019®. Using hands-on exercises, students explore how to create 1 Dimension production drawings.
AutoCAD is a Computer Aided Design (CAD) software to assist with 2D and 3D design. AutoCAD is the leading tool in design and drafting for industries including Engineering, planning, architecture and design. Proficiency in AutoCAD can greatly assist learners in the creation of highly detailed plans and designs in a short period of time.
Who Should Attend
This beginner AutoCAD course is created for anyone looking to get in to AutoCAD but hasn’t used it before, or for anyone looking for a refresher course.
Course Content
This course will cover the following:

Using the properties Palette
Using Line types
Using inquiry commands
Altering Objects
Trimming and extending objects to defined boundaries
Creating parallel and offset geometry
Joining objects
Inputting Data
Creating basic objects
Using Polar tracking and Polar Snap

Learning Outcomes
By the end of the course learner will be able to:

Understand the different tabs
Create Basic Drawings
Manipulate objects
Draw inquiry commands
Draw Organisation commands

Course Format (Beginner AutoCAD Course)
This beginner AutoCAD course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.

ILM Level Award 2 in Leadership and Team Skills
2025-12-08 - 2025-12-09
Who Should Attend
The Level 2 Award/Certificate, in Leadership and Team Skills is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people through; organisational change, budget cuts or for personal development.
ILM Level 2 Course Content
This course will cover the following:

Leading Your Work Team – Not every leader is a manager but by showing the willing to lead your work team you show that you have good management qualities. By the end of this module you will be able to lead your work team confidently and competently.
Meeting Customer Needs – One of the necessities of marketing and business is to meet your customer needs, this means you need to set and expectation and then reach it. This module will teach you how to meet and exceed your customers needs and wants.
Methods of Communicating in the Workplace – Communication is key to a successful business, if there are communication problems the business will not last long, and this course will teach you the key points to great communication skills
Setting Team Objectives in the Workplace – Every workplace needs objectives to reach for, to make the workplace keep trying harder and to make sure everyone improves. By setting objectives that are reachable, once completed everyone will feel great and you’ll have a much higher morale in the workplace.
Understanding Training and Coaching – Training and coaching are very important aspects of any supervisor or managers job. You need to make sure your staff are the best, and that you mold them into your perfect employee. This module will teach you how to spot what weaknesses your staff have and how to improve them with different training and coaching techniques.
Understanding Leadership – Leadership is a large subject and understanding it is a key point to becoming a great leader. This module will teach you how to lead from the front and how to use that to your advantage no matter what position you hold.
Solving Problems and Making Decisions – Everyone comes across problems but managers tend to come across problems more often than not. This module is perfect for anyone looking at a management position as it will teach you not only how to solve any problems that come your way but also how to be decisive and make the correct decisions in a short period of time.

Learning Outcomes
By the end of the course learners will be able to:

Explain and understand the difference between leadership styles
Understand leadership qualities and be able to review your own leadership potential
Exceeding the needs of your customers
Using different techniques to keep your customers happy
How to solve problems quickly and efficiently
Explain the different training and coaching techniques available
How to communicate properly in your workplace
Set objectives that are both challenging and achievable

Critical Thinking Training
2025-12-10
Critical Thinking Training Course
Every successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems, use your creativity to implement innovative ideas within your organisation.
Who Should Attend
The training will be helpful for all individuals who are serious about developing their management and leadership abilities. It will especially suited to those who are aspiring or seeking promotional prospect to their current position. The aim of the training is to equip participants with a range of key management skills so they can put it into practice in their own role.
Critical Thinking Training Course Content
This training course will cover the following:

The Rhetorical Triangle – Ethos, Pathos and Logos.
The Practical Application.
Careful Intentional Thinking
Use of Reason or Logic
Judgement About Beliefs
Thoughtful Arguments
Use of Emotion in Critical Thinking
Types of Opinions

Learning Outcomes
By the end of the course learners will be:

Able to communicate with others in sharing ideas effectively
Able to foresee how things will turn out
Able to evaluate issues without bias
Able to solve complex issues/problems
Able to implement practical Critical Thinking skills in practise
Able to build Leadership capabilities

General Information
This is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided. If you have any dietary requirements please let us know by emailing Info@CareerChangeWales.co.uk

