Solving Problems and Making Decisions

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Everyone will comeacross problems, whether your an admin or a manager. Managers will however also have to deal with employees problems as well, which is why you need the relevant skills to be able to solve problems and make decisions. Many managers will not know the correct techniques of how to solve problems, and how to go about making decisions, this course is aimed at them.

Course Content

This course will cover;

  • What is a problem
  • How to identify possible solutions
  • Different decision making techniques
  • How to evaluate your solutions to come to the best one
  • How to plan implementation of the decision
  • How to review and evaluate the solved problem

Credit Value

Award

Minimum : 4 Credits

Minimum : 2 Units