Continuous Professional Development Training (CPD Training)

Continuous Professional Development Training (CPD Training)

Continuous Professional Development Training

CPD training (Continuous Professional Development Training) is essential for professionals to remain relevant, competent and successful in their respective fields. It offers numerous benefits for both individual growth and the overall success of organisations and industries it is important for several reasons:

  • Skill enhancement – allows professionals to continuously update and improve their skills and knowledge.
  • Adaptation to change – industries and job roles are subject to change due to factors like technology, regulations, and market trends.
  • Maintaining competence – ensures that staff can perform their duties effectively and efficiently.
  • Professional growth – can lead to increased job satisfaction, confidence, and a sense of accomplishment. It can also open-up new opportunities for career advancement or specialisation.
  • Meeting regulatory requirements – many professions have mandatory CPD requirements set by industry bodies or regulatory authorities. CPD activities ensures that professionals remain in compliance with these regulations.
  • keeping updated with industry trends – allows professionals to be informed about the latest trends, technologies, and best practice in their field.
  • Networking opportunities – provide opportunities for professionals to network with peers, industry experts, and potential clients or collaborators.
  • Enhancing credibility and reputation – can enhance a professional’s credibility and reputation in their field.
  • Innovation and creativity – can expose professionals to new ideas, methodologies, and technologies.
  • Personal fulfilment and satisfaction – allows professionals to take ownership of their own development and learning. This can lead to a sense of personal fulfilment and satisfaction in their careers.

Check out our Continuous Professional Development Training (CPD Training)

Team Building

Team building can be a great way of helping both new and existing teams to work and communicate well. We design our team building to target the needs of your particular team. Our approach is to mix strategic planning with practical techniques. This improves internal team communication, co-operation and morale (We can offer bespoke training to group bookings).

Manual Handling for Healthcare Sector

This training course will introduce candidates to the risks and hazards involved with manual handling within healthcare. It will cover the good practices, outlines of what to expect from manual handling assessments. This course will enable employees to safely manually handle individuals and objects and the techniques necessary for this. They will gain an understanding of the risks involved and how to carry out a risk assessment.

Mental Health Awareness

We have created this course to teach anyone, in any sector how to become aware of mental health. We believe that everyone should be able to identify possible signs of mental health especially for themselves. To be able to see the signs and act on them, to improve their own mental health and their understanding of what mental health is.

Crisis Management Training

Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.

Introduction to Procurement

This 1-day Introduction to Procurement workshop provides a high level of overview of the end-to-end sourcing process. This workshop aims to equip participants with an overview of the strategic sourcing process. It explores roles, key activities and methods used to drive value from the procurement process. The workshop will benefit those who are involved in the procurement/sourcing process and who perform activities that are part of the sourcing process. In particular this course will benefit people who are new to procurement or sourcing or who may require a ‘refresher’.

Customer Service Training Essentials

Customer service training is essential to the growth of any business that works with customers, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening, call reviews and customer reviews, sensitivity, emotional intelligence and more!

Call Centre Training

Call centre training is essential to the growth of any business that works with customers through phone calls. Our call centre training course will cover what you and your candidates need to be the best front for your organisation. You will learn about call reviews, tone of voice, call handling techniques, soft skills such as being assertive and how to take calls within policy and procedure!

Critical Thinking Training

Here you can find our training on critical thinking. How do you think, can you think logically and critically? Do you know the techniques and steps to use, to ensure that when problem solving you are always able to do so quickly and efficiently? Well then check out this course.

Finance Training

Here you can find many of our quality financial courses. We run a wide variety of finance courses, some of our more popular ones being the Finance for non Finance managers!

Customer Care

You can find here training which is involved with customers such as ‘Effective Telephone Communication’ to ‘Business Development’. How do you care for customers? You can find out all the techniques to ensure your customers leave you happy!

Human Resources

Do you need professional development in human resources? In the human resources job you will need many skills, which you can find training for here. From ‘Team Building’ to ‘Interviewing Skills’.

Bid Writing Beginner Training

This is our Introduction to Bid Writing training course. Bid Writing requires skills and knowledge specific to this subject. Our beginner course will give you the fundamentals to Bid Writing. This introductory course will allow you an understanding to PQQ, ITT and Open Tendering stages. We also have an Intermediate and Advanced course if you feel that what this course covers it too basic for you.

Bid Writing Training – Intermediate + Advanced

We offer a Bid writing writing training for Intermediate and Advanced levels. This would be a 1 day training. This course is lead by a very experienced formal bid Director working in the third, private and public sectors.

Personal development

Here you can find a variety of courses which will help you to improve your personal skills. Personal skills are important, to stay on top of them and your development why not check out our personal development courses?

Environmental Awareness & Sustainability Courses

Here you can find out environmental courses. From ‘Effective Environmental Management’ to ‘Environmental Awareness’. The environment is important. Check out our courses on how to manage effectively within you organisation to ensure you’re carbon neutral!