PRACTICAL PROJECT MANAGEMENT TRAINING
2025-12-11
PRACTICAL PROJECT MANAGEMENT TRAINING
Practical Project Management Training Overview:
This new practical project management course aims to provide an overall awareness of the many aspects of project management. Successful project management relies on the application of sound principles, practice, methodology, techniques, and, above all, people. It is specifically designed for individuals who want a quick but comprehensive insight into the fundamental aspects of project management without undergoing lengthy, in-depth formal qualification-oriented training. This training course has been designed and will be delivered by a very experience practicing project manager and project director.
Project management is a skill in itself, this course will provide you with the valuable techniques to become a productive and high quality project manager.
Aims and objectives:
The primary aim of this practical project management training course is to provide learners with an understanding of project management and how projects differ from normal “Business as Usual” activities. The course introduces practical key principles of project management and provides an overview of techniques/tools that help deliver projects on time and within budget, while meeting quality and performance criteria. By understanding these techniques, learners can adopt a structured practical approach to managing projects across various industries and business sectors.
Course strategy:
The course features experienced tutor-led presentations/workshop linked to a predetermined case studies. Students actively participate in their learning experience by working through a generic project management process during workshops. The focus is on covering all fundamental aspects of project management within a workshop environment.
Duration of Course:
This course is scheduled for one full day.
Intended Audience:

Introduction to Project Management
Project Initiation, Planning, Cost Monitoring, and Reporting
Risk Management
Project Execution and Control
Communication and Stakeholder Management
Project Closure and Lessons Learned
Tools and Techniques
Case Studies, Good Practices, and Practical Exercises

Learning outcomes:
Upon completing the course, individuals will have learned the basics of the project management process and the benefits of a structured approach to project management. They will also become familiar with the general terminology used by the project management community.
For students considering a career in project management, this course provides essential knowledge as a stepping stone toward more formal project management training and qualifications. Even for those working on the periphery of projects or not pursuing a project management career, it offers a solid understanding of basic principles and terminology used by project management professionals.

ILM Level 5 Leadership and Management
2025-12-15 - 2025-12-17
ILM Level 5 Leadership and Management
Course Overview
This ILM Level 5 Leadership and Management qualification is suitable for anyone in a management or supervisory position. This course follows on from the ILM Level 4, while it may be useful to have completed the Level 4 it is not necessary. The ILM Level 5 Leadership and Management is an excellent, world-renowned qualification which has a variety of modules to suit the course to your job role. Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. As a manager you have the power to enable people, allowing them to better themselves and those around them.
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Course Duration
This ILM Level 5 leadership and management course takes up to 1 month to be completed, there are 3 days training, 1 day optional assignment tutorial and then you have 1 month from the last training day to submit and pass the assignments.
ILM Level 5 Leadership and Management Course Outcome
You will receive an ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
Assessments
There is 1 assignment to be written per module. For the Level 5 Award that is 2 assignments, around 2,500 words.
ILM Level 5 Course Content
The course content will depend on the modules sat, some examples of the modules we run are:

Developing Individuals in the Workplace
Managing a Healthy and Safe Environment
Managing Problems by Making Effective Decisions
Managing Improvement
Leading Innovation and Change
Managing Customer Relations
Managing Project in the Organisation
Managing Risk in the Workplace

Crisis Management Training
2025-12-19
Crisis Management Training
Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents

The definition and understanding crisis management
Risk assessments and identification
Crisis communication strategies
Crisis response planning
Psychological first aid
Legal and ethical decision making in crisis management
Post crisis evaluation and continuous development

Learning Outcomes

Understand what crisis management is, and how to conduct it
Understand how to conduct a risk assessment and identify a crisis
What crisis communication strategies are useful for your organisation
How to conduct a crisis management response plan
Understand what psychological first aid is
Recognise the legal and ethical considerations of crisis management
How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.

