Introduction to AI for the Workplace

Introduction to AI for the Workplace

Course Overview

This is a 1 day introduction to AI for the workplace training course. Unlock the power of Artificial Intelligence (AI) to enhance productivity, streamline tasks, and gain a competitive edge in your industry. This one-day course offers a hands-on, jargon-free introduction to AI tools and techniques relevant to modern workplace environments. Whether you’re in administration, marketing, customer service, HR, or management, this course will give you the confidence and practical knowledge to begin using AI effectively and responsibly.

Who Should Attend?

This course is ideal for professionals and teams looking to:

• Understand AI fundamentals
• Discover AI applications in day-to-day work
• Explore tools like ChatGPT, Microsoft Copilot, and more
• Build AI literacy across their department or organisation

No prior technical experience is needed.

Course Content

1. Understanding AI: The Basics
   • What is AI?
   • Key terms: machine learning, generative AI, automation
   • Common myths and realities
2. AI in the Workplace
   • Overview of current workplace AI tools
   • Examples across industries: admin, customer service, finance, marketing, HR
3. Hands-On with Generative AI
   • Live demonstrations with tools like ChatGPT, Copilot, Canva Magic, and others
   • Writing emails, reports, social media posts, and more using AI
   • Brainstorming, summarising, and content generation
4. AI Best Practices
   • Critical thinking and prompt design
   • Data security and ethical considerations
   • Knowing when not to use AI
5. Planning for AI Adoption
   • How to start using AI in your role
   • Identifying time-saving opportunities
   • Next steps for teams and organisations

Learning Outcomes

By the end of this course, participants will be able to:

• Understand how AI works in non-technical terms
• Identify opportunities to use AI tools in their role
• Use generative AI tools to complete common tasks
• Communicate the benefits and limitations of AI to others
• Apply best practices to use AI responsibly and securely

Added Value: Post-Course Support Pack

All participants will receive:
📘 A handbook with practical prompts and tool suggestions
📋 A workplace AI checklist for continued use

General Information

Booking: Contact us at info@careerchangewales.co.uk or call 029 21 156 603
Duration: 1 Day
Location: 5-7 Museum Place, Cardiff, CF10 3BD or Delivered Onsite/Blended

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