Check out our course dates here: CALENDAR

You can contact us on 029 21 156 603 or email

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Based on 127 reviews
Paul Iskander
Paul Iskander
Good studying environment, especially considering the central location. Accessible car parks, excellent tutors who are open to questions, engagement and debate on key topics. All the staff were very welcoming, friendly, supportive and kept the class refreshed. They also offered really good support and advice for the essay assignment I needed to complete. Would highly recommend to aspiring managers.
Iris Huang
Iris Huang
I joined the Taith-COAL project held by CCW Wales and Instep Lille. The training was so inspirational, and it made me appreciate the importance of leadership and communication even more. Thank you, Mike, Tony, Brian, and Paul, for unconditionally sharing your experience and wisdom. I also want to express my gratitude to the CCW team, Lloyd and Harri, for their extremely supportive and helpful presence throughout this beautiful learning experience. The learning wasn't just limited to the classroom but extended outside in the container of the two-week cultural exchange program designed by CCW. I highly recommend it.
İrem Ürgen Warrick
İrem Ürgen Warrick
CCW is a great place for people who are interested in gaining skills for their professional life. They cover certified courses given by successful tutors. Worth to have a look! I did internship at CCW for 8 months. My experience there was great. I learned a lot, achieved a lot and I really hope I added value to the team. Many thanks to CCW team for giving me a chance to develop my both personal and professional skills, it was a pleasure to be part of them. Missing to be there!
vx Smithy
vx Smithy
I have just returned from a two week programme led by CCW training academy and wow, what a fantastic experience it has been. Mike and his team of trainers are a welcoming, approachable, inspirational group of people, who are extremely professional while delivering their lessons, with fantastic, relatable experiences, and a little humour.added too! The actual COAL project was an unforgettable experience, with a lovely bunch of people from all walks of life, who were also full of inspiring stories which made the trip such a success - making memories and friends I will always hold dear! If you ever get the opportunity to complete this trip or the ILM level 2 course, I would HIGHLY recommend it, I have previously worked in education for over 15 years and during that time I have completed a number of different training and motivational seminars/courses, but none of them compare to the style of teaching received during this quite simply has and will continue to change my mindset and life - Thank you SO much to Mike Tan and his absolutely fantastic team, both here and in Lille...I will be forever grateful for the experience and opportunity you have given to me! Mandy Xx
Nick Jordan
Nick Jordan
I have been booking my AAT Assessment Level 2 exams with CCW Training academy over the last 9 months, 4 in total with my last one today. Always a very pleasant and relaxed experience with nice small groups at a time and great location in Cardiff centre nr Museum. Always great communication when booking my exams making it easy to pay by invoice. Highly recommend and will definatly be booking my next AAT Level 3 exams with them.
Noemie Plaetevoet
Noemie Plaetevoet
I took the 2 week course level level 2 in Cardiff, it was an eye-opener. The company has in mind to manage a team you have to know yourself, and it is important to see management as a skill and not a promotion. And CCW totally got that, and helps you throughout the journey, with practical exercices, with practical debrief. It is truly an intense experience, professionally and emotionally, but you'll come back with a better knowledge, a better understanding of people's emotions and how to promote yourself. I can't recommend enough CCW and their programm for their kindness, professionalism and benevolence
Kay Savage
Kay Savage
The engaging CCW courses provided a well thought out training platform that really gave me a good understanding of how to develop my awareness and practical skills. The designed class sizes achieved the beneficial aspect of forging good relationships with participating trainees and creating WhatsApp group connections. The Trainers proved to be very knowledgeable of their field, and in addition, the accommodating support has proved to be invaluable. The anticipated gains in knowledge and skills have been delivered, plus more. Thank you, Harri, Lloyd, Mel, Ace, Mel, Mike, and the participants, for the support, learning, and laughter.
Chelsea Dopson
Chelsea Dopson
Taith - COAL project, Pathway 1". Amazing learning provider, very informative and fun way to learn. The tutors and staff are very friendly and engaging. I learnt so much and can honestly say the ILM course was life changing for me! The 2-week programme in France was eye opening and an amazing experience. We learnt so much in and out of the classroom. I couldn’t praise this company enough and honestly think what they do is life changing - and simply amazing.
Nilay Boyluoğlu
Nilay Boyluoğlu
My time at CCW was invaluable. They offered the opportunity to attend many quality training courses.Such as ILM Management and Leadership, ILM Trainer Training, Effective Communication in the Workplace, Personal Development, Microsoft Office Power Point in the trainings I attended, I met really competent and helpful trainers and received very useful trainings for my personal development. CCW gave me the opportunity to get to know new cultures and meet very nice people as well as professional trainings. They also run really successful projects. They gave me the opportunity to take part in many of their projects. And these projects taught me a lot about my plans and gave me a lot of ideas. I have to thank Mike Tan for making this possible and for him help. I would like to thank all the staff for their kindness and professionalism. Especially Lloyd Tan and Harri Shuffley were so kind and helpful during my time at CCW, many thanks and regards.
I really enjoyed My two weeks training ILM n°2 /the train the trainer programme .It was an amazing experience , verry knowledgeable the team was amazing , very professionnal and really nice . I would highly recommand this training .
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