ILM Level 4 Leadership and Management
2025-12-22 - 2025-12-24
Our Capabilities
CCW Training Academy boasts a reputation for delivering high-quality coaching, and training courses, seminars, and conferences for individuals and companies. Our offerings include the following topics; leadership, management, engineering, environmental & sustainability, health & safety, and social media for all sectors. With a blended long-term coaching and training experience, we have successfully collaborated with hundreds of microbusinesses, SMEs, public and private sector organisations in the United Kingdom and Europe.
What can we offer you?
Our Institute of Leadership and Management training modules are new and innovative programmes. These management programmes have been designed to reflect the present economic climate and enable candidates to complete our ‘fast-track’ programme. Our training modules consist of blended learning (face to face, online, Zoom and 1-2-1 support for completion of assignments). All training materials will be provided, including the use of our training platform. Assignment support is provided through a 1-2-1 basis via Zoom/face to face, as well as through emails and phone calls if required.
The ILM Level 4 Award, in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people though; organisational change, budget cuts or for personal development.
ILM Level 4 Assignments
You should plan to spend approximately 7 hours researching your workplace context, preparing for and writing or presenting the outcomes of each assignment for assessment. The ‘nominal’ word count for each assignment is 1000 words: the suggested range is between 1000 and 1500 words.
Course Modules
To complete and achieve a Level 4 Award in Leadership and Management, you will need to sit and submit an assignment for a minimum of 2 modules chosen from below:

Module 1: Developing People in the Workplace
Module 2: Managing a Healthy and Safe Environment
Module 3: Managing Marketing Activities
Module 4: Motivating People in the Workplace
Module 5: Solving Problems by Making Effective Decisions in the Workplace
Module 6: Managing Risk in the Workplace

ILM Level 4 General Information
This course takes place at 5-7 Museum Place, Cardiff, CF10 3BD. We can offer training at your location or venue if there is a class of a minimum of 6 candidates. If you’re interested in signing up for this course then please contact us on 029 21 156 603 or email info@careerchangewales.co.uk to book your place.
You can find more of our courses here -> HERE

Christmas and Boxing Day Holiday - Office Closed
2025-12-22 - 2025-12-26
The office will be closed, but you can still email us on either:
info@careerchangewales.co.uk
or
lloyd@careerchangewales.co.uk

New Year’s Day - Office Closed
2026-01-01
New Year’s Day – Office Closed

ILM Level 2 Award in Leadership and Team Skills
2026-01-05 - 2026-01-06
ILM Level 2 Award in Leadership and Team Skills – Management Training in Wales

The ILM Level 2 Leadership and Team Skills Training is an entry level qualification for anyone with management responsibilities but no formal qualification. It is also useful for anyone hoping to progress into a management position but who have not yet formalised their understanding with any training. It will benefit anyone with a management or supervisory position.
In this course we will look into what makes a manager good or bad and assist those with an interest in the course in investigating how we can avoid the mistakes of the manager we worked with previously and see what made the good managers we have worked with make us smile or make our day.
For training dates, have a look at our calendar – CLICK HERE
Our training is held at 5-7 Museum Place, Cardiff, CF10 3BD, however if you’re unable to come to location we also offer our training through Zoom. This is high quality tutor lead training but from your home or workplace. If you have course enquiries, tell us which type of training you would prefer!
To find out the price of the course, or if you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Award / Certificate:
The Level 2 qualification comes in 2 variations, there’s the Award and the Certificate. The difference in between these 2 is the number of modules required to sit and pass before gaining the certification. The Award is the shortest version of the Level 2 qualification.
Who Should Attend
This program supports practicing team leader/s seeking to move to the next level of management and managers who need to lead people through; organisational change, budget cuts or for personal development.
ILM Level 2 Leadership and Team Skills Training Content
The Award variant of the Level 2 qualification covers:

Leading Your Work Team
Methods of Communicating in the Workplace

The Certificate variant of the Level 2 qualification will cover the above 2 modules, alongside the below modules:

Meeting Customer Needs
Setting Team Objectives in the Workplace
Understanding Training and Coaching
Understanding Leadership
Solving Problems and Making Decisions

Learning Outcomes
By the end of the course learners will be able to:

Explain and understand the difference between leadership styles
Understand leadership qualities and be able to review your own leadership potential
Exceeding the needs of your customers
Using different techniques to keep your customers happy
How to solve problems quickly and efficiently
How to communicate properly in your workplace
Set objectives that are both challenging and achievable

Course Format
To complete this Award course you will be required to undertake 2 modules. For the Certificate you would be required to undertake 8 modules. The Award will take 2 days of training alongside an optional assignment tutorial day. The Certificate will take a couple of weeks to complete which will be 6 days of training alongside an optional assignment tutorial day.
There is an assignment to be completed per module. For the Award this means there would be 2 assignments to complete. We offer a lot of support to ensure the best chance to pass including an optional assignment tutorial day, emails and phone calls.
To follow our organisation you can check out our Twitter, Facebook and more below:

Surveying Module 1 – Topographical Surveying
2026-01-05 - 2026-01-07
Topographical Surveying Training Cardiff Module 1
This Topographical Surveying Training Cardiff has been developed to provide a general overview of basic land surveying and measurement techniques using manual and electronic equipment, transfer of field data to digital terrain modelling software and to produce 2 or 3 dimensional survey output files for computer aided design (CAD).
Course Aims:
The course will give the candidate a brief insight and understanding of surveying principles and equipment.
Candidates will gain practical experience in the use of manual and electronic equipment to successfully carry out levelling surveys and topographical surveys of project sites, and to digitally transfer the topographical field data to Land Surveying Software to produce a 3 dimensional model of the site and output ACAD compatible files for design purposes.
Course Outline:
1. Introduction to land surveying.
2. Levelling operations: a) Height of collimation method; b) Rise and fall method; c) Use of ordnance survey bench marks
3. Use of electronic surveying instruments.
4. Undertaking a topographical survey.
5. Establishment of survey control: a) Three point resection; b) Using digital Ordnance survey maps; c) Using GPS
6. Digital data transfer from survey instruments: a) Leica geo office tools; b) Topcon tools
7. Survey data processing
8. Use of AutoCAD in surveying
Delivery Methodology:

Presentation by tutor
Workshop and case study
Feedback activity

Benefits Perceived by attendees:

Maintain existing and updating surveying skills
Gain practical experience in Land Surveying, on-site working with surveyors and engineers

Intended for:
Construction industry professionals who wish to update their existing surveying skills or who are in the early part of their careers and who wish to gain useful practical experience in land surveying.
Course Duration: 3 Days
Homework : 3 Days
General:
Refreshments and lunch will be provided including course notes.

Master Facilitation Skills
2026-01-07
Master Facilitation Skills
Aim/Objective

Master facilitation skills with our fantastic one day training course! This training course is designed to enhance facilitation skills for staff within various organisations. It provides practical guidance on leading meetings effectively, setting and achieving targets, and improving time management, organisation, and planning. Additionally, the course equips participants with strategies to manage team conflict and address personal challenges, fostering a more cohesive and supportive work environment.
Effective facilitation is about creating an environment for discussions to flow smoothly, without the facilitator taking an active role in the conversation. This course will equip attendees with the skills to guide meetings, foster mutual understanding, and support individuals in planning and achieving their objectives – ensuring productive and meaningful outcomes.
Master Facilitation Skills Course content

Managing effective meetings
Understanding the dynamics of a group within an organisation
Body language and effective communication skills
Tools and practical skills
Keeping emotions under control
How to control a discussion and skills to defuse arguments
Problem solving skills
How to manage a conflict
Working on a meeting agenda
How to present challenging news
Focusing on processes

Learning outcome

You will learn how to give good feedback
You will develop your managing skills

General Information
This is a 1-day course that runs from 9:30 AM to 4:30 PM. Lunch and refreshments will be provided for you, if you have any dietary requirements, please let us know by emailing Info@CareerChangeWales.co.uk.
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Crisis Management Training
2026-01-08
Crisis Management Training

Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.
This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.
Who Should Attend
This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.
Course Contents

The definition and understanding crisis management
Risk assessments and identification
Crisis communication strategies
Crisis response planning
Psychological first aid
Legal and ethical decision making in crisis management
Post crisis evaluation and continuous development

Learning Outcomes

Understand what crisis management is, and how to conduct it
Understand how to conduct a risk assessment and identify a crisis
What crisis communication strategies are useful for your organisation
How to conduct a crisis management response plan
Understand what psychological first aid is
Recognise the legal and ethical considerations of crisis management
How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training
No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.
Course Format
This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.
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CDM 2015 Training Course
2026-01-12
An understanding of the CDM 2015 Regulation
This is our new CDM 2015 training course. The Construction (Design and Management) Regulations 2015 came into force on 6th April 2015. These changes represent a significant change in the way that health and safety is managed in the construction industry. The key changes that will be covered in our training are:

CDM Coordinator role replaced by a ‘Principal Designer’.
Client duties strengthened.
Client’s “key project advisor” role removed.
Principal Designer and Principal Contractor required for all projects with more than one “trade” Contractor on site.
Construction Phase Plan is required for all projects.
Notification (Threshold).
‘Explicit competence’ requirements removed.
Duties to be applicable to domestic projects.

The Construction (Design and Management) Regulations 2015 places legal duties for those involved in construction projects. These duties will be explained in our training in 6 modules as shown below:

The Role of the Client:
The roles and responsibilities allocated to clients under CDM regulations
Role of the Principal Designer:
Which responsibilities the principle designers have under the CDM regulations
Role of the Designer:
The roles and responsibilities of designers under CDM regulations
Role of the Principal Contractor:
What responsibilities belong to the principal contractor under CDM regulations
Role of the Contractors:
What roles and responsibilities belong to the contractors under CDM regulations
Role of the Workers:
The roles and responsibilities of workers under the CDM regulations

We run our CDM 2015 training in small classes to ensure the highest quality of training possible. We ensure quality by providing the training through a chartered engineer as our tutor.
If you are interested in our CDM 2015 training course, you can contact us either by telephone or by email.

Phone: 029 21 156 603
Email: Info@CareerChangeWales.co.uk
Cost: £175 per candidate
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
When: Bi-monthly

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Banksman Training course (Traffic Marshal Training)
2026-01-13
Banksman Training course (Traffic Marshal Training)
Banksman training course (Traffic Marshal Training): Health & Safety / Warehouse, Storage & Logistics
Providing your fleet to work in a safe environment with banksman training
What is the role of a banksman?
Introduction:

According to the Health and Safety Executive (HSE), circa 7 workers die each year as a result of accidents involving vehicles, mobile plant and equipment on construction sites. A role and duties of the vehicle banksman is to be in charge of directing the vehicular movements on a construction site. This includes building construction site, warehouse, and factory by using a system of hand signals or a radio link in order to prevent accidents and keep workers safe. The training will also ensure that any vehicular manoeuvres made during loading and unloading do not put the driver or other within the close vicinity in danger.
Why is the banksman training required?
On many sites, reversing manoeuvres are common, and can be dangerous – particularly in confined spaces and or challenging site conditions. Banksman training ensures that organisations meet their legal requirements and reduce the risk of costly accidents when carrying out large vehicle reversing manoeuvres.
Who is banksman training for? (Traffic Marshal Training)
This banksman training courses are for all those involved in manoeuvring, loading and unloading vehicles. Delegates will learn how to guide large goods vehicles, both rigid and articulated, using the HSE approved code of signals.
This one-day Banksman Duties training course ensures that an organisation meets its obligations to provide training for those involved in the safe guidance of Large Goods Vehicles and reduces the risk of accidents when carrying out common reversing manoeuvres.
Learning Outcomes:

Understand the various causes of accidents involving vehicles at work
Understand the legal responsibilities of the employer for the movement of vehicles
Understand the responsibilities of the Banksman
Understand the risks and control measures involved in the movement of vehicles
Guide Large Goods Vehicles in a confined space in line with legal and best practice requirements
Receive a qualification from a globally recognised provider of health and safety training

Your organisation will also benefit from:

Peace of mind from training when completed this training that can reduce the number and/or cost of accidents caused by reversing vehicles
Flexibility – the course is delivered at a time and location that suits your business
Efficient and effective learning – theory and practical elements are covered in a one-day course, minimising time out of the workplace
Ensuring that your organisation demonstrates its commitment to workplace health and safety

If you have any questions contact us through 029 21 156 603 or email Info@CareerChangeWales.co.uk
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Beginner AutoCAD Course
2026-01-14 - 2026-01-15
Foundation / Beginner AutoCAD Course
Beginner AutoCAD course training. Offsite Training: We are able to offer training at your premises subject to a minimum number of candidates. We can also offer bespoke training to your line of business at all levels. If interested please contact us at Info@CareerChangeWales.co.uk or call 029 21 156 603, and we will be able to give you a very competitive rate.

This beginner AutoCAD course focuses on the basic features, commands, and techniques for creating, editing, and printing drawings with AutoCAD. Using hands-on exercises, students explore how to create 1 Dimension production drawings.
We run our course at 5-7 Museum Place, Cardiff, CF10 3BD, however if you can’t come to Cardiff we can also offer the course through Zoom. We also offer the training at your venue if you have a minimum number of candidates.
For training dates, have a look at our calendar – CLICK HERE
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Who Should Attend
This beginner AutoCAD course is created for anyone looking to get in to AutoCAD but hasn’t used it before, or for anyone looking for a refresher course.
Course Content
This course will cover the following:

Using the properties Palette
Using Line types
Using inquiry commands
Altering Objects
Trimming and extending objects to defined boundaries
Creating parallel and offset geometry
Joining objects
Inputting Data
Creating basic objects
Using Polar tracking and Polar Snap

Learning Outcomes
By the end of the course learner will be able to:

Understand the different tabs
Create Basic Drawings
Manipulate objects
Draw inquiry commands
Draw Organisation commands

Course Format (Beginner AutoCAD Course)
This beginner AutoCAD course is a 2 day intensive course that is generally taught in small classes; normally around 3-4 people in a class to give you the maximum exposure to an industry professional. This will enable you to ask the questions that you require and, more importantly, have your questions answered. There is no exam with this course but you will receive homework to complete after every training session.
There are no hidden costs for training. All of our training includes; refreshments, training material, registration and all other related costs.
If you would like any additional information about this course then please contact us on 02921156603 or email Admin@CareerChangeWales.co.uk
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ILM Level 4 Leadership and Management
2026-01-14 - 2026-01-16
ILM Level 4 Leadership and Management – Middle Manager Training in Wales

Empower your middle management career with our ILM Level 4 in Leadership and Management, delivered by Career Change Wales (CCW) – Training Academy. Designed for aspiring and practising managers across Wales, this qualification deepens your strategic thinking, refines your leadership style, and equips you to lead complex teams and projects.
The Level 4 emphasises the importance of balancing team leadership with strategic thinking. Participants learn how to manage resources efficiently, lead through change, and align team objectives with organisational goals. This qualification also fosters a strong ability to solve problems, make informed decisions, and communicate effectively with diverse stakeholders.
Why Choose CCW for ILM Level 4 Training in Wales?

ILM-Accredited Qualification: Recognised UK-wide for leadership excellence.
Construction of Bespoke Cohorts: Small groups (max 10 learners) ensure personalised attention.
Flexible: Delivery In-person in Cardiff or live online via Zoom.
Expert Tutors & Free Mentoring: Seasoned professionals plus one day of one-to-one coaching.
Relevant to Welsh Industry: Practical modules tailored to public, private, and third-sector needs.

Course Options & Modules
Award (2 modules):

Developing People in the Workplace
Motivating People in the Workplace

Certificate (+3 modules):

Managing Marketing Activities
Managing a Healthy & Safe Environment
Solving Problems by Making Effective Decisions

Diploma: Contact us to design a bespoke module package for strategic leadership needs.
Format & Duration

Award: 2 days training + assignment support
Certificate: 5 days training + assignment support
Assignments: 1,350-word nominal word count; full guidance provided

Location & Accessibility

Venue: 5–7 Museum Place, Cardiff, CF10 3BD
Online: Live Zoom sessions, ideal for remote learners across Wales
On-site: Group bookings (min. 4 delegates) at your premises

What You’ll Learn

Balance operational duties with strategic vision
Manage resources, budgets, and stakeholder relationships
Lead teams through change and performance challenges
Apply effective decision-making and problem-solving techniques
Communicate strategic goals with clarity and influence

Who Should Attend?
The ILM Level 4 qualification is suitable mainly for middle managers, but can also be applicable for junior or operational managers. The ILM Level 4 in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities.
Enrol Today
Take the next step in your leadership journey. Call us or email to discuss dates, pricing, and bespoke delivery options for your team.
info@CareerChangeWales.co.uk 029 21 156 603
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Finance for non financial managers
2026-01-16
Finance for non financial managers

This finance for managers training course will help you to understand basic financial principals and the documents used in business. You will learn how to interpret the information in these documents, and use this to manage day-to-day business activity. This knowledge will enable you to be more effective in your managerial role and to be more sustainable.
Duration: 1-day short course
Venue: 5-7 Museum Place, Cardiff. CF10 3BD
Finance for Managers Course contents

Understanding the income statement account and statement of financial position
Using information from the income statement account and statement of financial position
Controlling cash
Using budgets to manage business activity
Cost types and cost behaviours
Finance functions and how they intertwine with types of organisations

Learning outcomes
After completing the finance for non-financial managers training programme, you will be able to:

Understand basic financial documents used in business
Interpret the information in these documents, and use it to manage day-to-day business activity
Be more effective in your managerial role
Have more in-depth and meaningful dialogue with your finance team

Contact us for more information or if you would like to sign up:

029 21 156 603
Info@CareerChangeWales.co.uk

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Online and Zoom-pro based training
We are offering online and Zoom based training as well as our usual classroom courses. Should there be further lockdown restrictions more courses are likely to be done either through Zoom or via online. However as of this moment, we are providing all of our training as normal in classrooms. We are also ensuring that classroom training courses are done in very small numbers of no more than 4. This is so we can not only provide the highest quality of training, but also we ensure everyone’s safety during these times.
Should you be interested in Zoom training you will need to have a PC or laptop and a free Zoom account. If you do not have a Zoom account, we can help you to setup one.

ILM Level 5 Leadership and Management
2026-01-19 - 2026-01-21
ILM Level 5 Leadership and Management – Strategic Training in Wales
Course Overview

Elevate your senior management capabilities with CCW’s ILM Level 5 in Leadership and Management, delivered across Wales. This advanced qualification equips experienced professionals with strategic thinking, innovation tools, and change-management expertise essential for leading organisations through complex challenges.
At this level, managers are encouraged to develop a comprehensive understanding of organisational dynamics, strategic planning, and the effective use of resources. The ILM Level 5 qualification provides practical tools for managing teams, leading change, and navigating the complexities of leadership in today’s fast-paced world.
For training dates, have a look at our calendar – CLICK HERE
Why Choose CCW for ILM Level 5 Training in Wales?

Accredited by the Institute of Leadership & Management (ILM), recognised UK-wide
Delivery in Cardiff or via live online sessions (Zoom/MS Teams)
Bespoke on-site training for groups of 6+ delegates
Expert tutors with hands-on leadership and sector experience
Dedicated assignment support, tutorials, and mentoring

Course Overview
The ILM Level 5 suite offers three pathways:

Award (2 modules)
Certificate (5 modules)

Each pathway combines practical workshops with written assignments (nominal 2,200 words each) to embed learning in your workplace context.
Who Should Attend?
This course is designed for senior and middle managers aiming for promotion, project leaders and functional specialists, professionals responsible for strategic or change leadership, and organisations investing in leadership succession planning.
Core Modules
Award (2 modules):

Becoming an Effective Leader
Managing Projects in the Organisation (incl. White Belt Lean Six Sigma)

Certificate (adds 3 modules):

Managing Individual Development
Solving Problems by Making Effective Decisions
Leading Innovation and Change

Format & Duration

Award: 2 days training + optional tutorial day
Certificate: 4 days training + tutorial support
Assignments: 1 assignment for each module undertaken

Location & Delivery

In-person: 5–7 Museum Place, Cardiff, CF10 3BD
Online: Live Zoom or MS Teams sessions
On-site: Group bookings of 6+ delegates anywhere in Wales

Learning Outcomes
By course end, you will be able to:

Develop and communicate strategic vision
Manage complex projects and resources
Foster innovation and lead organisational change
Apply commercial awareness in decision-making
Mentor and develop high-performing teams

Enrol Today
Ready to transform your leadership impact? Email info@CareerChangeWales.co.uk or call 029 21 156 603 to discuss dates, pricing, or bespoke delivery.
Check out our other ILM courses: HERE

Surveying Module 2 – Setting Out Training
2026-01-19 - 2026-01-21
Setting Out Training Cardiff
This Setting Out Training Cardiff course has been developed to provide a general overview of basic setting out techniques using manual and electronic equipment related to the transfer of design information to produce data for setting out on site.
Course Aims:
The course will give the candidate a brief insight and understanding of setting out principles and equipment. Candidates will gain practical experiences in the use of manuals and electronic equipment to successfully implement co-ordinated setting out position of points, profiles and batter rails. These will also include on-site calculations and the installation of ‘profiles’ and ‘batter rails’ for trench work, earthwork and road construction.
Course Outline:
1. Introduction to setting out
2. Conversion of design information to setting out data
3. Calculation of polar rectangular and grid co-ordinates
4. Levelling operations used in set finished levels
5. Setting out by co-ordinates using electronic survey equipment
6. Setting out by angle and horizontal distance
7. Setting out and installing profile boards and batter rails
8. Survey checks and as-built drawings using digital information
Delivery Methodology:

Presentation by tutor, case study and examples
Practical site setting out (on-site) using EDM – Total Station
Revision and feedback activity

Benefits Perceived by attendees:

Maintain and updating existing skills
Gain practical setting out experience on site with practicing surveyor/engineer

Testimonials
“I completed a training course in Surveying and Setting-Out. The facilities were good and the training was excellent and able to be tailored to my specific needs. Very well informed, tutor used good written and practical aids. They come highly recommended A+++” – Andy Cole
Intended for:
Construction industry professionals who wish to update their existing setting out skills or who are in the early part of their careers and who wish to gain useful practical experience in setting out for construction purposes.
Course Duration: 3 Days
Homework : 3 Day
General:
Refreshments and lunch will be provided including course notes.

Train the Trainer
2026-01-22 - 2026-01-23
Train the Trainer Training in Wales – ILM Recognised Programme
Why Choose Our Train the Trainer Course?

Our bespoke Train the Trainer programme combines creative methods, professional insight, and continuous support to help you develop a learner-centred approach. You’ll transform your presentation style with proven props and energisers, build confidence through practical coaching, earn an ILM-accredited certificate, and access blended delivery in Cardiff or live online via Zoom.
This unique course is designed to empower trainers by drawing on our extensive experience, creativity, and innovative methods. It goes beyond traditional training techniques, helping participants overcome self-doubt and unlock their most powerful tool – themselves.
Who Should Attend
This course is perfect for:

Aspiring teachers, tutors and corporate trainers
Public speakers and workshop facilitators
HR professionals, L&D specialists and subject-matter experts
Anyone responsible for planning, delivering or assessing training

No prior experience is required, just a passion for sharing knowledge and inspiring others.
Course Content
Day 1: Foundations of Facilitation

Understanding the shift from “instructor” to “facilitator”
Putting learners’ objectives first: creating learner-centred sessions
Removing ego: building empathy, service orientation and self-awareness
Unlocking creativity: using imagination, visual aids and interactive props
Designing icebreakers, energisers and role-plays to maximise engagement

Day 2: Practice, Feedback & Improvement

Delivering a 5–10 minute mini-session on your chosen topic
Participating in peer reviews to sharpen your delivery skills
Receiving constructive tutor feedback for continuous growth
Mastering feedback techniques to refine future sessions
Summarising lessons learned and creating an improvement plan

Learning Outcomes
By course end, you will be able to:

Design and deliver engaging, learner-focused training sessions
Inspire and motivate groups using a facilitative leadership style
Apply innovative techniques to captivate diverse audiences
Use feedback effectively to enhance your training impact
Confidently manage group dynamics and challenging situations

Course Logistics

Location: 5–7 Museum Place, Cardiff, CF10 3BD or via Zoom
Duration: 2 days of interactive workshops + tutor support
Includes: ILM registration, all materials, refreshments and certification
Price & Dates: View our calendar or contact us for bespoke group bookings

Ready to Transform Your Training?
Invest in your professional development today. Contact us to discuss course dates, pricing or on-site delivery options:

info@careerchangewales.co.uk 029 21 156 603

Empower yourself to become a confident facilitator who inspires real learning, and take your first step towards ILM-accredited success in Wales.
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